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Four Points Flex by Sheraton Shin Osaka

4.0 star property

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Photo gallery for Four Points Flex by Sheraton Shin Osaka

Exterior
Restaurant
In-room safe, desk, blackout curtains, free WiFi
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7-5-15 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011
  • Grand Front Osaka Mall
    ‪4 min drive‬
  • Umeda Sky Building
    ‪5 min drive‬
  • Osaka Station City
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, blackout curtains, free WiFi

Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Single Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Single Bed, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Single Bed

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Single Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Room, 1 Double Bed, Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Four Points Flex by Sheraton Shin Osaka

Hotel in Osaka with 24-hour front desk and restaurant
A restaurant, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Four Points Flex by Sheraton Shin Osaka offers 225 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they enjoy the overall property condition at Four Points Flex by Sheraton Shin Osaka. During your stay, you'll be close to Osaka Castle. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include newspapers, a front desk safe and a computer
  • Guests speak favourably about the proximity to public transport and the overall condition of the property
  • Just a 4-minute drive from Grand Front Osaka Mall and a few minutes from Osaka Station City
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Four Points Flex by Sheraton Shin Osaka.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
Four Points Flex by Sheraton Shin Osaka has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: JPY 1,050 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • 1 building
  • 14 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1050 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO Shin-Osaka
UNIZO INN Shin Osaka
Four Points Flex by Sheraton Shin Osaka Hotel
Four Points Flex by Sheraton Shin Osaka Osaka
Four Points Flex by Sheraton Shin Osaka Hotel Osaka

Four Points Flex by Sheraton Shin Osaka Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 265 out of 634 reviews
Rating 8 - Good. 264 out of 634 reviews
Rating 6 - Okay. 73 out of 634 reviews
Rating 4 - Poor. 23 out of 634 reviews
Rating 2 - Terrible. 9 out of 634 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jongzhi

Stayed 2 nights in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was high quality, the staff helpful, close to public transport and great value for money
Stayed 2 nights in May 2025

10/10 Excellent

Niko

Stayed 3 nights in May 2025

8/10 Good

GARY

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel in great location bit room a bit small.
Stayed 4 nights in May 2025

6/10 Okay

Joan

Travelled with family
Disliked: Cleanliness, amenities
The hotel counter check in staff was efficient and polite. The hotel is clean but anyone taller than 1.6m should reconsider because it is very compact.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Margot, North Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not what I expected. The bread was old and everything like glasses, cups and little dishes were plastic. I like ceramic plates and cups however none available. Could hear the train at night, which I had not expected.
Stayed 1 night in Apr 2025

10/10 Excellent

Mims

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location close to the train station.
Stayed 2 nights in Dec 2024

8/10 Good

Suk Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy- the train track is right by the hotel. Window was rattling ever time a train passes by.
Stayed 1 night in Mar 2025

8/10 Good

Suk Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right by the railway, noisy when train passes by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our japanese breakfast every day. Mackerel, auto self dispense rice machine, food was tasty. Potato salad on cabbage. Green tea. Coffee. Clear broth. The facility was roomy compared to APA (claustrophobic). Faucet easy to use. Slight train sound. Convenient to subway if you don't mind going down a steep stairway. Next to shin osaka station. A bit hard to find at first. New towels every other day.
Stayed 6 nights in Mar 2025

8/10 Good

noreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location

Super convenient hotel- a two minute walk from the train station. Very clean and comfortable- laundry available. Only downside is you will hear rumble of the trains.
Stayed 1 night in Mar 2025

6/10 Okay

Elise

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Udani, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
No more information
Stayed 4 nights in Feb 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to the train station and in a quiet and tucked away area
Stayed 3 nights in Jan 2025

8/10 Good

Yee Jia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good value for money!

The best part about this hotel is its location - Shin Osaka Subway/ City Metro Station is right opposite, with a Family Mart within a minute's walk, and JR Shin Osaka Station is about five minutes' walk away. The rooms are small, but they're clean and sufficient if you're looking only for a clean and comfortable place to rest after a day of exploring the city.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maheswary

Liked: Cleanliness, staff & service, property conditions & facilities
It was overall a great experience, cleaned the room every single day and had access to the subway and convenience store within mins of the hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Carl

Stayed 1 night in Jul 2024

10/10 Excellent

HAKAN

Liked: Amenities
Very best
Stayed 1 night in Jul 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in convenient location

The hotel is conveniently located next to a train station. It was perfect for a short stay, although the rooms are a little small by western standards.
Stayed 1 night in May 2024

10/10 Excellent

Hengning

Liked: Cleanliness, staff & service, property conditions & facilities
A better way to get there is by the central exit.
Stayed 3 nights in Jun 2024

10/10 Excellent

Berry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, located near the station, and post office. Very easy to get around and a great home base for western Japan. For help for those have not been in the area, from Shinkansen, follow the sign to Midosuji lines. you would be using exit 6 to get closest to the hotel
Stayed 6 nights in Mar 2024

10/10 Excellent

Suhaib

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the train exit and was very spacious compared to other two twin bed rooms I rented.
Stayed 4 nights in Dec 2023