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Hilton Garden Inn Ottawa Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Ottawa Airport

Relax in the inviting lobby, featuring a cozy seating area with a sofa and cushioned bench, a fireplace, and a large digital screen.
Experience the modern design of this Hilton Garden Inn, featuring a red brick facade and symmetrical windows.
Welcome to our lobby, featuring a high ceiling, comfortable seating area, and a reception desk with a view of the outdoors.
Enjoy a casual dining experience in this well-equipped kitchen with a central island and seating area.
Welcome to the hotel reception, where friendly staff are available to assist with check-in and answer any questions.

Popular amenities

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • South Keys Shopping Centre
    ‪3 min drive‬
  • Carleton University
    ‪8 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

View all photos for King Wheelchair accessible w/ roll in shower

1 bedroom, down duvets, desk, blackout curtains

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Deluxe Room, 2 Queen Beds

1 bedroom, down duvets, desk, blackout curtains

Evolution, Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Fully accessible w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

2 Queen Fully accessible w/ bathtub

9.6 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Suite w/ Living room

1 King Suite w/ Living room | 1 bedroom, down duvets, desk, blackout curtains

1 King Suite w/ Living room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite | 1 bedroom, down duvets, desk, blackout curtains

1 King Boardroom suite

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom | Free toiletries, hair dryer, towels, soap

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Standard w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(102 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Deluxe w/ bathtub

1 King Deluxe w/ bathtub | Living area | 50-inch LCD TV with satellite channels, TV

1 King Deluxe w/ bathtub

9.0 out of 10
Wonderful
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queens Deluxe w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

2 Queens Deluxe w/ bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Fully accessible w/ bathtub

1 bedroom, down duvets, desk, blackout curtains

King Fully accessible w/ bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Deluxe w/ walk in shower

  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub | 1 bedroom, down duvets, desk, blackout curtains

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(74 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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Relax in our spacious lobby, featuring a reception area with a flat-screen TV, comfortable seating, and a dining area with a table and chairs.

Fairfield Inn & Suites by Marriott Ottawa Airport

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.8 out of 5, Exceptional, (2274)
The price is €125
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Fairfield Inn & Suites by Marriott Ottawa Airport

About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Housekeeping is available on request.
Hilton Garden Inn Ottawa Airport offers 325 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Hilton Garden Inn Ottawa Airport's great location gets high marks from our customers. During your stay, you're just a quick walk from EY Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • Just a 5-minute drive from Rideau Canal and 7 minutes from Carleton University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square metres) and includes a conference centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Garden Grille & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from 11 April 2024 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1165 out of 2031 reviews
Rating 8 - Good. 549 out of 2031 reviews
Rating 6 - Okay. 159 out of 2031 reviews
Rating 4 - Poor. 86 out of 2031 reviews
Rating 2 - Terrible. 72 out of 2031 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Trish

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I had bed bugs
Stayed 1 night in Mar 2025

10/10 Excellent

zero

Stayed 2 nights in Mar 2025

10/10 Excellent

DIPAK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room very clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recurring customer

I have to travel to Ottawa for business trips 2 to 3 times a year since the last few years and I've booked a few different places at 1st to try my options and Hilton Garden was by far my favorite stay so I have been booking there since then and will continue to do so. Really spacious rooms, comfy beds, clean place, the staff is always nice, you have access to a pool and spa to relax. I usually bring my own food and there is a nice little setup with a fridge, microwave and coffee maker - but there is a nice restaurant downstairs too which is really ideal. Will book again in the near future !
Stayed 3 nights in Apr 2025

10/10 Excellent

Julie

Stayed 2 nights in Apr 2025

10/10 Excellent

Laura D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dion

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottawa stay

Very clean
Stayed 3 nights in Apr 2025

6/10 Okay

Parvin

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sam, Dearborn Heights

Business traveller
average overall
Stayed 3 nights in Apr 2025

2/10 Terrible

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dharmista

Liked: Cleanliness, staff & service, property conditions & facilities
The first day was terrible as AC / Heat not working. We didn’t sleep well but in the morning we complained it at front desk and they moved us to a different room and that was above our expectations. We enjoyed rest of our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Apr 2025

4/10 Poor

Juan

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Poor service. Not impressed. Not returning
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin J

Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is getting tired. I have been staying there a long time. Rooms need an upgrade.
Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 1 night in Apr 2025

6/10 Okay

April

Travelled with family
Was too warm in the room, but other than that stay was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Noha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay !
Stayed 1 night in Apr 2025