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Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5 star property

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Photo gallery for Smile Hotel Premium Osaka Higashi Shinsaibashi

Lobby
Desk, free WiFi
Interior entrance
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2-13-17 Shimanouchi Chuo-ku, Osaka, Osaka, 542-0082
  • Dotonbori
    ‪3 min walk‬
  • Kuromon Market
    ‪6 min walk‬
  • Nipponbashi
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room, Smoking

Desk, free WiFi

Standard Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Smoking

Desk, free WiFi

Triple Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Smoking

Desk, free WiFi

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

Desk, free WiFi

Triple Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room-Smoking

Desk, free WiFi

Standard Double Room-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Smoking

Desk, free WiFi

Standard Twin Room-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Non-Smoking

Desk, free WiFi

Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Triple Room-Smoking

Desk, free WiFi

Triple Room-Smoking

  • Sleeps 3

View all photos for Triple Room-Non-Smoking

Desk, free WiFi

Triple Room-Non-Smoking

  • Sleeps 3

View all photos for Standard Double Room-Non-Smoking

Desk, free WiFi

Standard Double Room-Non-Smoking

  • Sleeps 2

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About this property

Smile Hotel Premium Osaka Higashi Shinsaibashi

Hotel with a restaurant, a short walk to Dotonbori
This hotel features a restaurant, self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a vending machine.
Smile Hotel Premium Osaka Higashi Shinsaibashi offers 216 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Smile Hotel Premium Osaka Higashi Shinsaibashi. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Dotonbori and 11 minutes on foot from Nipponbashi
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Premium Osaka Higashi Shinsaibashi also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Smile Hotel Premium Osaka Higashi Shinsaibashi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 2,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,000 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Self-parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
Smile PREMIUM OSAKA HIGASHISH
Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel
Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka

Reviews

Smile Hotel Premium Osaka Higashi Shinsaibashi Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 527 out of 1002 reviews
Rating 8 - Good. 369 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

Reviews

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
SO close to dontonbori and convenient stores literally a few steps from the hotel. Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean!
Stayed 3 nights in May 2025

10/10 Excellent

Jennilyn

Stayed 3 nights in May 2025

10/10 Excellent

HEEJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2025

4/10 Poor

Gina

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is nice and their staff was great, but the bathroom smelled like urine. We had to ask them to clean it. It was still not as clean as I was expecting. The toilet has some areas where dirt and nastiness stays. It doesn’t seem like it is being cleaned properly.
Dirty toilet
Stayed 3 nights in May 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of its convenience to Dotonburi, so nice to walk a few blocks and be in the midst of bustling activities. We only got breakfast 1 of the mornings, and suggest booking it in advance. It's a bit of hassle to find a place to get breakfast. Very close to the metro station, lots of restaurants around. Highly recommend!
Stayed 3 nights in Apr 2025

8/10 Good

Kwok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good, nice and clean.
Stayed 11 nights in May 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quite spacious. The location is good as it's walking distances to most tourist, shopping and places to eat. The only thing I would say is if the hotel is busy the elevators can take very long.
Stayed 3 nights in Apr 2025

6/10 Okay

Mayra

Travelled with family
Mal servicio
Stayed 4 nights in Apr 2025

10/10 Excellent

Dan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to dotonbori st and subway. The hotel is very clean and reasonable spaces for the price. The only thing missing is the safety box to keep important things but in general we’re very happy with our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay, would book again

Booked a 2-bed Smoking room by accident, the Hallways smelled but the room was good. Room had a air purifier which was a big help. The room was a good size, especially with all the luggage we had. Staff at front desk were Helpful and friendly. Overall good stay and would book again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to Dotombori street and close to subway. Hote is new l and staffs are very friendly a
Stayed 2 nights in Apr 2025

10/10 Excellent

Sivapong

Stayed 4 nights in Mar 2025

8/10 Good

Tuck Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good and convenient location in between 2 major subway stations
Stayed 8 nights in Mar 2025

10/10 Excellent

jose joel

Travelled with family
Liked: Amenities, property conditions & facilities
The professionalism and politeness of the reception staff. If ever ill decide again to go to osaka ill stay in this hotel again!
Stayed 8 nights in Mar 2025

10/10 Excellent

JOEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

ALICE, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Paicy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Great location!! Will definitely be staying there again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Edward Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Dotonbori is just across the Street. Close to train station. Lots of restaurants around the area and convenient stores like the Lawson, Family Mart and 7-Eleven. Rooms are clean and beds are comfy. They provide sleepwear and sleepers as well plus other toiletries. Highly recommended!
Stayed 6 nights in Dec 2024

10/10 Excellent

Wilsa

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Weng Wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location with food options available within walking distance. Train station is nearby and surrounding feel safe. Room is decent and clean. Washing machine and dryer need to be replaced and there are only two of each.
Stayed 4 nights in Dec 2024

8/10 Good

Lifen

Stayed 1 night in Nov 2024

8/10 Good

ani

Liked: Cleanliness, property conditions & facilities
1. room area ok there is space for prayers. 2. please provide laundry beg and mineral water
Stayed 5 nights in Dec 2024

6/10 Okay

ani

Travelled with family
Stayed 1 night in Dec 2024