Fairmont Chateau Laurier Gold Experience

5.0 star property

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Photo gallery for Fairmont Chateau Laurier Gold Experience

Lobby lounge
Interior
A spacious kitchen with a marble island, wooden cabinets, and a bar area with liquor bottles.
Lobby lounge
A luxurious room with a red sofa set, a round table, and a plaid armchair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1 Rideau St-Building A, Ottawa, ON, K1N8S7
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, Rogers Centre Ottawa
    ‪3 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

Fairmont Gold, Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Fairmont Gold, Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Fairmont Gold, Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room (Large Fairmont Gold)

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Fairmont Chateau Laurier Gold Experience

An indoor pool, a restaurant and a 24-hour health club are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking and massage/treatment rooms.
Fairmont Chateau Laurier Gold Experience offers 69 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, fridges and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fairmont Chateau Laurier Gold Experience. During your stay, you're just a quick walk from Byward Market Square. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, fitness classes and bicycles to rent
  • Steps from Rideau Canal and 5 minutes on foot from Rogers Centre Ottawa
  • Cats and dogs welcome for a fee (restrictions apply)
Fairmont Chateau Laurier Gold Experience offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre and 10 meeting rooms are available. A terrace, gift shops/newsstands, and concierge services are also featured at the luxury Fairmont Chateau Laurier Gold Experience. For a fee, parking is available.

This 5-star Ottawa hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Wilfrid's – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Zoe's – This lobby lounge only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Wilfrid's
  • Zoe's

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Fitness classes
  • Indoor pool
  • Shopping

Family friendly

  • High chair
  • In-room cot
  • Indoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Fairmont Château Laurier, 4th floor]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Fairmont Château Laurier, main level reception area]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 January to 16 January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The check-in location differs from the property location. To check in, guests will need to go to Fairmont Château Laurier, 4th floor
Guests arriving after hours will need to go to the following location to check in: Fairmont Château Laurier, main level reception area
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Chateau Laurier Gold Experience Hotel
Fairmont Chateau Laurier Gold Experience Ottawa
Fairmont Chateau Laurier Gold Experience Hotel Ottawa

Fairmont Chateau Laurier Gold Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 242 out of 319 reviews
Rating 8 - Good. 41 out of 319 reviews
Rating 6 - Okay. 18 out of 319 reviews
Rating 4 - Poor. 9 out of 319 reviews
Rating 2 - Terrible. 9 out of 319 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and lovely breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good beds and the staff were super friendly . I will definitely come back.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, gold lounge and comfortable beds!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Always a great place to stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in a castle. Gold Level is worth every penny; between the staff and the lounge you will feel absolutely pampered.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Staff were amazing! Beautiful lounge and rooms.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had another wonderful stay here. This is my first time at the hotel. The staff were consistently friendly, welcoming, and especially kind. The environment feels safe, clean, and comfortable. The breakfast menu was excellent as well — a great way to start the day. Thank you to the entire team for maintaining such a high standard of service. I’ll definitely be back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Alyushka

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel, friendly staff. Very nice experience!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very professional and worked hard to make sure the experience was a "Gold experience" The lounge was amazing. The selection for breakfast and afternoon snacks were impressive. Our room was clean and very comfortable. We would certainly return and would subscribe to the "Gold Experience"
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and amenities are top notch!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Yes rooms were clean and nicely decorated. Services was excellent. Besutiful hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, lounge was great!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah at Gold Reception was wonderful. All the staff were so helpful and considerate. We will definitely come back again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

nurjehan

Liked: Amenities
Great stay
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very pleasant staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marie-annick

Liked: Staff & service, property conditions & facilities
Wonderful place
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel is old and needs a total renovation. Restaurant was horrible as was the food
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience. Staff was wonderful. Will do the Gold floor again.
Stayed 1 night in Nov 2025