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Hilton Garden Inn Toronto/Ajax

3.0 star property

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Photo gallery for Hilton Garden Inn Toronto/Ajax

Lobby
Terrace/patio
1 king jr suite evolution non smoking | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
500 Beck Crescent, Ajax, ON, L1Z1C9
  • Place, Ajax Convention Centre
    ‪2 min walk‬
  • Place, Rogers Centre
    ‪32 min drive‬
  • Place, CN Tower
    ‪33 min drive‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe King Room with Sofa Bed

  • Sleeps 4

One Bedroom Suite King With Sofabed

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Mobility Accessible King Room with Roll-In Shower

  • Sleeps 2

View all photos for One king bed evolution room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

One king bed evolution room

9.0 out of 10
Wonderful
(50 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 king jr suite evolution non smoking

1 king jr suite evolution non smoking | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

1 king jr suite evolution non smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Two queen beds non smoking

9.4 out of 10
Exceptional
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

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About this property

Hilton Garden Inn Toronto/Ajax

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Garden Inn Toronto/Ajax offers 134 accommodations with coffee/tea makers and a hairdryer. 27-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Ajax hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Toronto/Ajax. During your stay, you're just a quick walk from Ajax Convention Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Great North AmericanGrill
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Ajax Convention Centre and 15 minutes by car from Toronto Zoo
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1998 square feet (180 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Toronto/Ajax. Self parking is free.

This 3-star Ajax hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great North AmericanGrill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 9.95 to 18.95 for adults and CAD 9.95 to 18.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great North AmericanGrill

Things to do

  • Gym
  • Shopping
  • Stereo

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,998 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 170.00 per accommodation, per stay, plus a deposit of CAD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 18.95 for adults and CAD 9.95 to 18.95 for children
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 170.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Toronto/Ajax
Hilton Garden Inn Toronto/Ajax Ajax
Hilton Garden Inn Toronto/Ajax Hotel
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Ajax Hilton
Hilton Ajax
Hilton Garden Inn Ajax
Hilton Garden Inn Ajax
Hilton Ajax
Hilton Garn TorontoAjax Ajax
Hilton Toronto Ajax Ajax
Hilton Garden Inn Toronto/Ajax Ajax
Hilton Garden Inn Toronto/Ajax Hotel
Hilton Garden Inn Toronto/Ajax Hotel Ajax

Hilton Garden Inn Toronto/Ajax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1010 reviews
Rating 8 - Good. 223 out of 1010 reviews
Rating 6 - Okay. 74 out of 1010 reviews
Rating 4 - Poor. 38 out of 1010 reviews
Rating 2 - Terrible. 32 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Tiffany

Liked: Cleanliness, property conditions & facilities
The customer service was excellent and the food in the restaurant is very good. However, the showers are not warm at all - which is strange because the sink water runs warm. Our whole group was experiencing cool showers which was uncomfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Giuseppe

Stayed 1 night in Dec 2025

10/10 Excellent

Muna

Stayed 1 night in Dec 2025

10/10 Excellent

Guylain

Stayed 1 night in Nov 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was so friendly and extremely helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

The staff was 10/10! The room was comfy and very clean. The reiterating staff were amazing! 10/10 recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff greeted promptly and friendly, room good clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly staff all around great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Jerry

Stayed 2 nights in Nov 2025

10/10 Excellent

anton

Stayed 1 night in Nov 2025

10/10 Excellent

Guylain

Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and staff were very nice. Restaurant was very good.
Stayed 1 night in Nov 2025

10/10 Excellent

eyob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2025

8/10 Good

Anne Marie

Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Ligarto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, front desk was very professional and friendly and very helpful with questions we had . Would definitely recommend to friends and family . I will definitely be booking sometime in the future when going to the Ajax area.
Stayed 1 night in Nov 2025

10/10 Excellent

anton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
😊
Stayed 1 night in Nov 2025

6/10 Okay

Daniela, Thornton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the actual hotel was clean and the room was spacious I was extremely disappointed that the 2 bottles of Walmart water were not complimentary but an additional $2.50 per bottle. After spending $300 for the night my home away from home could not provide complimentary water. When I called down to confirm it was made clear it was for their diamond and platinum customers. After a long day journeying and a late evening after a conference it would have nice to know there was access to free water not from the tap. When I spoke to the front desk in the morning the two main managers did not even speak or address me and left it to their front end staff. They offered me two bottles of water then however that didn’t help for taking night medication and staying hydrated in the very dry room conditions. Not a great look for a Hilton Hotel.
Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
One of the rooms didn’t have any hot water. In the second room the toilet wasn’t working.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew, Orleans

Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

It suited my needs
Stayed 1 night in Nov 2025

6/10 Okay

Priath

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room condition was good, struggled to find heating and cooling thermo, but hotel itself was too cold for my liking. Felt colder than the outside weather
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025