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ibis Osaka Umeda

3.0 star property

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Photo gallery for ibis Osaka Umeda

Daily buffet breakfast (JPY 2200 per person)
Reception
Breakfast, lunch and dinner served
Reception
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
1-5 Komatsubara, Kita, Osaka, Osaka, 5300018
  • Place, Osaka Station City
    ‪4 min walk‬
  • Place, Hankyu Umeda Main Store
    ‪4 min walk‬
  • Place, Grand Front Osaka Mall
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(37 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

ibis Osaka Umeda

This smoke-free hotel features a restaurant, a bar/lounge and a microwave in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis Osaka Umeda offers 181 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis Osaka Umeda. During your stay, you're just a quick walk from Grand Front Osaka Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Grand Front Osaka Mall and a 4-minute drive from Dotonbori
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Osaka Umeda also features concierge services, dry cleaning/laundry services, and a front desk safe.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
COOKPARK – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • COOKPARK

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's guestroom windows cannot be opened.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
This property's guestroom windows cannot be opened.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

ibis Osaka Umeda Hotel
ibis Umeda Hotel
ibis Umeda
ibis Osaka Umeda Hotel
ibis Osaka Umeda Osaka
ibis Osaka Umeda Hotel Osaka

ibis Osaka Umeda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 367 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Josephine

Travelled with partner
Liked: Staff & service, amenities
Location of the property was very good, close to Umeda Station which provides easy access to the Midosuji line to get to tourist spots. There are a variety of dining areas close to the hotel and in the malls close by. Take the elevator from the hotel to the basement and it leads to dining areas and the mall. The size of our room was decent for one with twin beds. I had a problem with the toilet that had stains that was either hard to get at to clean or not possible to clean. Either way it was unpleasant. Either change the whole toilet or find a way to have your guests enjoy a perfectly white toilet. Staff were friendly and helpful. They spoke English well so communication was a non-issue. Breakfast was okay, nothing exceptional. It would have been nice if they would have whole grain breads to choose. They had Costa coffee which I enjoyed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kaavya

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and clean. The staff were nice and helped me extend my stay with ease.
Stayed 1 night in Nov 2025

8/10 Good

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a bit confusing to find initially (via the underground shopping mall), but it was a good location near several stations. The room was small as expected so not much room for large cases, but the king sized bed was very comfy and the shower was excellent. Breakfast had a good selection.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gong

Liked: Cleanliness, amenities, property conditions & facilities
Great overall, very good location and the staff generally speaks ok English, had no trouble on multiple occasions to communicate with staffs via phone and in-person by English
Stayed 7 nights in Oct 2025

8/10 Good

Emin

everything was good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maida

Liked: Cleanliness, amenities
Everything was perfect
Stayed 5 nights in Oct 2025

8/10 Good

Karen

Great stay
Stayed 4 nights in Oct 2025

8/10 Good

JUNKYU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was super small however was very clean. The shower booth looked very new and had a hot water.
Stayed 1 night in Oct 2025

10/10 Excellent

Sherwin Elijah

Stayed 2 nights in Oct 2025

10/10 Excellent

Gregg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful.
Stayed 6 nights in Oct 2025

8/10 Good

Lisa

Stayed 7 nights in Oct 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 3 nights in Oct 2025

8/10 Good

Oi Kwan Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Manette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Hoi Ki

Travelled with group
Liked: Cleanliness, staff & service, amenities
The twin bed room is very small as it is in the busy area in Umeda. The breakfast provided in the restaurant on the 1/F has a variety of food, like Japanese style food, western style food, salad and fruits. It is a reasonable choice if you don't need to stay in the hotel for long hours during your visit in Osaka.
Stayed 1 night in Sep 2025

8/10 Good

catrina, alexander heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tidy not to big but was good for location
Stayed 8 nights in Sep 2025

10/10 Excellent

Jessica S W

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, close to train and lof
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities
A great hotel but in a very busy area close to all transport. A stay here is very worthwhile.
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Friendly staff and walkable to the Ferris wheel and great shopping
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for accessing areas around Osaka and great for exploring Umeda area. Clean and comfortable. Helpful staff. Great value for money.
Stayed 3 nights in Sep 2025

8/10 Good

Dominic

Travelled with family
Liked: Staff & service, property conditions & facilities
clean, only the room too small.
Stayed 2 nights in Sep 2025

4/10 Poor

Pitt

Travelled with family
Disliked: Property conditions & facilities, room comfort

Good for one night transit stay

Room far too cramp, difficult to manoeuvre without knocking furniture. Also difficulty packing and unpacking luggage. Worse of all window was facing another building within 3 meters, lack of privacy. Bath room is extremely cramped comparing to HK’s ibis which have stayed at Central and Shuangwan. Location of hotel is great as it is well connected to subway and public buses. Luggage transfer service is available at reasonable pricing.
Window view
Window view
Stayed 2 nights in Aug 2025

10/10 Excellent

Jiefan

Stayed 3 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025