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Upstairs Hotel

3.5 star property

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Photo gallery for Upstairs Hotel

Lobby sitting area
Lobby lounge
Medium Room, Street View | In-room safe, desk, soundproofing, cots/infant beds
Lobby
On the beach

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Hertstraat 15, Ostend, 8400
  • Ostend Beach
    ‪1 min walk‬
  • Casino Kursaal
    ‪3 min walk‬
  • North Sea Aquarium
    ‪7 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪9 min drive‬

Room options

View all photos for Medium Room

Medium Room | In-room safe, desk, soundproofing, cots/infant beds

Medium Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Medium Room, Street View

Medium Room, Street View | In-room safe, desk, soundproofing, cots/infant beds

Medium Room, Street View

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Extra Large Room

Extra Large Room | In-room safe, desk, soundproofing, cots/infant beds

Extra Large Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Penthouse

Penthouse | In-room safe, desk, soundproofing, cots/infant beds

Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room

Large Room | In-room safe, desk, soundproofing, cots/infant beds

Large Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room, Street View

Large Room, Street View | In-room safe, desk, soundproofing, cots/infant beds

Large Room, Street View

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Room

Small Room | In-room safe, desk, soundproofing, cots/infant beds

Small Room

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Upstairs Hotel

Beachfront hotel for sun and fun
This smoke-free hotel features a bar/lounge, a snack bar/deli and a business centre. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and an arcade/games room are on-site.
Upstairs Hotel offers 96 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Upstairs Hotel, you're just a quick walk from Ostend Beach. Enjoy features like free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Ostend Beach and Ensor Museum
  • Dogs welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at Upstairs Hotel.

This 3.5-star Ostend hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 20 for adults and EUR 13.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 16.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 13.5 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 13.50 for children
  • Pet fee: EUR 16.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Upstairs Hotel Ostend
Upstairs Ostend
Upstairs Hotel Hotel
Upstairs Hotel Ostend
Upstairs Hotel Hotel Ostend