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Fairmont Chateau Laurier Gold Experience

5.0 star property

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Photo gallery for Fairmont Chateau Laurier Gold Experience

Lobby lounge
Premium bedding, pillow-top beds, minibar, in-room safe
Interior
Fairmont Gold, Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1 Rideau St-Building A, Ottawa, ON, K1N8S7
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, Rogers Centre Ottawa
    ‪3 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Double Beds, Non Smoking

Fairmont Gold, Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont Gold, Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Large Fairmont Gold)

Room (Large Fairmont Gold) | Premium bedding, pillow-top beds, minibar, in-room safe

Room (Large Fairmont Gold)

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lounge
Fairmont Chateau Laurier
Downtown Ottawa
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 3,365 reviews
The price is €189
includes taxes & fees
24 Apr - 25 Apr
Fairmont Chateau Laurier

About this property

Fairmont Chateau Laurier Gold Experience

An indoor pool, a restaurant and a 24-hour health club are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking and massage/treatment rooms.
Fairmont Chateau Laurier Gold Experience offers 69 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, fridges and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fairmont Chateau Laurier Gold Experience. During your stay, you're just a quick walk from Byward Market Square. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, fitness classes and bicycles to rent
  • Steps from Rideau Canal and 5 minutes on foot from Rogers Centre Ottawa
  • Cats and dogs welcome for a fee (restrictions apply)
Fairmont Chateau Laurier Gold Experience offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre and 10 meeting rooms are available. A terrace, gift shops/newsstands, and concierge services are also featured at the luxury Fairmont Chateau Laurier Gold Experience. For a fee, parking is available.

This 5-star Ottawa hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Wilfrid's – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Zoe's – This lobby lounge only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Wilfrid's
  • Zoe's

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Fitness classes
  • Indoor pool
  • Shopping

Family friendly

  • High chair
  • In-room cot
  • Indoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Fairmont Château Laurier, 4th floor]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Fairmont Château Laurier, main level reception area]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 January to 16 January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: CAD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The check-in location differs from the property location. To check in, guests will need to go to Fairmont Château Laurier, 4th floor
Guests arriving after hours will need to go to the following location to check in: Fairmont Château Laurier, main level reception area
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Chateau Laurier Gold Experience Hotel
Fairmont Chateau Laurier Gold Experience Ottawa
Fairmont Chateau Laurier Gold Experience Hotel Ottawa

Fairmont Chateau Laurier Gold Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 305 reviews
Rating 8 - Good. 41 out of 305 reviews
Rating 6 - Okay. 16 out of 305 reviews
Rating 4 - Poor. 9 out of 305 reviews
Rating 2 - Terrible. 9 out of 305 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Staff were amazing! Beautiful lounge and rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah at Gold Reception was wonderful. All the staff were so helpful and considerate. We will definitely come back again.
Stayed 1 night in Jan 2026

4/10 Poor

Jean-francois

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Correct
Stayed 1 night in Dec 2025

6/10 Okay

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We truly could not have asked for a better weekend getaway to celebrate my spouse’s birthday. The interior was absolutely beautiful, and the rooms were spacious and impeccably clean. There was more than enough room for our family of four to feel completely comfortable. The lounge was perfect for mid-day snacks, and we relaxed and played board games. Breakfast was amazing - tons of options (fresh fruit, pastries, hot breakfast, many coffee and tea options), and very high quality food. What really made the stay exceptional was the staff—they were warm, attentive, and went out of their way to make everything seamless and enjoyable. Their helpful advice and local tips were much appreciated, and they made the birthday celebration feel genuinely special. The pool and gym are also excellent additions and rounded out an already perfect stay. We left feeling relaxed, well cared for, and eager to return.
Stayed 2 nights in Dec 2025

8/10 Good

Elena, Toronto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and grand, however, severely understaffed. The check in staff at Zoe were not responsive or cordial on a few occasions. The three personnel at the desk weren’t even serving other customers at the time. They didn’t even look up to ask if they could help. I had a great server wait on us at the restaurant and a pleasant server at the bar. This hotel has many aspects that are nice but the service needs to be stepped up. I also waited an hour for the valet to deliver our car, others guests who were staying had similar complaints about the long valet waits. Given that valet is the only option and at $67.00 a night the horribly long wait is not acceptable at any price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing and clean, staff was very attentive as well as super friendly and always willing to help anytime, absolutely LOVED our gold level lounge too! Super yummy breakfast, amazing spread including smoked salmon and we loved the finger foods they had in the evening as well as the desserts after that!! Such an amazing experience overall, super happy we chose to book this for our 20th Anniversary!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience. Staff was wonderful. Will do the Gold floor again.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Always a great place to stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alyushka, Laval

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel, friendly staff. Very nice experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes rooms were clean and nicely decorated. Services was excellent. Besutiful hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dietrich

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Mamadou

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Nov 2025

8/10 Good

Ramandeep, Brampton

Stayed 1 night in Oct 2025

10/10 Excellent

Alessandro

Stayed 2 nights in Jul 2025

6/10 Okay

Vicki

Travelled with family
The hotel rest room on the main lobby was not clean. Paper on the floor, dirty toilets and sinks. Zoe's Bar had very slow service. It took ten minutes to get seated in the lounge. Another ten minutes for a server to get our order. And a full half an hour to get our cocktails and appetizers. The hotel room in general needs an update. The fixtures in the bathroom are coming away from the wall and sink. The shower has very poor temperature controls. The windows are filthy. The blinds are either up or down. There are no privacy shears which could give added protection from the building across the street. Overall, I felt that this hotel is not up to the standard of other Fairmonts that I have visited in Banff and Toronto,
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room clean and fresh
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chateau Laurier - Beauty w/Gift of History

A beautiful hotel, with amazing staff, and the gift of an amazing history told throughout the building. The location is ideal with the Parliament Buildings a short walk in one direction, the Byward Market in another, the Rideau Canal, museums, galleries and shopping all close by. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dietrich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

SHEILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! It was truly amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025