Paihia Pacific Resort Hotel

3.5 star property

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Photo gallery for Paihia Pacific Resort Hotel

Outdoor pool, pool loungers
Lobby sitting area
Bar (on property)
Superior Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
27 Kings Road, Paihia, 200
  • Paihia Beach
    ‪3 min walk‬
  • Paihia Wharf
    ‪11 min walk‬
  • Waitangi Treaty Grounds
    ‪5 min drive‬
  • Kerikeri (KKE-Bay of Islands)
    ‪24 min drive‬

Room options

Premier Room

8.6 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Room

7.0 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Paihia Pacific Resort Hotel

Eco-certified hotel with fitness centre and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Paihia Pacific Resort Hotel offers 35 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Paihia Pacific Resort Hotel. During your stay, you're just a quick walk from Bay of Islands. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Just a 4-minute walk from Bay of Islands and 3 minutes on foot from Paihia Beach
Paihia Pacific Resort Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. There's an onsite business centre.

WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Paihia Pacific Resort Hotel. Free self parking is available.

This 3.5-star Paihia hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10 AM.
Paihia Pacific Resort Hotel has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: NZD 15 for adults and NZD 12 for children
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Paihia Pacific
Paihia Pacific Resort Hotel
Paihia Pacific Hotel Paihia
Paihia Pacific Resort Hotel Bay Of Islands
Pacific Resort Hotel
Paihia Pacific Hotel Paihia
Paihia Pacific Resort Hotel Hotel
Paihia Pacific Resort Hotel Paihia
Paihia Pacific Resort Hotel Hotel Paihia

Paihia Pacific Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 191 out of 550 reviews
Rating 8 - Good. 237 out of 550 reviews
Rating 6 - Okay. 87 out of 550 reviews
Rating 4 - Poor. 29 out of 550 reviews
Rating 2 - Terrible. 6 out of 550 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not the best for solo traveller.

Don't expect the room to look like the picture. My room had a massive wet patch on the floor and it was in a separate building away from the main hotel, which felt really dodgy when you are travelling by yourself. The bed was hard as nails.
Stayed 1 night in Apr 2025

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location “Richie” who checked us in was informative, helpful and went out of his way to help us. Thankyou
Stayed 1 night in Apr 2025

10/10 Excellent

Deanie, Cowichan Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager was so kind and friendly and helpful. The pool was small- but looked so amazing; with rocks around the side; but far too cold and rainy to go in. One minute walk to the beach and shops right around the corner: perfect location, but on a quiet street.
Stayed 2 nights in Apr 2025

6/10 Okay

Anna

Travelled with partner
Disliked: Amenities
Great location to walk to the Paihia Wharf and not far from food!
Stayed 3 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good place.
Stayed 5 nights in Mar 2025

8/10 Good

ARLENE

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

6/10 Okay

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities

Ok But it is getting old and needs a make-over

Stayed 1 night in Mar 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Room felt a little bit outdated but was clean and tidy but had great shower pressure. I did like how the room window could open right up to get fresh air and was super close to shops and main attractions. T
Stayed 1 night in Mar 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing, the staff were so friendly helped us with our questions about the area. Perfect hotel to walk everywhere. Nice and quiet the bed was really comfy.
Stayed 3 nights in Mar 2025

4/10 Poor

Mary, Overland Park

Shabby. Bird poop everywhere in car park.
Stayed 1 night in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
first class
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with an excellent pool highly recommended
Stayed 3 nights in Mar 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated, easily walkable into town. Small pool area, only 4 sun loungers, all occupied when we visited.
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025

6/10 Okay

David

Travelled with partner, Travelled with group
Liked: Cleanliness
The hotel is older and could use a few upgrades, but is very clean and in a quiet section of town. About a 10 minute walk to "downtown." Staff was attentive and friendly. The "Continental breakfast" was disappointing and not worth the extra cost and didn't seem to be used by the patrons. Having said all that it was good value for the money.
Stayed 3 nights in Feb 2025

10/10 Excellent

Monaliza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place in Paihia

The receptionist was super friendly and the rooms were clean & bed was super comfortable. Definitely would stay here again
Stayed 1 night in Feb 2025

6/10 Okay

Wasan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The place needs a maintenance, the shower old and there are few cracks. The water leaks outside. The bed old and squeaky. The place is good for the price but the photos weren’t realistic.
Stayed 2 nights in Feb 2025

2/10 Terrible

Harinder

Disliked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Feb 2025

6/10 Okay

Diane

Disliked: Amenities, property conditions & facilities
Old and decrepit. Needs a thorough steam clean everywhere. Carpet needs to be replaced. Hair dryer not great. Lamp tilted. Tub has stains in it.
Stayed 2 nights in Jan 2025

6/10 Okay

Stuart

Liked: Cleanliness, room comfort
Disliked: Staff & service

Look elsewhere

Front desk was never staffed. No ice. Bare bones room ( we were put in an annex)
Stayed 3 nights in Jan 2025

8/10 Good

Adriana

Disliked: Amenities
In general was fine
Stayed 2 nights in Jan 2025

8/10 Good

Desiree

Travelled with family
Liked: Cleanliness
A good location, a bit tired, but was clean.
Stayed 4 nights in Jan 2025

6/10 Okay

Faye

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Joanna

Liked: Cleanliness, staff & service
Very kind staff, greeted with a bottle of wine. Room very clean with good service. Property is very tired and outside needs repair.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ataullah

Stayed 1 night in Jan 2025