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Arlo, BW Signature Collection

2.0 star property

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Photo gallery for Arlo, BW Signature Collection

Signature Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed) | 1 bedroom, hypo-allergenic bedding, individually decorated
1 bedroom, hypo-allergenic bedding, individually decorated
Exterior
Lobby
Standard Studio, 1 King Bed, Non Smoking, Balcony (Full Kitchen) | 1 bedroom, hypo-allergenic bedding, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
88 Albert Street, Ottawa, ON, K1P 5E9
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, National Arts Centre
    ‪2 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Signature Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

Standard Studio, 1 King Bed, Non Smoking, Balcony (Full Kitchen) | 1 bedroom, hypo-allergenic bedding, individually decorated

Standard Studio, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About this property

Arlo, BW Signature Collection

A 24-hour fitness centre, concierge services and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a corner/local shop are on-site. Housekeeping is available on request.
Arlo, BW Signature Collection offers 152 air-conditioned accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Ottawa hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Arlo, BW Signature Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a 24-hour gym and concierge services are available.
  • Free WiFi
  • Amenities include locker space, convenience store and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Rideau Canal and 5 minutes on foot from Parliament Hill
  • Dogs welcome for a fee (restrictions apply)
Arlo, BW Signature Collection offers its guests a 24-hour fitness centre, gift shops/newsstands, and concierge services. WiFi is free in public spaces. Arlo, BW Signature Collection also features laundry facilities, a corner/local shop, and a lift.

This Ottawa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour gym
  • Foosball table

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift (91 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay), plus a CAD 170 deposit
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 170
  • Pet fee: CAD 45.2 per accommodation, per day (maximum CAD316.4 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Arlo, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 768 out of 1186 reviews
Rating 8 - Good. 270 out of 1186 reviews
Rating 6 - Okay. 83 out of 1186 reviews
Rating 4 - Poor. 24 out of 1186 reviews
Rating 2 - Terrible. 41 out of 1186 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Frederick

Disliked: Cleanliness, amenities, property conditions & facilities
They kicked me out of my room midstay
Stayed 12 nights in Nov 2025

2/10 Terrible

Steven, Plymouth

Sounder went Bankrupt and my reservation was cancelled
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Paul

Why am I even receiving this feedback request. My stay was canceled and no email was even sent out. The hotel was closed when I arrived. Support numbers said that I couldn't even leave a message. And now I have to go figure out how to get a refund.
Stayed 4 nights in Nov 2025

2/10 Terrible

Alistair, Toronto

Liked: Cleanliness, property conditions & facilities
Company went out of business while we were staying there. Had to vacate with a few hours notice. Very nice staff, they deserved better.
Stayed 6 nights in Nov 2025

2/10 Terrible

Trevor, Collingwood

Stayed 4 nights in Nov 2025

2/10 Terrible

Sean

Stayed 1 night in Nov 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Having extra amenities already prepared, furnished ustensil and also very clean the room
Stayed 2 nights in Nov 2025

8/10 Good

Wendy

Room was ok. One elevator was down while there causing some delays. I didnt realize there was no onsite parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The ease of checkin / checkout made it simple and quick
Stayed 2 nights in Nov 2025

8/10 Good

Shelley

Liked: Cleanliness
Friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Svetlana

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was perfect for our family of four. It is centrally located and has everything we need to feel right at home. It is our new favourite place to stay in Ottawa!
Stayed 1 night in Oct 2025

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
We registered and the room we had reserved was not available so we ended up being given a second room as we required a second bed due to a medical condition They accommodated us while not ideal they dealt with the situation.
Stayed 4 nights in Oct 2025

8/10 Good

Florence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, nice, and accessible. The only issue was that the pictures online did not match the room and was not clear in showing what the individual room distinctions are.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in was perfect for a short stay. The location was relatively central to everything we wanted to visit. I would stay here again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Easy set up to check in. Plenty of space in the kitchen.
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Business traveller
Disliked: Amenities, property conditions & facilities
the unit was overall clean, but the check in process with codes and apps and there is a front desk, is really stupid. just check people in, you have staff. the staff were embarrassed that we are bombarded with links and codes when they just end up helping anyway. the room was clean but the shower was low quality and low pressure. not what you'd expect with the marriot name attached
Stayed 2 nights in Oct 2025

10/10 Excellent

Leisa

Liked: Cleanliness, property conditions & facilities
Very central and convenient. Would stay again. Everything you need in the room. Great for laundry too. This is my second stay here and I was very happy with it. Staff are lovely.
Stayed 11 nights in Oct 2025

4/10 Poor

Ning

Business traveller
Disliked: Room comfort

Noisy and Small Room

My stay here was disappointing. The room assigned was in poor condition, and noise from the outdoor ventilation system continued throughout the night. I was unable to reach anyone from the property to resolve the issue, and the air conditioning controller was also missing. Overall, the experience did not meet expectations.
The window view..
Stayed 1 night in Oct 2025

10/10 Excellent

Paula-Jean Suzanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had the pleasure of interacting with your staff “AJ”. He was so helpful with the checking in process and following up to ask how my day went. A simple gestures, but so welcoming and warm in a city that can be very cold.
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom in our rooms was a bit small and tight and bathtub needed upgrade, though the unit was compact it had everything we needed and was in a great location close to the parliament buildings.
Stayed 3 nights in Oct 2025

10/10 Excellent

William, Winnipeg

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff on the reception desk were very friendly. The room had a small kitchen area which we found useful just to have a light breakfast there before going out for the day. There was a quiet room near the lobby we could use if wanted and we sat there while waiting for our Uber to take us to the airport. We would stay there again if ever we were back in Ottawa.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hadeel, Grande Prairie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025