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Sure Hotel by Best Western Algen

Property class: 3

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Photo gallery for Sure Hotel by Best Western Algen

A modern living room with a grey sectional sofa, a wooden side table with a potted plant, and a large window with curtains.
A hotel entrance with a blue awning, a glass door, and a sign indicating it is part of the Sweden Hotels chain.
A neatly made bed with white and patterned pillows, a dark headboard, and a small potted orchid on a nightstand.
A room with a large window, a black leather chair, a small round table with a vase and wine bottle, and a painting on the wall.
A reception desk with directional signs to the bar and restaurant, a telephone, and a digital display.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Storgatan 61, Östersund, 83133
  • Place, Mid Sweden University
    ‪8 min walk‬
  • Place, Östersund Centrum
    ‪9 min walk‬
  • Place, Ostersund Town Hall
    ‪9 min walk‬
  • Airport, Ostersund (OSD-Are)
    ‪17 min drive‬

Room options

View all photos for Standard Queen Room-Non-Smoking

A bed with a fur throw, two bedside lamps, and a wooden headboard.

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A modern hotel room with a bed, a leather chair, a desk with a flat-screen TV, and a wardrobe.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

A hotel room with a bed, a desk, a lamp, and a wall with a sign listing names.

Standard Room, 1 Single Bed, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

A modern living room with a grey sectional sofa, a wooden side table with a potted plant, and a large window with curtains.

Superior Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking (with Sofabed)

A modern hotel room with a desk, chair, sofa, and TV.

Standard Room, 1 Single Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed, Non-Smoking, Standard Room, Free Internet

Rollaway beds, free WiFi, bed sheets

1 Queen Bed, Non-Smoking, Standard Room, Free Internet

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Hotell Linden
Odenslund
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • Microwave
3.8 out of 5, Good, 1,005 reviews
The price is €82
includes taxes & fees
1 Sept - 2 Sept
Hotell Linden

About this property

Sure Hotel by Best Western Algen

This smoke-free hotel features a bar/lounge, a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, dry cleaning and a reception hall are on-site.
Sure Hotel by Best Western Algen offers 27 accommodations with a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Sure Hotel by Best Western Algen, you're just a quick walk from Folkets Bio Regina. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop
  • Self-parking available for a fee
  • Services include dry cleaning/laundry
  • Steps from Folkets Bio Regina and 6 minutes on foot from Kärnan Östersund
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Algen also features coffee/tea in common area and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Östersund hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SEK 85 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SEK 200.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 85 per night
  • Late check-in fee
  • Rollaway bed fee: SEK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 6:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Älgen Ostersund
Hotel Älgen
Hotel Älgen Ostersund
Sure Hotel Best Western Algen Ostersund
Sure Hotel Best Western Algen
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Östersund Sure Hotel by Best Western Algen Hotel
Sure Hotel by Best Western Algen Östersund
Hotel Älgen
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Sure Hotel by Best Western Algen Hotel Östersund

Sure Hotel by Best Western Algen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 248 out of 993 reviews
Rating 8 - Good. 421 out of 993 reviews
Rating 6 - Okay. 220 out of 993 reviews
Rating 4 - Poor. 74 out of 993 reviews
Rating 2 - Terrible. 30 out of 993 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carolle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice place
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service
Excellent breakfast. Right in the middle of town. Would stay there again.
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time walking around and eating. The breakfast was wonderful.
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Sivert

.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train station

Very close to Östersund train station. No issues with cleaning or staff. Only drawback was that breakfast area was a bit cramped, and not many tables. Would stay again, though.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Hege

Liked: Cleanliness, amenities, property conditions & facilities
😊👍
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Nov 2025
Verified review

2/10 Terrible

Nakarin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was just old, dank and dark.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Sebastian

Disliked: Staff & service
Ok
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Pär

Disliked: Room comfort
.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Kristina

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Receptionspersonalen behöver lite guidning i "service".
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Savner varme på badet.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sara Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Första gången vi var där var det fläckfritt. Nu andra gången var rummet dammigt. Men annars rent. Svårt att ta sig in genom dörrar då jag kom dit med barnvagn, finns ingen dörrknapp för att öppna dörrarna. Men trevlig personal.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jan Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra boende
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

carina

Liked: Staff & service
Okej
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Håkan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dålig frukost på söndagen
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Rummet var bra. Lite lyhört, men hotellet kan inte göra så mycket åt lomhörda gäster :) Tjejen som hade hand om frukosten var suverän, toppbetjäning!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ingunn Hovden

Liked: Cleanliness
Helt topp hotell, enkelt å finne og gratis parkering.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sara Charlotte

Liked: Cleanliness, staff & service, amenities
Allt var bra. Inget att klaga på.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

niklas

Liked: Cleanliness, staff & service
Personal läge frukost prisvärt
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ingela

Liked: Cleanliness, staff & service, amenities
Stor och skön säng med ett underbart täcke. Rumet var rent och fräscht. Trevlig personal. Nära till allt.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Hilja

Liked: Cleanliness, amenities
Rent och fräscht rum, modernt.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Ulrika

Liked: Cleanliness, staff & service
Renovering av badrummen skulle behövas. Trevlig personal.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service
Trevlig personal
Stayed 1 night in Jan 2026