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Comfort Inn Ottawa West Kanata

2.5 star property

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Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Premium bedding, pillow-top beds, individually decorated
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Place, Landmark Cinemas Kanata
    ‪20 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Place, Bell Sensplex
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(36 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

8.4 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

8.4 out of 10
Very good
(20 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
GLō Best Western Kanata Ottawa West
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 1,001 reviews
The price is €119
includes taxes & fees
25 Jan - 26 Jan
GLō Best Western Kanata Ottawa West

About this property

Comfort Inn Ottawa West Kanata

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you'll be within walking distance of Kanata Centrum Shopping Centre. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Kanata Centrum Shopping Centre and a few minutes from Bell Sensplex
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1066 reviews
Rating 8 - Good. 350 out of 1066 reviews
Rating 6 - Okay. 108 out of 1066 reviews
Rating 4 - Poor. 56 out of 1066 reviews
Rating 2 - Terrible. 43 out of 1066 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Staff & service
Bathroom smelled of urine
Stayed 2 nights in Oct 2025

4/10 Poor

FREZER

Liked: Staff & service, property conditions & facilities
The horrible thing is the stair ,Its not possible as a family bringing luggage up and down ,its very tagh and need a scalton for sure
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Fartun

Stayed 2 nights in Oct 2025

8/10 Good

Lucien

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It was ok
Stayed 1 night in Oct 2025

4/10 Poor

Michel

Disliked: Staff & service, amenities, property conditions & facilities
Non parking, truck every where, next door extremely noisemakers, lound talk, fan in bathroom sound like an airplane, breakfast horrible.
Stayed 1 night in Oct 2025

8/10 Good

Darlene

Stayed 1 night in Oct 2025

6/10 Okay

Barbara, Prince George

Liked: Cleanliness, staff & service
I loved that we were able to park right in front of the sliding door to our room. The staff at this property were amazing. The front desk was very welcoming and a super kudo goes to the young lady in the breakfast room that went over and above to help a woman with a walker get her breakfast to take back to her room.
Stayed 1 night in Oct 2025

10/10 Excellent

Maggie

Stayed 1 night in Oct 2025

10/10 Excellent

Angey, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot Breakfast a nice bonus!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Pooja

The location was great. Breakfast hall was way too congested and cramped up
Stayed 1 night in Sep 2025

8/10 Good

T

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Deneise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but terrible smell & im assuming it’s the carpet. Otherwise was good & we like that we had extra towels & facecloths. Breakfast was also very good. Lots to choose from.
Stayed 1 night in Oct 2025

6/10 Okay

Christine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated Dirty in shower Just old school Staff was very nice there For a plus side But would not recomend Or stay here again!
Stayed 2 nights in Oct 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok a bit of a musty smell. Need to Enlarge the breakfast room to avoid line ups and lack of seating
Stayed 1 night in Oct 2025

10/10 Excellent

mary ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was ready when we arrived and was very clean. Bed and pillows were very comfortable. Room was a little warm when we arrived no fault to the staff or air conditioning unit outside temps were hitting the hi 20's for the 1st weekend in October. Didnt take long to cool off our room once we put the air on
Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Stayed 2 nights in Oct 2025

8/10 Good

Edward, Iqaluit

Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jypsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Chetan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Zihao

Stayed 1 night in Sep 2025

10/10 Excellent

Karyn

Travelled with group
Disliked: Amenities
The rooms were clean, the staff was friendly. Breakfast was good.
Stayed 1 night in Sep 2025

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