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Four Points Flex by Sheraton Shin Osaka

4.0 star property

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Photo gallery for Four Points Flex by Sheraton Shin Osaka

Exterior
Lobby
In-room safe, desk, blackout curtains, free WiFi
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011
  • Place, Toyosaki Shrine
    ‪3 min drive‬
  • Place, Juso-Ekimae Shopping Street
    ‪3 min drive‬
  • Place, Natural Hot Spring Naniwanoyu
    ‪4 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, blackout curtains, free WiFi

Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Single Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Single Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Single Bed

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Single Bed

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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Lobby
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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,482 reviews
The price is €56
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About this property

Four Points Flex by Sheraton Shin Osaka

Hotel in Osaka with 24-hour front desk and restaurant
A restaurant, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Four Points Flex by Sheraton Shin Osaka offers 225 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they enjoy the overall property condition at Four Points Flex by Sheraton Shin Osaka. During your stay, you'll be close to Osaka Castle. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include newspapers, a front desk safe and a computer
  • Guests speak favourably about the proximity to public transport and the overall condition of the property
  • Just a 4-minute drive from Grand Front Osaka Mall and 8 minutes from Dotonbori
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Four Points Flex by Sheraton Shin Osaka.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
Four Points Flex by Sheraton Shin Osaka has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 1,050 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • 1 building
  • 14 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1050 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO Shin-Osaka
UNIZO INN Shin Osaka
Four Points Flex by Sheraton Shin Osaka Hotel
Four Points Flex by Sheraton Shin Osaka Osaka
Four Points Flex by Sheraton Shin Osaka Hotel Osaka

Four Points Flex by Sheraton Shin Osaka Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 706 reviews
Rating 8 - Good. 287 out of 706 reviews
Rating 6 - Okay. 84 out of 706 reviews
Rating 4 - Poor. 31 out of 706 reviews
Rating 2 - Terrible. 12 out of 706 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ching Wai

Stayed 1 night in Jun 2025

8/10 Good

Steven

Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for a one night layover in Osaka. 3 minute walking to Osaka Metro and 10 minutes to Shinkansen (with luggage). Room was clean and comfortable. There was a large step up to the bathroom which might be difficult for someone with mobility issues. Bathroom was nice sized, beds were comfy. They stored our luggage for several hours after check out so we could explore a bit. Breakfast was additional fee (I think?) But it was good and very convenient (though there is a family mart right around the corner). Overall good price and great for a short stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene, Port Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very convenient.
Stayed 3 nights in Jul 2025

8/10 Good

YUEN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The room is standard size in Japan, though the bathtub is a bit small. You can open a 28-inch suitcase in your room and still have room to move around. Yet when I first entered the toilet, it is a bit smelly, so I clean a bit on my own. You can get different disposable amenities at the front desk, which is located on the 2nd floor. The sensor in the elevator can automatically detect the floor you are in, which is good. The washing facility is wash+dry model, and you need to enter a password for the programme to start. For you, it is a protection. For other guests, you may need to ask the help of the staff so that you can use the washing machine once the programme ends. A coin laundry is located opposite the APA hotel, which is within 5 minutes distance. Lastly, if you are using large suitcase, you need to take down a set of stairs. As the nearest Osaka Metro station Exit 7 does not have an escalator moving downwards.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kyoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Access from Metro

Very close to Exit7 of Metro, although it's a bit confusing to go from JR
Stayed 1 night in Jul 2025

10/10 Excellent

Mihoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quick check in with actual person, not with a check in machine.
Stayed 3 nights in Jun 2025

8/10 Good

Makoto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Shin-Osaka station Location is good.
Stayed 2 nights in May 2025

10/10 Excellent

WARREN

Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to the Shin-Osaka station.
Stayed 1 night in Jun 2025

6/10 Okay

Ching Wai

Liked: Cleanliness
Room was too humid
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2025

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed stayed here with family. Very convenient perfect place for on the go travel
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for easy access to Shinkansen and one of the major metro lines in Osaka. Hotel is perfect for someone who will be out and about most of the day. Bathroom is super clean.
Stayed 5 nights in May 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jongzhi

Stayed 2 nights in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was high quality, the staff helpful, close to public transport and great value for money
Stayed 2 nights in May 2025

10/10 Excellent

Niko

Stayed 3 nights in May 2025

8/10 Good

GARY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel in great location bit room a bit small.
Stayed 4 nights in May 2025

6/10 Okay

Joan

Travelled with family
Disliked: Cleanliness, amenities
The hotel counter check in staff was efficient and polite. The hotel is clean but anyone taller than 1.6m should reconsider because it is very compact.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Margot, North Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not what I expected. The bread was old and everything like glasses, cups and little dishes were plastic. I like ceramic plates and cups however none available. Could hear the train at night, which I had not expected.
Stayed 1 night in Apr 2025

10/10 Excellent

Mims

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location close to the train station.
Stayed 2 nights in Dec 2024

8/10 Good

Suk Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy- the train track is right by the hotel. Window was rattling ever time a train passes by.
Stayed 1 night in Mar 2025