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Hotel Mercure Oostende

4.0 star property

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Photo gallery for Hotel Mercure Oostende

Daily full breakfast for a fee
Bar (on property)
Bar (on property)
Lobby lounge
A hotel named Mercure Hotel with multiple flags, including the European Union flag, and a sign with a floral design.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Leopold II Laan 20, Ostend, 8400
  • Place, Casino Kursaal
    ‪2 min walk‬
  • Place, Ostend Beach
    ‪3 min walk‬
  • Place, North Sea Aquarium
    ‪9 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room (Cosy, 1 double bed)

A hotel room with a bed, a flat-screen TV mounted on the wall, a small table with a vase, a chair, and a window with curtains.

Classic Room (Cosy, 1 double bed)

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double or 2 Single Beds

Standard Double Room, 1 Double or 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double or 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed, Balcony

A hotel room with a bed, a desk, a chair, a painting, and a large window with curtains.

Privilege, Room, 1 Double Bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
Leopold Hotel Ostend
Ostend City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.0 out of 5, Very good, 689 reviews
The price is €107
includes taxes & fees
9 Aug - 10 Aug
Leopold Hotel Ostend

About this property

Hotel Mercure Oostende

A restaurant, a bar/lounge and 24-hour room service are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottles of water. 35-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel Mercure Oostende. During your stay, you're just a quick walk from Ostend Beach. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Steps from Leopold Park and Casino Kursaal
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Mercure Oostende also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. Open daily.
On-site venue No. 2 – bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 27 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 27 for adults and EUR 13.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 26 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.29 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 27 for adults and from EUR 13.5 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 27 per day (656 ft away)
  • Pet fee: EUR 26 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Mercure Oostende offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Ramada Hotel Ostend
Ramada Ostend
Ostende Ramada
Hotel Mercure Oostende
Mercure Oostende
Ramada Ostende
Hotel Mercure Oostende Opening January 2016
Hotel Mercure Oostende Hotel
Mercure Oostende Opening January 2016
Mercure Opening January 2016
Hotel Mercure Oostende Ostend
Hotel Mercure Oostende Hotel Ostend

Hotel Mercure Oostende Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 188 out of 603 reviews
Rating 8 - Good. 270 out of 603 reviews
Rating 6 - Okay. 95 out of 603 reviews
Rating 4 - Poor. 33 out of 603 reviews
Rating 2 - Terrible. 17 out of 603 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really interested and engaged reception staff, lovely clean room, great breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with amazing staff!

Excellent hotel with amazing staff! Thanks again for a great stay!
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with a great breakfast .
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
R
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Convenient and comfortable. Would stay again.
Stayed 2 nights in May 2024
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oostende Trip

Really nice staff, got loads of treats for the doggy. Room small but cozy.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2024
Verified

8/10 Good

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Kamer was net. Personeel behulpzaam
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Linda

Liked: Cleanliness
So loud
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

florence

7
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to commodities in Ostend

Excellent bedding and internet connection for business . Good location Parking outside the hotel and underground for a fee if needed
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nickel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025
Verified

8/10 Good

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Terry

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room 231 not clean. Sweetpapersunderthe bed as well as other rubbish and dust. Shattered Gleas on floor of shower and bathroom. Cut toe the result. Shower conditioner empty for 3 days. Room 232 no problem except window opened by staff leaving room cold and noisy
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Sonia

Ras
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

dahou

Liked: Cleanliness, staff & service, property conditions & facilities
C est nickel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
kamer was inorde het gene wat ik er ook van verwacht . personeelwas heel vriendelijk ... doe zovoort
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

panayotis

Hôtel correct mais le wc fuitait et le petit déjeuner n’était pas exceptionnel pour le prix
Stayed 1 night in Feb 2026
Verified

8/10 Good

YVAN

Liked: Cleanliness, property conditions & facilities
la chambre et le petit déjeuner et personnel accueillant seul défaut manque de chauffage dans la chambre 17° le matin
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personeel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

malin

Liked: Cleanliness, staff & service, amenities
Bra sted og trivelig personale. Romslig rom, Minus er den harde sengen samt trangt ved toalettet( mellom duschvegg og toa). Finns mange frokost cafeer rundt om hotellet så om enn ønsker noe annet en hotell frokost finns det nært.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie ruime kamer, heel netjes
Stayed 2 nights in Nov 2025

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