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Mercure Tokyu Stay Osaka Namba

Property class: 4

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Photo gallery for Mercure Tokyu Stay Osaka Namba

A modern indoor space with a fire feature, seating, and a wall of vertical gardens.
A modern lounge with a city view, featuring a sofa, chairs, and a small table.
Premium Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board (on request)
A modern outdoor seating area with a fire feature, a vertical garden wall, and a staircase leading to an upper level.
A modern interior with a central staircase, seating areas, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Gym
  • Laundry room

Explore the area

View in a map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

A modern hotel room with a large bed, a sofa, a round coffee table, and a small ottoman.

Deluxe Twin Room, Corner (with Washing Machine)

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room (with Washing Machine)

A modern hotel room with a large bed, a seating area with chairs, a small table, and a large window providing a view.

Deluxe Twin Room (with Washing Machine)

9.2 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, and a chair. There is a window with blinds, a wall-mounted picture frame, and a ceiling light fixture.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A modern hotel room with two beds, a seating area, and a large window providing a city view.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

A modern hotel room with a large bed, a desk, a chair, a city view, and a geometric wall design.

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds (with Washing Machine)

A hotel room with two beds, a desk, a chair, a city view, and a modern ceiling design.

Superior Twin Room, 2 Single Beds (with Washing Machine)

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (Privilege, with Washing Machine)

A modern hotel room with a large bed, a sitting area, a small table, and a view of the city at night.

Family Room (Privilege, with Washing Machine)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | In-room safe, desk, blackout curtains, iron/ironing board (on request)

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds (Privilege, with Washing Machine)

A hotel room with a bed, two chairs, a small table, a city view, and a framed picture on the wall.

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Accessible Twin Room, Non Smoking

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with blinds.

Accessible Twin Room, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board (on request)

Premium Twin Room, 2 Single Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds

A modern lounge with a city view, featuring a sofa, chairs, and a small table.

Suite, 2 Single Beds

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Tokyu Stay Osaka Namba

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Housekeeping is offered on request and an iron/ironing board can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Mercure Tokyu Stay Osaka Namba's great location. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Dotonbori and 11 minutes on foot from Namba Grand Kagetsu Theater
There's a restaurant on site. WiFi is free in public spaces. Mercure Tokyu Stay Osaka Namba also features a 24-hour fitness centre, laundry facilities, and dry cleaning/laundry services.

This 4-star Osaka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
CENTRE M(サントル エム) – This buffet restaurant serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 804 reviews
Rating 8 - Good. 185 out of 804 reviews
Rating 6 - Okay. 73 out of 804 reviews
Rating 4 - Poor. 21 out of 804 reviews
Rating 2 - Terrible. 9 out of 804 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and comfortable, perfect location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in great location. Good size rooms with great amenities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was great and polite.. favorite part is the washer/dryer and the provided detergent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, and breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this great hotel for 2 nights and I wish we were there longer. Short but such a great stay! Staff was super friendly and helpful! We ate at the restaurant on site and it was really delicious! Would recommend this hotel and would definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near dotonbori. Room was more spacious than the norm
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! Close to everything and was clean, lots of amenities and staff was very friendly and helpful
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, beautiful view from the room, and spacious enough for two large suitcases. Loved it!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Right off the main street and close to everything. Highly recommend the breakfast at the restaurant. Room was very large and bed was comfy.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Nice size rooms, close to everything, a cool pool table and outdoor space. Would definitely stay again when visiting Osaka!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Exceptionally clean We were upgraded to room with washing machine and microwave which was very handy. Helpful staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location!! Walkable to a few spots and very clean!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great vibe just needs a little more lighting in the room
Stayed 1 night in May 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
Very nice hotel near the heart of osaka. Will definitely stay here again.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good breakfast selection. Rooms a bit dark,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Oniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was impeccable, good location and multiple entrances make it convenient
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and QUIET. Hallways are very dark Good location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

YUEN YEE

Liked: Cleanliness, staff & service, amenities
Nice hotel nearby shopping area.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the dim lighting, it’s an great hotel in an excellent location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location, cool vibe, helpful staff. Perfect spot for an overnight in Osaka with the family, including two teen boys.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Reann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cool vibes, and very convenient location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jon- Julion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2026