See all properties

The Metcalfe Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Metcalfe Hotel

Lobby lounge
Lobby
Meeting facility
Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • National Arts Centre
    ‪3 min walk‬
  • Rideau Centre
    ‪7 min walk‬
  • Parliament Hill
    ‪8 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

  • 79 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Bedrooms

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Bedrooms

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Atrium)

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Lord Elgin Hotel

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2416)
The price is €158
for 1 room
includes taxes & fees
31 Jul - 1 Aug
Lord Elgin Hotel

About this property

The Metcalfe Hotel

Hotel with a restaurant, a quick walk to National Arts Centre
A restaurant, valet parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a library are on-site.
The Metcalfe Hotel offers 108 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Metcalfe Hotel. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute walk from Confederation Park and 5 minutes on foot from National Arts Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. There are 6 meeting rooms available. A library, multilingual staff, and tour/ticket assistance are also featured at The Metcalfe Hotel. Parking is available for a fee. A complete renovation of The Metcalfe Hotel was completed in July 2022.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 1:00 PM.
Cocotte – On-site bistro.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • Free cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 853 out of 1130 reviews
Rating 8 - Good. 198 out of 1130 reviews
Rating 6 - Okay. 42 out of 1130 reviews
Rating 4 - Poor. 22 out of 1130 reviews
Rating 2 - Terrible. 15 out of 1130 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yves, Boucherville

Stayed 1 night in Apr 2025

10/10 Excellent

Nestor M.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, nice room and hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It was my first time staying here and it will now be my choice every time I visit Ottawa. I am actually already booed to stay here again at the end of May. The staff is pronominal, friendly and helpful. They accommodated my needs and it is just an overall really beautiful hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Charles, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance was good really enjoyed the service and staff was accommodating
Stayed 1 night in Apr 2025

10/10 Excellent

Rosalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property worth the price.10/10 would recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy

Stayed 3 nights in Mar 2025

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor throughout the hotel was very nice. Clean, spacious and comfortable rooms. Updated bathrooms very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cahal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times over the years and is always my go to place anytime I'm in Ottawa....
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2025

10/10 Excellent

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were nice and comfortable, rooms
Stayed 1 night in Mar 2025

8/10 Good

Luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having to pay $10 for mediocre WiFi was off-putting. Bathroom was definitely not a 4 star hotel bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Hammond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

matthew

Stayed 1 night in Feb 2025

6/10 Okay

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleepless night

6th floor, street side. Homeless people on the streets, so much noise all night long. Hard time sleeping, even with ear plugs. The bed was comfortable but the shower was horrible, no water pressure at all. Wouldn't go back.
Stayed 1 night in Mar 2025

10/10 Excellent

Collin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with a big lobby and lounge area.
Stayed 1 night in Mar 2025

10/10 Excellent

Felipe, VERO BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location is great and the restaurant is amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristine

Travelled with partner
Liked: Amenities
loved our stay here. Would definitely come again. The restaurant is awesome too and its great they have everything from light breakfast to nice dinner.
Stayed 1 night in Mar 2025

10/10 Excellent

Marin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025