Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Indoor pool
Lobby
Exterior
Fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Parliament Hill
    ‪12 min walk‬
  • Byward Market Square
    ‪18 min walk‬
  • University of Ottawa
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Ottawa Downtown

Hotel with free breakfast, near University of Ottawa
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with queen sofa beds. Tempur-Pedic beds feature down duvets. 50-inch flat-screen televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Homewood Suites by Hilton Ottawa Downtown. During your stay, you're just a quick walk from Library and Archives Canada. You'll find features such as free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Tulip Restaurant & Bar
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 4 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 14 minutes by foot from Canadian War Museum and a 1-minute drive from Parliament Hill
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. The business-friendly Homewood Suites by Hilton Ottawa Downtown also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.
Tulip Restaurant & Bar – This restaurant specialises in local cuisine and only serves dinner.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 740 out of 1130 reviews
Rating 8 - Good. 247 out of 1130 reviews
Rating 6 - Okay. 79 out of 1130 reviews
Rating 4 - Poor. 39 out of 1130 reviews
Rating 2 - Terrible. 25 out of 1130 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sébastien

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent service. Very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, spacious room, quiet in hallways, filling breakfast with original assortment food items, fresh fruits. Salt water pool and gym for my teens. Love Hilton hotels!!!! Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Warm pool. Clean room.
Stayed 1 night in Feb 2025

10/10 Excellent

Oddur

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for a fair price
Stayed 1 night in Mar 2025

8/10 Good

Carolyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Pool was warm, breakfast was good, great friendly service. Nothing but good memories
Stayed 2 nights in Mar 2025

10/10 Excellent

Mathieu, Laval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complain about. Great comfy room and great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Baria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the breakfast. Eggs, potatoes and 2 meats. That’s all I eat but they had all the other things too. Juice, waffle maker, yogurt, pretty sure I saw a couple apples and bananas.
Stayed 4 nights in Jan 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvie-Claude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau séjour tranquille et confo

Tout était parfait! Les employés sont gentils et disponibles. Le déjeuner était très bon. La chambre était propre et confortable. Il n’y a que le divan-lit qui n’était pas confortable. Mais pour 3 nuits, c’était ok. Merci!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tricia, Maskwacis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and the room was very clean and quiet. Loved my stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Moya

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

antoni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Timothy

Stayed 3 nights in Feb 2025

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool, clean rooms, great stay with kids! Only issue is 2 elevators for the building so a long wait if you need to bring luggage down during busy times, like in the morning!
Stayed 2 nights in Feb 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good breakfast options.
Stayed 2 nights in Feb 2025

8/10 Good

Frederick D.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic price and location with huge rooms and horrible breakfast. They ran out of items 1 hour before breakfast closing including eggs.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

A lovely hotel; very friendly staff; perfect location. Would definitely stay again next time we visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fabiano

Stayed 7 nights in Feb 2025

8/10 Good

Delyan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff.
Stayed 2 nights in Feb 2025