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Mercure Paignton Hotel

4.0 star property

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Photo gallery for Mercure Paignton Hotel

Terrace/patio
Restaurant
Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace
Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6BQ
  • Paignton Beach
    ‪1 min walk‬
  • Paignton Zoo
    ‪3 min drive‬
  • Princess Theatre
    ‪6 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Restricted View)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (Restricted View)

9.4 out of 10
Exceptional
(21 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege, Room, 1 Double Bed, Accessible, Bay View

Privilege, Room, 1 Double Bed, Accessible, Bay View | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed, Accessible, Bay View

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View | Minibar, in-room safe, desk, laptop workspace

Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ibis Styles Paignton

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (124)
The price is €130
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Ibis Styles Paignton

About this property

Mercure Paignton Hotel

Eco-certified hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a 24-hour front desk. Housekeeping is available on request.
Mercure Paignton Hotel offers 161 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Paignton Hotel. During your stay, you're just a quick walk from Paignton Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Paignton Beach and a 3-minute drive from Paignton Zoo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and coffee/tea in common area are also featured at the eco-certified Mercure Paignton Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Paignton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Mercure Paignton Hotel has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (69 centimetre high)
  • High-pile carpet in room
  • Lift (89 centimetre wide door)
  • Raised toilet seat (48 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 for adults and from GBP 12.00 for children
  • Covered self-parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number GB426800213
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Mercure Paignton Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 321 reviews
Rating 8 - Good. 91 out of 321 reviews
Rating 6 - Okay. 29 out of 321 reviews
Rating 4 - Poor. 13 out of 321 reviews
Rating 2 - Terrible. 9 out of 321 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

chris

Travelled with partner
Liked: Cleanliness
Nice modern hotel.Breakfast was just ok.Not the normal expectations we normally expect from a Mercure Hotel.Left room after breakfast.Got back around 3pm and the room was still not made.However reported it and was made at around 3.30pm.Not the normal service we expect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and lovely staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

It was okay - cleanliness in the bathroom showed footprints all over the floor - did not affect my break was not good to see. Did not approve the parking fee which I was not aware prior to attending - seems a bit steep due to the price of th hotelm
Stayed 1 night in Mar 2025

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
£15 to park was a bit excessive I don’t believe you should have to pay to park if your staying in any hotel
Stayed 1 night in Apr 2025

8/10 Good

Melanie

Stayed 1 night in Mar 2025

10/10 Excellent

Annabelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean hotel and rooms. Staff were very helpful and accommodating.
Stayed 3 nights in Mar 2025

10/10 Excellent

Beo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel right on seafront staff were brilliant couldn't do enough for us
Stayed 3 nights in Mar 2025

10/10 Excellent

Gemma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel choice!

Excellent choice, location and service!
Stayed 1 night in Mar 2025

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mickala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythink was beautiful room we book was lovely so cosy and beautiful view of the sea only down fall was they had the people cleaning the patio area out side and was woken at 430 they started and didnt finish till 930 but was told it only gets cleaned once in a while so if that didnt happen would of been amazing
Stayed 2 nights in Mar 2025

6/10 Okay

john

Travelled with family
I would have liked to have had prior knowledge of £15 a night parking charge as this was for a insecure parking area and the disabled parking bays were hampered by pillers.
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Liked: Cleanliness, room comfort
Hotel was listed as dog friendly. My mistake but wasn’t expecting £15 per night (I’ve stayed elsewhere for less). My dog wasn’t allowed to stay in the room on his own apparently. That made breakfast interesting. Car parking was listed as available but my mistake again I wasn’t expecting £15 per night (I subsequently realised, after I had paid, there was plenty of free street parking but also parking on the promenade was only £11.60 for 24 hrs) but instead everyone squeezed their cars into ridiculously small car parking spaces under the hotel with lots of concrete posts to dodge and other cars wedged in against each other. Both probably my mistake as this was a last minute trip but nevertheless…. It must earn a small fortune for the hotel chain. The two items were £60 for my 2 nights. When I received the hotel.com ‘you have checked in’ email and giving me an option of views I ticked their “unexpected fees”. Within an hour I had the hotel calling me - they offered a refund of £15 on car parking but asked me to change my rating. I didn’t like this! I don’t know if they posted a refund. So - the small stuff - fridge didn’t work in the room, the shower pressure was average at best, room had no view (see the photo) and the tomatoes in the English breakfast looked like they were scared of the grill ! Good stuff - the breakfast staff were nice and food came quickly, maybe too quickly for the tomatoes!! Hotel is ok. Thank god the sun was out!!
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel lovely location breakfast really good parking a bit on the expensive side and we went half board was disappointed with Sunday lunch but was sorted out with the management but would stay again
Stayed 3 nights in Feb 2025

8/10 Good

Jim

Liked: Property conditions & facilities

Wouldn’t stay again if I was driving.

The hotel is really nice. Very clean and modern. Overall is was good value for money. Check in was slow because the room wasn’t ready at 3.15pm. The hotel staff seemed more interested in getting the £15 for parking from its customers than anything else, which I thought was expense given that you’re not guaranteed a parking spot in the very small parking area. You can park in the Ibis next door but that only holds around 25 cars.
Stayed 1 night in Mar 2025

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

lovelly new hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Travelled with partner
Very clean staff very helpful beds comfortable down full parking £15 per night food very good
Stayed 2 nights in Feb 2025

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Nice hotel, poor service

*Fridge not chilling, flashing light when door opened - when I called reception I was told 'Oh, there is nothing I can do about that and maintenance have gone home now' (no apology given) *Bedroom cold and no warm air coming from air con (I didn't call reception due to knowing maintenance were not available) *Missing top to built-in shampoo in shower (see pic below) so couldn't be used *Housekeeping knocking but then immediately entering our room, as my wife came out the shower. My wife was mortified. Housekeeping had not been made aware that we had pre-booked (and paid for) a late check out *Key card not working in lift on Saturday, had to queue at reception for 15mins. No apology given. 2nd card didn't work either, no apology given again. Receptionist just said 'the keycards have been playing up all day' *Labelling/signage poor at breakfast, ie condiments and juice on bar but no signage to tell anyone, milk urns not labelled *On the positive side, our bed was comfortable, the breakfast quality excellent and the room was very clean (as was the whole hotel)
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel so you expect it to be in peak condition which it was. Room very comfortable. Nice evening meal. Staff very good both at check in and in restaurant.
Stayed 1 night in Feb 2025