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WAYFARER Matsu

2.5 star property

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Studio 25 Triple - Non smoking | Pillow-top beds, individually furnished, desk, blackout curtains
Reception
Front of property
Reception
Studio 25 Double - Non smoking | Pillow-top beds, individually furnished, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1-chome-2-7 Minamisenba, Chuo Ward, Osaka, Osaka, 5420081
  • Place, Dotonbori
    ‪10 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪11 min walk‬
  • Place, Kuromon Market
    ‪13 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪59 min drive‬

Room options

View all photos for Essential 15 single - Non smoking

Essential 15 single - Non smoking | Pillow-top beds, individually furnished, desk, blackout curtains

Essential 15 single - Non smoking

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Studio 25 Double - Non smoking

Studio 25 Double - Non smoking | Pillow-top beds, individually furnished, desk, blackout curtains

Studio 25 Double - Non smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio 25 Triple - Non smoking

Studio 25 Triple - Non smoking | Pillow-top beds, individually furnished, desk, blackout curtains

Studio 25 Triple - Non smoking

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About this property

WAYFARER Matsu

A microwave in a common area, express check-in and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
WAYFARER Matsu offers 36 accommodations with complimentary slippers and a hairdryer. This individually furnished accommodation includes desks. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a weekly basis.

During your stay at WAYFARER Matsu, you'll be within walking distance of Dotonbori. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include multilingual staff, a lift and a vending machine
  • 13 minutes by foot from Dotonbori and a 3-minute drive from Nipponbashi
WAYFARER Matsu offers its guests a vending machine, multilingual staff, and express check-in. WiFi is free in public spaces. WAYFARER Matsu also features express check-out, a lift, and a microwave in a common area. A complete renovation of WAYFARER Matsu was completed in November 2023.

This Osaka hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge

Conveniences

  • Luggage storage
  • Shared microwave
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (114 centimetre high)

More

  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual furnishings
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: JPY 3000
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Kabin mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: JPY 3000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 2:00 PM - 10:00 PM.
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Kabin mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

WAYFARER Matsu Hotel
WAYFARER Matsu Osaka
WAYFARER Matsu Hotel Osaka

WAYFARER Matsu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 123 reviews
Rating 8 - Good. 36 out of 123 reviews
Rating 6 - Okay. 20 out of 123 reviews
Rating 4 - Poor. 4 out of 123 reviews
Rating 2 - Terrible. 1 out of 123 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kenneth L

Stayed 5 nights in Dec 2025

10/10 Excellent

Peter

Stayed 17 nights in Nov 2025

6/10 Okay

Soleil

Disliked: Cleanliness
Pretty average stay. The carpet was very stained and the room was not the cleanest. Can’t see out the windows or open them. Small room. Very close to two stations so good for getting around and only 15 minutes walk to America Mura, 20 to dontonburi. The app worked well for check in and check out. Can store your bags before and after your stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Victor, NEWPORT NEWS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and awesome staff. They had English-speaking staff which was helpful. The use of an app and a room code was super convenient!
Stayed 3 nights in Nov 2025

6/10 Okay

Jerald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The location is far enough from the hustle and bustle of the city but close enough to get to if you wanted to be a part of it. The room and building were great and I really loved my stay, however, the room doors are battery-operated and mine wouldn’t work on the last night of my stay. I arrived after a long day trip and there was no one at the front desk to help me get in and the emergency number that we were told to contact didn’t work. It was stressful and I was ready to set up camp in the lobby until a worker showed up in the morning. Luckily I kept researching and found another number on the hotel app to call and someone came to help quickly. This resource should be corrected immediately as the emergency information posted is unclear and difficult to follow, especially for foreign travelers. If this didn’t happen, my stay would have been amazing but instead, I left a bit stressed and uneasy.
Stayed 5 nights in Nov 2025

10/10 Excellent

Hok Fun

Liked: Cleanliness, staff & service, amenities
Great location. 5 minutes walk to metro. 10 minutes walk to Shinsaibashi street shopping or Metro station through Crystal Underground shopping street. Quiet neighbour hood but with convenience store close by. Staff is nice. We have 3 person room with nice comfy beds. The washroom is very small like in a cruise ship but clean. I like to have small fridge. I will recommend and go back again. Great value.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jan Paolo

Very
Stayed 6 nights in Nov 2025

10/10 Excellent

Ivis

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location , near principal street and tren station's
Stayed 5 nights in Nov 2025

10/10 Excellent

Andrii

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, friendly staff, multiple subway stations are reachable per foot (10-15 minutes). All amenities are there: soap, shampoo, towels etc. Elevator is available.
Stayed 5 nights in Nov 2025

10/10 Excellent

Nikhil

Liked: Amenities, property conditions & facilities
Good room. Good area. The bathroom amenities could be improved like fresh shower curtains. The shower curtains were really old, smelly and needed replacement. Overall property was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eva

Stayed 4 nights in Nov 2025

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, close to train station
Stayed 5 nights in Oct 2025

8/10 Good

Cuc

Staff were great, helpful and
Stayed 4 nights in Oct 2025

10/10 Excellent

Harmeet

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and big rooms.
Stayed 3 nights in Oct 2025

8/10 Good

nishita

Liked: Property conditions & facilities
Overall, the stay was good. The location is not too far from the main areas. The room could have been cleaner; the carpet wasn't very clean or vacuumed. It is a small space, good for one person.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nayda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and there were no issues. I just wish the bathroom was a little bit bigger. Thank you!
Stayed 7 nights in Oct 2025

10/10 Excellent

Caroline, Griffith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. We wish the one bed was as comfy as the other but we have zero complaints. Its close to a couple train lines, 7eleven, lawsons and not far from shopping mall.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kimverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

Couldn’t be more satisfied with the location and the over all experience. The best place to stay at in Osaka!
Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled most of Japan and this was definitely best for its good price.
Stayed 3 nights in Oct 2025

8/10 Good

Heung Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay at WAYFARER Matsu. However, the bathroom is tight and one step above the floor. If the bathroom door open to the wall side, it will make walking in and out of the bathroom easier.
Stayed 19 nights in Sep 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness
Convenient location. The front desk staff is not there in the morning or past 10pm, so if you need anything like towels outside of these hours, it may be difficult to get. They also don’t offer room cleaning when we stayed there for 3-4 nights. The bathrooms are soooo tiny, but that may be common in Japan.
Stayed 3 nights in Sep 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room, friendly staff. Super convenient close to two train stations and walking distance to Restaurants, Bars and Shopping
Stayed 5 nights in Sep 2025

10/10 Excellent

kevin

Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Very clean and nicely sized room. The bathroom was incredibly small, which is the only downfall for this hotel. The hotel was within a walkable distance to public transportation. Food options nearby, and a quick 3 minute walk to a Lawson convenience store.
Stayed 8 nights in Sep 2025

6/10 Okay

Alba, MEXICO CITY

Travelled with partner
Disliked: Staff & service
It’s a self-serve place basically. We never met anyone, check-in was online, we got the access to the room by email and we had no room cleaning for the 3 nights we stayed there. You can get any towels or extra toiletries from a shelf at the “lobby”. The room was ok in size but the pillows were very uncomfortable. Small bathroom but that’s how they all are in Japan.
Stayed 3 nights in Sep 2025