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WELLSTAY Namba

2.5 star property

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Photo gallery for WELLSTAY Namba

Lobby lounge
Exterior
Family Suite Room | Bathroom | Free toiletries, hair dryer, slippers, bidet
Property entrance
Economy Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
2-8-10 Motomachi, Naniwa-ku, Osaka, Osaka, 556-0016
  • Place, Namba Yasaka Shrine
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪9 min walk‬
  • Place, Dotonbori
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪63 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room with Loft

Standard Quadruple Room with Loft | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Quadruple Room with Loft

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Economy Quadruple Room

Economy Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Economy Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Family Room

Standard Family Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Family Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Economy Room

Economy Room | Desk, blackout curtains, soundproofing, iron/ironing board

Economy Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite Room

Family Suite Room | Desk, blackout curtains, soundproofing, iron/ironing board

Family Suite Room

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 9
  • 4 Single Beds, 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Desk, blackout curtains, soundproofing, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking

Desk, blackout curtains, soundproofing, iron/ironing board

2 Double Beds (bunk Beds) And 1 Sofa Bed/Non-smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for 4 Single Beds, 2 Double Beds, 1 Sofa Bed, With Bathtub/Non-smoking

Desk, blackout curtains, soundproofing, iron/ironing board

4 Single Beds, 2 Double Beds, 1 Sofa Bed, With Bathtub/Non-smoking

  • Sleeps 9
  • Free Wi-Fi

View all photos for 4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking

Desk, blackout curtains, soundproofing, iron/ironing board

4 Single Beds (2 Bunk Beds) / 1 Sofa Bed / With Bathtub / Non-smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Desk, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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Exterior
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  • Dryer
  • Free Wi-Fi
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About this property

WELLSTAY Namba

This hotel features laundry facilities, a TV in a common area and free Wi-Fi in public areas. Other amenities include a vending machine.
WELLSTAY Namba offers 65 accommodations with fireplaces and complimentary slippers. Kitchenettes offer fridges, stovetops and kitchenware and utensils. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels and Netflix.

Our customers tell us that they can't get enough of the overall property condition at WELLSTAY Namba. During your stay, you're just a quick walk from Nipponbashi. Free WiFi in public areas, laundry facilities and coworking space are available.
  • Free WiFi
  • Amenities include laundry facilities, a lift and a vending machine
  • 10 minutes by foot from Nipponbashi and a 2-minute drive from Tsutenkaku Tower
As a guest of WELLSTAY Namba, you'll find a vending machine, laundry facilities, and a television in common area. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Osaka hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Business services

  • Coworking space

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

WellStay Namba Hotel

WellStay Namba Osaka

WellStay Namba Hotel Osaka

WELLSTAY Namba Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 199 out of 415 reviews
Rating 8 - Good. 133 out of 415 reviews
Rating 6 - Okay. 58 out of 415 reviews
Rating 4 - Poor. 13 out of 415 reviews
Rating 2 - Terrible. 12 out of 415 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Dooho

Stayed 6 nights in Feb 2026

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for groups!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, convenient location and overall clean...
Stayed 3 nights in Feb 2026

8/10 Good

Dongyoun

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Feb 2026

2/10 Terrible

Alexandra

Disliked: Amenities
The most uncomfortable bed I’ve ever slept in… and what sadistic person would make a pillow out of hard plastic beads. Awful night sleep every night!!
Stayed 8 nights in Jan 2026

8/10 Good

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good Hotel overall, room size is perfect for a family of four, only inconvenience is the 10min walk to train station…
Stayed 2 nights in Dec 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

siowhui

Stayed 3 nights in Jan 2026

8/10 Good

Wei-Li Alex

Stayed 1 night in Dec 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for us as a family of five - we were right next to the laundry which was really helpful. Easy walking distance to two stations, and a number of attraction
Stayed 3 nights in Dec 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was cozy and adequate for what we needed. Close to restaurants and close to the entertainment/ shopping district.
Stayed 3 nights in Dec 2025

8/10 Good

EDMUND JOHN KIAN LOON, Petaling Jaya

Stayed 3 nights in Dec 2025

10/10 Excellent

HUNGCHIH

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
地點很棒， 在南波大馬路上很好找， 離百貨商場跟便利商店都很近， 主要黎南撥八阪神社很近， 可以每天早去神社走走， 入住期間不會有打掃房間的服務， 不過這邊CP值滿好的，4人房 住兩個人滿剛好的，下午15-22點一樓有免費咖啡茶飲提供.
Stayed 5 nights in Dec 2025

2/10 Terrible

Benjamin

Travelled with family
Disliked: Amenities, property conditions & facilities
My family and I decided to end our stay at Wellstay Namba 4 days early due to a SERIOUS BREACH OF SAFETY. Initially we were not happy with the room as it was cramped, not well laid out and the beds and pillows were terrible. We had requested alternative pillows and an extra blanket, but were told there were none and we were given everything needed for our stay. We were willing to look past this issue and continue our stay, until the situation escalated from uncomfortable to dangerous. My 10 year old son opened the window from the top bunk and we realised that it opens completely, leaving nothing to stop one of my children from falling 6 floors to their death. We are just thankful that it was not one of our younger children. The hotel has denied any fault or liability for the issue. This is unacceptable and a serious oversight and breach of safety by the hotel. We will be reporting this to consumer affairs.
Stayed 6 nights in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location. And our room is neat.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janella Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The room size was quite decent, especially compared to typical hotels in Japan. It accommodated five people comfortably. The location was very convenient—just a short walk to a FamilyMart and 10 mins walk to Namba Station.
Stayed 3 nights in Nov 2025

2/10 Terrible

Yu

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was not helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel, Fresno

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were really clean. Check in was super easy. Staff was great
Stayed 7 nights in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Nice place but the washer and dryers need attention. Should have more or replace the ones that don’t work, there’s only two sets for a whole hotel of people. And one is out of order
Stayed 3 nights in Nov 2025

10/10 Excellent

Wei Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
用環境舒適、空間大，每天都有提供免費的飲料、跟毛巾換洗服務地理位置方便
Stayed 4 nights in Nov 2025

10/10 Excellent

Krislyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2 English-speaking travelers with limited Japanese abilities and 4 large check-in suitcases arrived in Namba hoping to find someplace for the night. Thankfully, through Expedia, WELLSTAY Namba had a room available with 2 bunk beds at an affordable price. It was a great find! The lobby was cozy and warm the chilly, late November night we arrived. It was decorated with colorful art on the walls. There was free wifi, a vending machine, a wall lined with chairs at a long table furnished with electrical sockets for charging devices, a bathroom, various benches/ couches and comfy chairs to sit in, and a drink machine available to customers until 10pm (hot and cold corn drink, coffee, cocoa, tea, anyone?). The staff kindly and swiftly checked us in and provided instructions on the features of the stay and the simple check out procedure (leave your receipt in the check out box near the elevator). The room was clean. The 2 bunk beds were against one wall and the hallway from the door entrance, the tv, sink, mirror, and low sitting shelves on the opposite wall. In the hallway was the doorway to the bathroom with a bidet equipped toilet and a walk-in shower with nice smelling shampoo, conditioner, and body soap bottles. The bathroom door must be closed to prevent tripping alarms.The room had wifi, a tv, and had clean dishes and drink glasses for use by room guests in a drawer under the counter, and a little device for boiling hot water.
Room included: dishes in a drawer, glassware, tv, microwave, hot pot
Room included hangers for clothes on a wall, room slippers, 2 bunk beds
Bathroom with bidet toilet, walk in shower, and nice olive shampoo, conditioner, and body soap
Check out box
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Pros: The room was large for the four of us. My kids loved the bunkbed. It was nice that there were complimentary beverages (3p-10p). It was nice that there were laundry machines to use. Note: dryer does not dry bulk items. You must hang dry damp clothes in your own room. It was nice that Namba is a short walk from the hotel. It was nice to have a few restaurants, 7/11, and Family Mart nearby, and a 100 yen store to browse. And it was nice that the Namba Yasaka Shrine is in the backyard. The cons: sounds like a racetrack outside the window from the road (out of the hotel's control). If you're tired enough, you will sleep through it. My last point is 100% speculative (maybe my paranoia). My respiratory system reacts to mold quickly, i.e. asthma flares. When I'm outside strolling, I'm fine. When I'm inside the room, the wheezing and breathing get heavy. I think the split heat pump system may not be cleaned frequently. All I can recommend is to clean the appliance, OR add a mobile air cleansing unit. Overall, quite satisfied with the stay.
Stayed 6 nights in Nov 2025

8/10 Good

Raixa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Nov 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great, not far from the subway and the shops/eating places. Our room was small but clean. The bunk beds were not the easiest to up and down but ok. Staff were very friendly and very helpful at check in. All in all a good stay.
Stayed 5 nights in Nov 2025