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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property

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Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

View from room
Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed) | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds
Exterior
Lobby
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Place, Jacques Cartier Park
    ‪1 min walk‬
  • Place, Canadian Museum of History
    ‪5 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Suite with One Queen Bed and One Double Bed

  • Sleeps 4

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 2 Double Beds, Refrigerator, River View

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Queen Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

Executive King Suite with River View

  • Sleeps 4

King Room with River View

  • Sleeps 2

2 Double Beds, Non-Smoking, River View, Refrigerator, Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Balcony, River View, Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Balcony, River View, Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Full Kitchen, Wi-Fi

  • Sleeps 2

Suite With 1 Queen Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Executive Room, Sofabed, Separate Living Area, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

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About this property

Best Western Plus Gatineau-Ottawa Downtown

An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space. Weekly housekeeping is available.
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with a safe and free newspapers. Select Comfort beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Gatineau-Ottawa Downtown. During your stay, you're just a quick walk from Rideau Canal. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Jacques Cartier Park and 6 minutes on foot from Canadian Museum of History
Best Western Plus Gatineau-Ottawa Downtown offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 4155 square feet (386 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Gatineau-Ottawa Downtown. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatineau hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 8.95 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (4,155 square foot of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15 for adults and from CAD 8.95 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-11-30, 575492
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1006 reviews
Rating 8 - Good. 280 out of 1006 reviews
Rating 6 - Okay. 154 out of 1006 reviews
Rating 4 - Poor. 90 out of 1006 reviews
Rating 2 - Terrible. 90 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rabeeta

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Front reception was super kind. Room is very clean and tidy.
Stayed 1 night in Nov 2025

10/10 Excellent

Anika

Staff was very kind
Stayed 1 night in Oct 2025

2/10 Terrible

Melissa

Disliked: Staff & service, amenities
Nous avons réserver un hôtel avec piscine. Nous avons réalisé plus tard que leur piscine étais briser. FAUSSE PUBLICITÉS sur les sites de réservation qui indiquent que l'hôtel possèdent une piscine. Nous nous sommes fait lancer la balle par expedia et le best wester pendant plus de 14h nous disant que la chambre serais cancellé et qu'ils attendait simplement un couriel ou appele de expedia!! Expedia nous confirme que l'hôtel refuse de rembourser et l'hôtel nous disant l'inverse. Au final nous ne sommes toujours pas remboursé et nous n'avons jamais été à l'hôtel. LE GERANT 0 professionnel nous mentionne qu'il n'a pas besoin de nous dans son hôtel etc. Ils sont bon pour louer une chambre et récolter $$$, mais ne respectent pas leurs offres (piscine) et complique la vie lorsqu'il est temps de rembourser la chambre .
Stayed 1 night in Nov 2025

4/10 Poor

Deanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Elton

Stayed 3 nights in Nov 2025

8/10 Good

Wafaa

Stayed 3 nights in Nov 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous n’avons pas pris le déjeuner
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 3 nights in Nov 2025

10/10 Excellent

Fran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All of the above were great
Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a clean room,free parking, awesome staff,it was an excellent stay thank you 💯
Stayed 2 nights in Nov 2025

10/10 Excellent

Lina

Stayed 2 nights in Nov 2025

6/10 Okay

gourav

Travelled with family
Very limited menu with not much good options.
Stayed 1 night in Nov 2025

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was clean, front desk polite and friendly. Elevator and hallway clean.
Stayed 1 night in Nov 2025

6/10 Okay

Sebastien, Montreal

Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Montreal

Stayed 1 night in Nov 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and bed is comfortable
Stayed 3 nights in Oct 2025

2/10 Terrible

michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was just there to clock in and get paid, very cold demeanor, almost non existent....
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The bed was very comfortable, but it was very noisy and the toliet didn’t flush properly.
Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Staff & service, property conditions & facilities
The listing on Expedia is in US dollars. This is not explained. There is something else wrong with the listing. When I go to confirm, it shows a ridiculously low number like $40 a night. Then the final bill seems to only take a minimum of two days. This was all happening yesterday. I ended up booking through the hotel out of frustration. I booked another hotel today on Expedia with no problem.
Stayed 2 nights in Nov 2025

8/10 Good

Yvan

Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad Rishwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water should be in every room.
Stayed 1 night in Nov 2025

6/10 Okay

Onaedo

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. The room was clean, but the facilities are quite dated.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2025

10/10 Excellent

Noémy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean rooms
Stayed 2 nights in Oct 2025

8/10 Good

Shannon

Stayed 1 night in Oct 2025