Quality Suites Whitby

2.5 star property

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Photo gallery for Quality Suites Whitby

Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1700 Champlain Ave, Whitby, ON, L1N6A7
  • Lynde Shores Conservation Area
    ‪1 min drive‬
  • Oshawa Centre
    ‪3 min drive‬
  • Tribute Communities Centre
    ‪6 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪50 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Non Smoking (1 King Bed, 1 Double Bed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

About this property

Quality Suites Whitby

Eco-certified hotel with free breakfast and fitness centre
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Quality Suites Whitby offers 104 accommodations with coffee/tea makers and complimentary newspapers. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Whitby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites Whitby. During your stay, you'll be within walking distance of Landmark Cinemas Whitby. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Lake Ontario and a few minutes from Lynde Shores Conservation Area
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the eco-certified Quality Suites Whitby. Self parking is free.
Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 388 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 350 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Hotel Whitby
Quality Suites Whitby
Whitby Quality Suites
Quality Suites Whitby Hotel
Quality Suites Whitby, Ontario
Quality Inn Whitby
Quality Suites Whitby Hotel
Quality Suites Whitby Whitby
Quality Suites Whitby Hotel Whitby

Quality Suites Whitby Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1009 reviews
Rating 8 - Good. 270 out of 1009 reviews
Rating 6 - Okay. 140 out of 1009 reviews
Rating 4 - Poor. 103 out of 1009 reviews
Rating 2 - Terrible. 66 out of 1009 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

GILBERTO GIBRAN, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like it, and more the complementary Cookies
Stayed 2 nights in Mar 2025

2/10 Terrible

Melissa

Stayed 1 night in Mar 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay but tv service was horrible
Stayed 3 nights in Mar 2025

6/10 Okay

Sonya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice, location excellent. Constant truck noise along highway. And found toenail clippings on carpet. Gross
Stayed 1 night in Mar 2025

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv was broken Window drapes didn’t go al the way across so outside window light shined through the window all night Had to return to the front desk 3 times to replace the key that didn’t work when I checked in there were no towels in my room
Stayed 1 night in Mar 2025

4/10 Poor

Nicole

Disliked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Room was huge great for our purpose of hockey tournament.Close to highway,lots of restaurants not too far.Beds clean and comfy.Did not like check in took over 45 mins 8 people ahead of us,by time we got to front told room not ready?After 4.The next morning also because we booked second night,front desk called into room at 8am!Then again at 9am to remind us to come down.They already had all my credit card info etc.They wouldnt let my husband sign.Price I was quoted day before went up by 25 dollars .Carpets in room many stains.Couches also dirty in areas.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall
Stayed 1 night in Feb 2025

10/10 Excellent

Frank Armel

Stayed 1 night in Feb 2025

4/10 Poor

Gord

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was joint roches all outside the door closest to our room our room stunk like animal piss
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

2/10 Terrible

Walter Edward

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for my reservation completely they told me after I paid for my room and got my room swipe cards I had to give them a $250.00 damage property charge additional refund in morning first time ever I had to deal with this crap check out was unbelievable wasted 1/2 hour because your debit machine was over its limit to refund my money 5 times machine failed in pleasant
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Dwight

Stayed 1 night in Jan 2025

8/10 Good

ken

Liked: Cleanliness, property conditions & facilities, room comfort
Heat in the unit didn't work.
Stayed 1 night in Feb 2025

6/10 Okay

Tavis

Travelled with family, Travelled with family and small children
Old vegetables and food left in fridge upon check in , babes of soap used almost to there was non left
Stayed 1 night in Feb 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Anabel

Travelled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, clean and comfortable. Will stay here again
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple stays - staff is very friendly from Front Desk to the gardener shovelling the snow on his day off. Clean, neat modern spacious rooms. Good Breakfast with considerable variety. 24/7 coffee and tea available. Lots of spacious Parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean room.
Stayed 1 night in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to the front desk at 11pm to have my key redone that wasn't working. The girl never asked for ID and had never seen me before. I felt a little uneasy that she would just give a key to my room to someone that easy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025