Private host

HOTEL MAYA PALENQUE

3.0 star property

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Photo gallery for HOTEL MAYA PALENQUE

BBQ/picnic Area
Comfort Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Restaurant
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
La Cañada, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪8 min walk‬
  • Place, Museo Del Textil
    ‪18 min walk‬
  • Place, Palenque Archaeological Zone
    ‪20 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪11 min drive‬

Room options

Comfort Double Room

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

HOTEL MAYA PALENQUE

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, spa services and conference space. Change of towels is available on request
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at HOTEL MAYA PALENQUE, you're just a quick walk from El Panchán. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from Palenque National Park and 6 minutes from Misol-Ha Waterfalls
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square metres) and includes a conference centre. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at the business-friendly HOTEL MAYA PALENQUE. Self parking is free.

This 3-star Palenque hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Chan Bahlum – On-site family restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre (900 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 22 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (89 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL MAYA PALENQUE

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
HOTEL MAYA PALENQUE offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

HOTEL MAYA PALENQUE Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 261 reviews
Rating 8 - Good. 75 out of 261 reviews
Rating 6 - Okay. 16 out of 261 reviews
Rating 4 - Poor. 6 out of 261 reviews
Rating 2 - Terrible. 1 out of 261 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Would stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

fawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, good location, very nice pool, food is decent and reasonably priced.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alejandro Torres

Liked: Cleanliness, property conditions & facilities
Close to all local attractions.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to walk to downtown and restaurants. A bit noisy in the am . Traffic noice early in the morning . The restaurant is excellent, food delicious and so reasonable . Staff are very helpful and friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
nice clean room exelent location ado bus station across the street
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stiff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Well located to walk to restaurants. Parking. Breakfast is good ($). Nice pool area. Only negative point is there is almost no hot water for the shower.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Magdalena G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far,so good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dioscórides

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Roque

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room and hotel is nice but the beds too small and uncomfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and pool. A little noisy from traffic.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean, close to other places
Verified

10/10 Excellent

Espi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
walking distance (15-20 minutes) to the plaza & Cathedral. Lots of shops & restaurants along the way
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Lenzy

Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Pest control could be improved. Tiny roaches in room.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

fernando m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exselente
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
everything good no complane
Stayed 1 night in Oct 2025
Verified

8/10 Good

Felipe

Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024