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Villa Fátima By Umbral

2.0 star property

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Photo gallery for Villa Fátima By Umbral

Front of property
A historic building with a tall clock tower, a covered entrance, and a statue in front.
Breakfast meal
A hotel lobby with a red carpet, a red armchair, a beige sofa, and a glass coffee table. There are framed pictures on the wall and a lamp on a side table.
A hotel room with two beds, a desk, a chair, and a TV.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
62 Rua Francisco Marto, Ourem, 2495-424
  • Place, Sanctuary of Our Lady of Fatima
    ‪3 min walk‬
  • Place, Fatima Basilica
    ‪3 min walk‬
  • Place, Chapel of the Apparitions
    ‪7 min walk‬

Room options

View all photos for Double Room

Double Room | Free WiFi

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Free WiFi

Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a TV.

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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Classic Double Room | Free WiFi, bed sheets
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  • Parking included
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3.8 out of 5, Good, 57 reviews
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includes taxes & fees
6 Aug - 7 Aug
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About this property

Villa Fátima By Umbral

This hotel features free Wi-Fi in public areas. Housekeeping is available on request.
Villa Fátima By Umbral offers 36 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.
During your stay at Villa Fátima By Umbral , you're just a quick walk from Sanctuary of Our Lady of Fatima. Features include free WiFi in public areas.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a lift
  • Within a 10-minute walk of Sanctuary of Our Lady of Fatima and Church of the Most Holy Trinity
Villa Fátima By Umbral offers its guests a lift. WiFi is free in public spaces.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: EUR 20.00 for check-in between midnight and 9:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 20.00 for check-in between midnight and 9:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7034
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Villa Fátima By Umbral Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 6 out of 41 reviews

8.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Prakash

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.and staff was good.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ,small but cozy, easy check in and out! Location is safe ,walking distance to the Fatima Shrine and bus station!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Agustin Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very respectful & found what we needed. Close to restaurant, close to Fatima shrine or sanctuary, 30 minutes walk to the house of Sister Lucia, Jacinta & Francisco.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Agustin Jr

Liked: Amenities
Never used the spa.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Alfredo

Liked: Cleanliness
Disliked: Staff & service
It’s only the janitorial staff that were truly nice and respectful, which was in stark contrast to the staff I interacted with regarding the bed bugs I discovered in my pillow. The two staff members, particularly the lady, were unprofessional. When I requested to speak with her about a concern, she simply pointed to a contact information sheet and seemed dismissive of my presence. The establishment is clean and well-maintained, except for the bed bugs that I found on my pillow.
Stayed 8 nights in Mar 2026
Verified review

6/10 Okay

Lynn

Disliked: Staff & service
Needs maintenance and too noise
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and the room was fine for the price, but customer service is AWFUL! Never saw anyone working the desk the entire time. Checkin was a NIGHTMARE! Locked out of the hotel. Couldn't get a hild of anyone. Had to download and istall Whatsapp to even get in the door. Took a hood half hour just to get in the building and get to our room....after a looooong day of travel. Not cool!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Nestor

Liked: Cleanliness
Front desk is non-existent. Only saw the front desk lady on Saturday (considering we stayed in the hotel for 5 days). It's hard to communicate (no one answers the phone nor call back) if you need something or have a problem with your stay. Towels are old and needs to be retired (lot of holes). There's a small (8.5" x 11") sign in the front desk counter directing customer to call 2 other hotels if you need assistance. Elevator (lift) ride is scary. Other than these challenges, the hotel is okay.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

ENG MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A televisão deixou de funcionar à noite pelas 19h (sem sinal) pelo que queriamos dormir, mas o vizinho do quarto do lado fez barulho alto até às 1h da manhã. Tirando isso foi uma tarde e manhã sossegada a ouvir o santuário de fátima. Quarto impecável.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities
Habitación limpia y ventilada.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Edelweiss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A internet não é boa
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para viaje en familia, grupo o solitario. Instalaciones adecuadas y acondicionadas para personas con movilidad reducida. Un acierto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto. Ideal para viaje en familia o solitario.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y confortable. Elección acertada para viaje con familia. Destaca acceso a personas con movilidad reducida.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy cómodo y agradable. Limpieza y orden. Silencioso y accesible para personas con movilidad reducida. Cerca al Santuario. Un acierto. 100% recomendable.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Tamara

Liked: Cleanliness
Disliked: Staff & service, amenities
No lo recomiendo, nunca hay staff en el front desk, si necesitas algo tienes q mandar un whatsapp y con suerte te responden. Tuvimos que esperar para que nos abrieran las puertas del lobby al llegar y nunca nos contestaron el whatsapp de como era el check out. El desayuno que supuestamente dan, no lo dan. Si necesitas papel higienico tienes que esperar a la housekeeping cuando pasa para pedirle. La ubicacion muy buena.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Maria dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cerca del Santuario todo correcto no tienen recepción 24 h por lo que tendrás que llamar a un teléfono al llegar. No tienen cafetería o restaurante pero hay muchos en la misma calle
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Leandro

Disliked: Staff & service
Não haviam funcionários e a limpeza do banheiro não gostei . Mas o quarto era grande ok
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Adam

Liked: Cleanliness
Disliked: Staff & service
O quarto estava limpo, mas os corredores não. As comodidades são boas, mas não há funcionários, é self checkin e checkout e isso complicou um pouco. Respondem rapidamente no whatsapp, porem é importante deixar isso claro no anuncio na plataforma.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

THAYSE

Liked: Cleanliness, staff & service, amenities
confortável, limpo, ótima localização.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Darbis Abelardo

Liked: Cleanliness, staff & service, amenities
Excelente lugar muy céntrico de Fátima y limpio.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dheyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa. Precisei de ajuda, e o suporte foi rápido e atencioso por telefone.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Scheila

Liked: Cleanliness, staff & service, amenities
Muito limpo
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Amanda

Stayed 1 night in Apr 2026