Private host

Smartwood Inn

2.0 star property

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Photo gallery for Smartwood Inn

Reception
Reception
Exterior
Family Suite | Free WiFi
Deluxe Double Room | Free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

View in a map
12830 Cox Ln, Osseo, WI, 54758
  • Mayo Clinic Health System - Oakridge
    ‪5 min walk‬
  • Stoddard Park
    ‪13 min walk‬
  • Osseo Golf Club
    ‪18 min walk‬
  • Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪33 min drive‬

Room options

Economy Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

Family Suite

  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Economy Double Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Smartwood Inn

Hotel in Osseo with free parking
This hotel features free self-parking and free Wi-Fi in public areas. Change of towels is available on request
Smartwood Inn offers 50 accommodations. This Osseo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and change of towels can be requested.
During your stay at Smartwood Inn, you're just a quick walk from Mayo Clinic Health System - Oakridge. Features include free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • 7 minutes on foot from Mayo Clinic Health System - Oakridge and a 3-minute drive from Osseo Golf Club
Public spaces have free WiFi. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's TTHOTEL GUEST mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's TTHOTEL GUEST mobile app before check-in.

Property is also known as

Smartwood Inn Hotel
Smartwood Inn Osseo
Smartwood Inn Hotel Osseo

Smartwood Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
The on-site staff were extremely courteous and attended to our concerns promptly. While the exterior, and some areas inside, seem to have been updated, there is still much to be done. Very bare-bones, but overall a reasonably-priced property if all you want to do is get some rest.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and remodeled
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

One the worst Hotel experiences I have ever had. My skin was crawling sitting there in the bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Liked: Amenities
Clean
Stayed 2 nights in Aug 2025

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is clearly making a comeback from the previous owners and it will take some time. Support this father/son effort to bring the hotel back to its former glory.
Stayed 1 night in Aug 2025

2/10 Terrible

Beth M

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run from this motel

Run from this hell-hole. I felt unsafe as woman traveler which was something I have never experienced before. The room was dirty. The pillows were flat as pancakes. The towels were treadbare. No icebucket. No coffee for coffee maker. I have a service animal & was discriminated against. They would not put me in a disabled room because of my service animal(which is against ADA) but one with a tub which I fell in. The room they put me in was at the far end of the property so I had to walk a hall which was 1/2 the length of a football field. What about disabled can't they understand? It was an awful stay & I got out of there as quickly as possible. Also, no one mans the desk. Went there 3x & no one was available. Run bell-no one. How this place a good rating is beyond me!
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Staff & service, property conditions & facilities
The stay was fine and the beds were comfortable for a good nights sleep.
Stayed 1 night in Aug 2025

6/10 Okay

Yuetning

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Extremely clean, has all the important amenities, and the staff is friendly and responsive. Highly recommend it.
Stayed 1 night in Aug 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wedding

Clean and quiet hotel- just renovated
Stayed 1 night in Jul 2025

8/10 Good

Jade

Liked: Room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Mallory

Travelled with partner
Liked: Amenities
It was a nice stay
Stayed 1 night in Jul 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I would suggest hair dryer in bathroom and exhaust fans. Small thing, better selection of coffee. We had decaf only in r room. Staff was amazing and the keyless entry from phone was awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Arthur, Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay with a helpful and friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

todd

Stayed 1 night in Jul 2025

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Integra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction no lock on doors windows dont open a man walked into my room several times the fridge is broken giving off smells the phone didnt work room was generally dirty and smelled terrible everything was sticky
Stayed 1 night in Jun 2025

8/10 Good

Harvey

Stayed 1 night in Jun 2025

10/10 Excellent

Rosemarie

Staff was very kind and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and welcoming staff. In a rebuilding stage. When possible add microwave and mini frig. Will stay again as needed. Joe Bradley
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in May 2025