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Lion Quays Hotel & Spa

4.0 star property

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Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Fireplace
Exterior
Exterior
Luxury Suite, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Moreton, Oswestry, England, SY11 3EN
  • Place, Lion Quays Spa
    ‪3 min walk‬
  • Place, Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Place, Chester Zoo
    ‪44 min drive‬
  • Airport, Chester (CEG-Hawarden)
    ‪34 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

8.4 out of 10
Very good
(36 reviews)
  • Resort view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

7.8 out of 10
Good
(6 reviews)
  • Resort view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

8.0 out of 10
Very good
(12 reviews)
  • River view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Canal View

In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

  • Sleeps 3
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Lion Quays Hotel & Spa

Along with 2 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Lion Quays Hotel & Spa offers 82 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Premium satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Lion Quays Hotel & Spa. During your stay, you're just a quick walk from Lion Quays Spa. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Modern European cuisine while dining at The Waterside
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Lion Quays Spa and a 2-minute drive from Pontcysyllte Aquaduct
Lion Quays Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
The Waterside – This restaurant specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Cafe Ash – On-site café. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cafe Ash
  • The Waterside

Things to do

  • 4 outdoor padel courts
  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities
Great stay lovely room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Great facilities, great staff, great hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Lovely hotel, the grounds of the hotel are beautiful and staff where really friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. We enjoyed the facilities at the spa. The food was wonderful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, comfortable room and good breakfast; ample car parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

NIGEL

Liked: Cleanliness, staff & service, amenities
Spotless room, excellent staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd visit here . Love everything about it, not overcrowded ,clean and tidy.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, staff very curtious and the food in the restaurant was delicious. Breakfast had a wide selection of hot and continental choices along with pastries. Would stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious, the room was spotless and spacious! It was a lovely night away and the spa facilities were very good with polite, professional staff to help at all times! Definitely recommend!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gwennan haf

Liked: Cleanliness, staff & service, amenities
Staff and and amenenities we’re excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities
Clean room easy checkin and breakfast service with good access to swimming pool and gym
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Room was very clean, comfy bed. Staff were friendly. The access to the spa facilities was great, the swimming pool was a decent length and good temperature. We enjoyed both our dinner and breakfast in the onsite restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Lion Quays resort
Stayed 1 night in Dec 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay and the staff were friendly
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
A good stay. We did not use the spa or pool.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Marcus

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was clean and staff friendly.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was dust on the fan in the bathroom, but other than that the room was clean, tidy and comfortable. The breakfast was great with a good selection and everything being checked for refills regularly. The staff were great, friendly and helpful from check in, the bar to breakfast. We didn’t use the spa or swimming pool. Would stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, relaxing break. Good spa facilities, and great food.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Room very clean. Dinner was lovely. Setting very nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities
Have been many times and has always been great
Stayed 1 night in Dec 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and friendly and the pool / gym area is fantastic.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and excellent breakfast buffet
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Clean, great staff
Stayed 1 night in Nov 2025