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Sandman Signature Ottawa Airport Hotel

Property class: 3.5
VIP Access

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Photo gallery for Sandman Signature Ottawa Airport Hotel

Exterior
Lobby
Lobby
Standard Room, 1 King Bed, Accessible | Premium bedding, pillow-top beds, minibar, in-room safe
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
250 West Hunt Club Road, Ottawa, ON, K2E 0B7
  • Place, Rideau Canal
    ‪10 min walk‬
  • Place, Nepean Sportsplex
    ‪6 min drive‬
  • Place, Algonquin College
    ‪11 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(137 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(47 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Sofa Bed

Standard Room, 2 Queen Beds, Sofa Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Sofa Bed

8.8 out of 10
Excellent
(29 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

7.4 out of 10
Good
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Suite, 1 King Bed, Kitchen

8.4 out of 10
Very good
(12 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Grand Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, pillow-top beds, minibar, in-room safe

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(31 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Homewood Suites By Hilton Ottawa Airport
Gloucester
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 1,049 reviews
The price is €111
includes taxes & fees
19 May - 20 May
Homewood Suites By Hilton Ottawa Airport

About this property

Sandman Signature Ottawa Airport Hotel

An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Sandman Signature Ottawa Airport Hotel offers 201 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the shopping around Sandman Signature Ottawa Airport Hotel. During your stay, you'll be within walking distance of Rideau Canal. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 1-minute drive from Rideau Canal and 8 minutes from Carleton University
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Signature Ottawa Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 3.5-star Ottawa hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 4:00 AM to noon.
Chop Steakhouse & Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 4:00 AM to noon for a fee: CAD 9.04 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chop Steakhouse & Bar

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s laundry service will not be available on weekends
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately CAD 9.04 per person
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sandman Signature Ottawa Airport Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Signature Ottawa Airport
Hotel Sandman Signature Ottawa Airport Hotel Ottawa
Ottawa Sandman Signature Ottawa Airport Hotel Hotel
Hotel Sandman Signature Ottawa Airport Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Hotel
Sandman Signature
Sandman Signature Ottawa
Sandman Signature Ottawa
Sandman Signature Ottawa Airport Hotel Hotel
Sandman Signature Ottawa Airport Hotel Ottawa
Sandman Signature Ottawa Airport Hotel Hotel Ottawa

Sandman Signature Ottawa Airport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1454 out of 2290 reviews
Rating 8 - Good. 538 out of 2290 reviews
Rating 6 - Okay. 173 out of 2290 reviews
Rating 4 - Poor. 67 out of 2290 reviews
Rating 2 - Terrible. 58 out of 2290 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

sahar

Stayed 5 nights in Jan 2026

4/10 Poor

Leslie

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our room was not ready - we arrived at 7pm and had to wait in the lobby until 730pm No compensation was provided to make up For this Also our room was not cleaned once or even up to standards upon check in
Stayed 2 nights in Jan 2026

10/10 Excellent

Cindy

I loved the interesting decor, the
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Danny

Stayed 2 nights in Jan 2026

6/10 Okay

Josee

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
I made a reservation due to a snow storm. I needed to be at a meeting in Ottawa early Monday morning. My daughter & I arrived around 3pm, it was a blizzard and -27 outside. The front doors were locked with a sign saying work was being done in the floor. We stood outside while someone was in the lobby shampooing the carpet. It was cold, and he walked over like we were inconveniencing him. A lady stood on the opposite side of the front desk watching us, the maintenance person stood near the door watching us and nobody at the front desk. What felt like five minutes, finally the maintenance person went behind the desk to get someone from customer service to check us in. Nobody said hello, welcome, nothing. We went down to the pool and housekeeping was all over our floor with laundry carts, bags of dirty laundry. Housekeepers were sitting in the hallway, on the ground on their cellphones, chit chatting to each other. I’ve never seen anything like it. Very unprofessional. It was 7:50pm, we could still hear housekeeping on our floor passing the vacuum from across the hall. The noise was unreal. Could hear people talking in the hallway, doors slamming, I could hear the shower running in room next to us. Maybe because I had a small child, trying to get ready for bed but this was something I had never experienced in a hotel. The pool water was very cloudy and cold. The hot tub looked a lot better.
Stayed 1 night in Jan 2026

10/10 Excellent

J Peter

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

4/10 Poor

Courtney

Liked: Cleanliness
Disliked: Amenities
Hotel was not great. Lots of amenities missing in room.
Stayed 1 night in Jan 2026

10/10 Excellent

Yuen

Stayed 1 night in Jan 2026

8/10 Good

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, quick & easy check in, clean & comfortable rooms, plenty of free parking on site
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Never stayed at a Sandman before and very surprised at what a hotel it is
Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Room was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Everything fantastic would highly recommend and we will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Interesting decor.
Stayed 1 night in Jan 2026

10/10 Excellent

heather

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff and the suite was clean and well equipped
Stayed 1 night in Jan 2026

8/10 Good

Wanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Jean Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

2/10 Terrible

Melissa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room smelled awful-so bad actually, I called the front desk for air freshener. It smelled like a mixture of smoke and stale air. It was disgusting. Before the air freshener even made it to the room, I went to the bathroom and was greeted by a scurrying silverfish (of which I have a picture). We were moved rooms but it was still very disappointing.
Stayed 1 night in Jan 2026

10/10 Excellent

Kai-Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities
Great stay. Clean room, professional staff. Great location to amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine-Ann

Stayed 1 night in Jan 2026

10/10 Excellent

laurie

Stayed 1 night in Jan 2026