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reStays Ottawa

Property class: 4
VIP Access

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Front of property
Executive Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace
City Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace
City Loft | Living area | 55-inch TV with satellite channels, streaming services
Signature Two-Bedroom with Firepit | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
101 Queen St, Ottawa, ON, K1P 5C7
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Place, Rogers Centre Ottawa
    ‪7 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, laptop workspace

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo | Premium bedding, pillow-top beds, in-room safe, laptop workspace

City Condo

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Condo

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Condo

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(18 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillow-top beds, in-room safe, laptop workspace

Junior Suite

9.6 out of 10
Exceptional
(40 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard One Bedroom Suite

9.4 out of 10
Exceptional
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony) | Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite (Signature Large Two Bedroom Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

reStays Ottawa

A fitness centre, a sauna and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Premium satellite televisions are provided. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

ReStays Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a gym and dry cleaning service are available.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Parliament Hill and 5 minutes on foot from Rideau Canal
ReStays Ottawa offers its guests a sauna and a fitness centre. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, a vending machine, and concierge services are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 38 per day)
  • Limited on-site self parking

Food and drink

  • Private picnics

Things to do

  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 38.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1312 out of 1590 reviews
Rating 8 - Good. 169 out of 1590 reviews
Rating 6 - Okay. 62 out of 1590 reviews
Rating 4 - Poor. 15 out of 1590 reviews
Rating 2 - Terrible. 32 out of 1590 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded, it had a separate bedroom . All excellently maintained, clean. We enjoyed our nightcaps in sky lounge with a view of parliament centre block. We also had a few games of pool on the poolroom. This is our second time staying there, we were within walking distance to most everything we wanted to see and do . The staff were very friendly and helpful and had great recommendations!We would definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lennon

Stayed 1 night in Jan 2026

10/10 Excellent

Bozena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

DARLENE

Stayed 1 night in Jan 2026

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kirsten

Stayed 1 night in Jan 2026

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tout était parfait: personnel courtois, localisation et aménagement de la chambre
Stayed 1 night in Jan 2026

6/10 Okay

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities
yes but my initial reservationw as change for an upgrade ( its nice ) but I didnt have the type of room that I requets the first night , I specific ask for th type of room with a tv in the bedroom but the upgrade didnt provide that and when I ask to have the same rtype of room its was full for the first night and need to change room the enxt day for the rest of the stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jan 2026

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very pleasant. Room was super clean and spacious. Amazing to be so close to downtown. Super view of parliament building on 12 th floor which guests could enjoy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location near Parliament and the room setup work well for us. We could have utilized the kitchen better and will plan to do so next time.
Stayed 3 nights in Dec 2025

10/10 Excellent

Donny

Stayed 2 nights in Jan 2026

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful room Clean Great staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Hiie

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet and clean. Helpful and friendly front desk staff. Grateful that the hotel offered a free upgrade to a bigger room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tristan

Stayed 1 night in Jan 2026

10/10 Excellent

joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and new hotel nice neighborhood walking distance from everything
Stayed 1 night in Jan 2026

10/10 Excellent

Moe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always the best
Stayed 1 night in Dec 2025

10/10 Excellent

Bozena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Jennie

Liked: Cleanliness, amenities, property conditions & facilities
With Sonder Rideau closing, I’ve found my new place to stay in Ottawa. Clean rooms, happy staff checking in w me after I settled in. I parked my EV at World Exchange for $10( Sunday PM to Monday AM) w free charging. Close to all the Ottawa things and about a 15 min drive to Carleton U. Gym looked to have all the basics but didn’t have time to get in there. Cute restaurant on the corner w a ton of baked goods and sandwiches.
Stayed 1 night in Jan 2026

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless & chic flat in the center of Ottawa.
Stayed 1 night in Dec 2025

10/10 Excellent

Bozena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Colton

Liked: Cleanliness, amenities, property conditions & facilities
The room was stunning, clean and had everything we needed to cook and snack during our stay. The staff were fantastic and extremely helpful and polite. The location was absolutely perfect and close to everything! We will absolutely be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

YVONNE

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the reception were very friendly. The room and all amenities were excellent. Location was perfect and parking was convenient
Stayed 1 night in Jan 2026