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Four Points By Sheraton Gatineau-Ottawa

3.5 star property

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Photo gallery for Four Points By Sheraton Gatineau-Ottawa

Local and international cuisine
1 bedroom, premium bedding, pillow-top beds, desk
Bar (on property)
Lobby
1 bedroom, premium bedding, pillow-top beds, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
35 rue Laurier, Gatineau, QC, J8X4E9
  • Canadian Museum of History
    ‪2 min walk‬
  • Byward Market Square
    ‪20 min walk‬
  • Parliament Hill
    ‪3 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Traditional Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2312)
The price is €233
for 1 room
includes taxes & fees
2 Aug - 3 Aug
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

Four Points By Sheraton Gatineau-Ottawa

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points By Sheraton Gatineau-Ottawa offers 201 accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points By Sheraton Gatineau-Ottawa. During your stay, you're just a quick walk from Canadian Museum of History. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine while dining at L Ardoise
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and hiking/biking trails
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Canadian Museum of History and 4 minutes on foot from Jacques Cartier Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 11 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 459 square feet (41 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Four Points By Sheraton Gatineau-Ottawa. Parking is available for a fee.

This Gatineau hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
L Ardoise – This restaurant specialises in local and international cuisine and only serves breakfast. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 16 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L Ardoise

Things to do

  • 24-hour gym
  • Hiking/biking trails
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 459 square feet of conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from September 1 2023 to April 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 16 to 22 per person
  • Self-parking fee: CAD 18 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 555122, 2024-09-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa
Four Points Sheraton Hotel Gatineau-Ottawa
Sheraton Gatineau-Ottawa
Four Points Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau Ottawa
Four Points By Sheraton Gatineau-Ottawa Hotel
Four Points By Sheraton Gatineau-Ottawa Gatineau
Four Points By Sheraton Gatineau-Ottawa Hotel Gatineau

Four Points By Sheraton Gatineau-Ottawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1008 reviews
Rating 8 - Good. 285 out of 1008 reviews
Rating 6 - Okay. 120 out of 1008 reviews
Rating 4 - Poor. 42 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jenine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not very clean. Bathroom tub didn’t drain properly so showering with water pooling in the tub. Ceiling dirty. Buzzing in the hallway noisy during the night Hotel dated & needs upgrade & good cleaning
Stayed 2 nights in Apr 2025

4/10 Poor

Jing

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom is in bad condition
Stayed 2 nights in Apr 2025

10/10 Excellent

Joe christian

Stayed 1 night in Apr 2025

8/10 Good

Megan

Very clean. Had an issue with someone charging a meal to our room from the restaurant, which is They handled it quickly and professionally.
Stayed 1 night in Apr 2025

8/10 Good

nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff !! clean lobby and nice room with complimentary toiletries and water bottles coffee in the lobby in the morning .. parking is well priced .. restaurant staff very friendly but took a long time to get food, perhaps a little overwhelmed by large group… no pool .
Stayed 2 nights in Apr 2025

6/10 Okay

Tamara

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received my bill from Expedia and saw it was in USD. This was unexpected because the pricing shown during booking did not clearly indicate the currency was USD. As a user in Canada, I anticipated pricing in CAD. Please ensure the currency is explicitly and clearly stated upfront in the future.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2025

6/10 Okay

Gillian

Stayed 2 nights in Mar 2025

10/10 Excellent

Karine

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

James

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
No parking available when we arrived. Very small, difficult for cars to manoeuvre.
Stayed 1 night in Mar 2025

4/10 Poor

Fallun

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Bad expérience

Someone try to enter our room during the night, Looks like it is supposer to be a communicate room. Really not satisfied!!! we hear talking also, as the room beside us talk really loud… the room was really smaller than 2 years ago. The Window was so dirty… welll I Will not recommanded. The Price really not worth it!!! Without the pool its another really bad point that they closes it!
Stayed 1 night in Mar 2025

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I communicated with the property before checking in and they were quick to respond and very easy to communicate with! They were extremely accommodating and had quick, helpful answers. Our check-in process was smooth upon arrival. We only had one morning dinning experience which was lovely, if you ask for another style of egg during buffet breakfast service they are happy to make it for you. Which was a huge bonus for us, our daughter is quite picky. An overall lovely experience!
Stayed 2 nights in Mar 2025

4/10 Poor

Marie-Aude

Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Ericka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed 2 nights in Mar 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service
So far no pool , and heating is noisy .
Stayed 1 night in Mar 2025

8/10 Good

Dianna

Travelled with group
Liked: Cleanliness, staff & service
Here’s a tip: I think having a portable wheelchair for injured or disabled guests would make it more convenient for both your staff and guests. I had a broken ankle, and even without the wheelchair, your staff very kindly - and humorously! - figured how to wheel me in and out of the property on a baggage cart. I’m very grateful to them for their help and ingenuity.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot

Always a good spot if you have something to do in Gatineau. Nothing much around but hey, sorry, it's Gatineau.
Stayed 2 nights in Feb 2025

10/10 Excellent

STEFANO

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but dark/loud

Perfectly fine, generic hotel. The room was clean and spacious. However, the room was super dark, even with all the lights turned on. And very loud... The heaters were clicking all night and I had to unplug the fridge to be able to sleep.
Stayed 6 nights in Feb 2025

10/10 Excellent

cecille

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Happy employees on staff.
Stayed 1 night in Feb 2025

8/10 Good

Fanny

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Overall a good stay, unfortunately, we had 2 doors to the rooms next to us. We could hear so clearly the discussions in the next rooms, one of them came back from a dance party and talked till 1 am, the other where more like us and needed to wake up around 6 am. So not really good nights of sleep. Staff at the restaurant and cleaning staff really nice. Staff at the reception where a bit less accommodating, we stayed there for an event where we had to stay a a booth, the Dealer's room closed at the same time we needed to get our car out of the parking lot or we would need to pay 18$ more. We ask if they could accommodate us for 1 more hour and the staff only told us it would depends on the person working the parking at that time and they couldn't confirm with us if we would need or not to pay more for the maybe one hour more (depending on the time to undo the kiosk), Except for that, a good place to stay, easy to go to the Conference Center.
Stayed 2 nights in Jan 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Jing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful throughout my stay
Stayed 2 nights in Jan 2025