We stayed 3 nights at Hotel Hillarys Shinsaibashi and were very happy with our stay. We booked a Standard Double Room, Non Smoking (housekeeping every 3 days). The room was small (as expected in Japan) but clean, comfortable, and affordable, with all the amenities we needed. The only odd detail was that the sink was in the bedroom rather than the bathroom, but it wasn’t a big issue.
The staff were attentive and kind. Our floor (8th) had coin laundry machines and a vending machine, which was very convenient. I also enjoyed the public hot spa on the 13th floor — perfect after a day of exploring. One small suggestion would be to add a reminder sign about bathing etiquette, as some guests may be unfamiliar.
Check-out at 10:00 was smooth, and we appreciated the free luggage storage until the end of the day, which let us enjoy breakfast nearby before catching the shinkansen to Tokyo.
The location is excellent — just minutes from Shinsaibashi Street and close to a Family Mart.
Overall: clean, convenient, affordable, and friendly service. Thank you for making our time in Osaka so enjoyable! 😊