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PORTA INN bentencho

3.0 star property

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Front of property
Economy Triple Room | In-room safe, desk, soundproofing, free WiFi
Free daily self-service breakfast
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3-9-22, Namiyoke Minato-Ku, Osaka, Osaka, 552-0001
  • Place, Osaka Bay Tower
    ‪3 min walk‬
  • Place, Solaniwa-Onsen Osaka Bay Tower
    ‪6 min walk‬
  • Place, Kyocera Dome Osaka
    ‪12 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Economy Double Room

In-room safe, desk, soundproofing, free WiFi

Economy Double Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Twin Room

Economy Twin Room | In-room safe, desk, soundproofing, free WiFi

Economy Twin Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Triple Room

Economy Triple Room | In-room safe, desk, soundproofing, free WiFi

Economy Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Quadruple Room

Economy Quadruple Room | In-room safe, desk, soundproofing, free WiFi

Economy Quadruple Room

  • 34 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Economy Double Room (Single Use)

In-room safe, desk, soundproofing, free WiFi

Economy Double Room (Single Use)

7.6 out of 10
Good
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

  • 25 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Japanese Western Room 5

Japanese Western Room 5 | In-room safe, desk, soundproofing, free WiFi

Japanese Western Room 5

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Japanese Western Room 6

Japanese Western Room 6 | In-room safe, desk, soundproofing, free WiFi

Japanese Western Room 6

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed

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Exterior
ART HOTEL Osaka Bay Tower
  • Spa
  • Free WiFi
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  • Air conditioning
4.4 out of 5, Excellent, 1,160 reviews
The price is €84
25 Nov - 26 Nov
ART HOTEL Osaka Bay Tower

About this property

PORTA INN bentencho

Hotel with free breakfast, near Kyocera Dome Osaka
Along with a 24-hour fitness centre, this smoke-free hotel has self parking and concierge services. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Limited housekeeping is available.
PORTA INN bentencho offers 162 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the overall property condition at PORTA INN bentencho. During your stay, you're just a quick walk from Osaka Bay Tower. Features include free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Kyocera Dome Osaka and a few minutes from Osaka Municipal Central Gymnasium
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and concierge services are also featured at PORTA INN bentencho. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Osaka hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,200 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 2200 per night (in/out privileges)
  • Facilities fee: JPY 1100 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

PORTA INN Osaka
PORTA INN bentencho Osaka
PORTA bentencho Osaka
PORTA bentencho
Hotel PORTA INN bentencho Osaka
Osaka PORTA INN bentencho Hotel
Hotel PORTA INN bentencho
PORTA INN
PORTA INN bentencho Hotel
PORTA INN bentencho Osaka
PORTA INN bentencho Hotel Osaka

Reviews

PORTA INN bentencho Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 95 out of 188 reviews
Rating 8 - Good. 71 out of 188 reviews
Rating 6 - Okay. 14 out of 188 reviews
Rating 4 - Poor. 7 out of 188 reviews
Rating 2 - Terrible. 1 out of 188 reviews

Reviews

10/10 Excellent

HOI YING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there for the World Expo. Just a few stops away, very convenient. Accessible thro airport and to USJ.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area and it was such a beautiful hotel. The staff was amazing and helped us many times.
Stayed 4 nights in Apr 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Things I liked- Close to transit, friendly staff, quiet, and had a laundry room. But the bed was hard

10/10 Excellent

Jesse K.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our very first time in Osaka, we selected this for its proximity to the Bentencho station on the Osaka loop. Nice business hotel, received our delivered luggage from Kansai Airport, fantastic room on the 14th floor that was very chic for our traveling family with a great view of Osaka, and the breakfast was a nice selection. Definitely would stay again when in Osaka!
Stayed 2 nights in Apr 2025

8/10 Good

Ichi, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is near train station and few restraints near hotel.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at this location, quiet, clean and nice location.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

:) great stay! Would recommend
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Juhyung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here is perfect. The room was clean and quite. Especially, I really satisfied with their service. I forgot to bring my valuable item in the room. However they kept it and helped me to find it. I really appreciated their kind service.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fitness is not free

I picked this hotel because of fitness but hotel crew said charge $15, I was so disappointed Hotel crews said they informed that info to Hotels.com Unfortunately I couldn’t find any notice when I made a reservation Do not forget that it's not free
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved staying here. The location of the hotel is close to the station, thus making it easy to travel. The room is quite big and comfortable. Staff members are really kind. このホテルに泊まるのが最高でした。駅から近く、コンビニもすぐ近く。みんな親切で、部屋は広かった。
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

So-so but clean

This is a good place to stay overnight but not very comfortable. The bed was hard and the bathroom was tiny. But the hotel is new and very clean. Breakfast was not great and it was very crowded. The food was sort of cafeteria style. This may be a design flaw of the hotel, being so large of a building with such a small breakfast area.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Kwang Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Typical motel room in Japan. Issue with wifi, didn't connect for me
Stayed 1 night in Oct 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Comfortable bed. Plenty of food choices nearby.
Stayed 1 night in Oct 2018

8/10 Good

Doug, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - just off Osaka Loop Line subway (about 2 min from Bentecho station). Laundry on site and free (Japanese style) breakfast.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still new hotel, room is large, too quiet Bet is big too
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great experience. highly recommended. See below. Not sure what else I can say. I have said everything I want to say below.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended and great value for money.

I couldn't believe my luck in booking this hotel and will definitely stay here again if I ever return to Osaka. This hotel has a really good location - it is right next to a train station (Bentencho) that services the JR Airport line (so you can catch the train from the airport to Bentencho). You can see the hotel from station exit number 4. It also services the subway Chuo line and is just a few quick stops from Hommachi on the Midosuji line - central to all the action in Osaka. The hotel itself is on a street with quite a few Japanese eateries, and also just around the corner from a convenience store.
Stayed 7 nights in May 2018

6/10 Okay

タダシ

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Tsubasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

ジュンコ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格に対して、十分な広さと清潔さでした。駅からも近くて便利です。
Stayed 1 night in Jul 2025

4/10 Poor

Naomi

Disliked: Staff & service, property conditions & facilities
スタッフ対応悪。
Stayed 1 night in Jul 2025

4/10 Poor

Naomi

Travelled with group
Disliked: Staff & service, amenities
フロント女性対応悪。なにを話しているのか全く聞こえない。何度も聞きかえす。 チェックイン時、炎天下から到着して３０分近く立ったままで待たされる。ソファがもう少しあったら…同行者体調不良になりかけた。 この感じなら、次回は利用しないかも。
Stayed 1 night in Jul 2025