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Ballarò Hotel

1.0 star property

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Photo gallery for Ballarò Hotel

Exclusive Quadruple Room | In-room dining
Front of property
Deluxe Quadruple Room | Down duvets, minibar, in-room safe, individually decorated
Front of property
Down duvets, minibar, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Via Maqueda 26, Palermo, PA, 90134
  • Place, Ballaro Market
    ‪1 min walk‬
  • Place, Via Maqueda
    ‪1 min walk‬
  • Place, Via Roma
    ‪2 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

View all photos for Single Room

Single Room | Down duvets, minibar, in-room safe, individually decorated

Single Room

9.0 out of 10
Wonderful
(9 reviews)
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera matrimoniale con bagno esterno ad uso esclusivo

Camera matrimoniale con bagno esterno ad uso esclusivo | Down duvets, minibar, in-room safe, individually decorated

Camera matrimoniale con bagno esterno ad uso esclusivo

8.4 out of 10
Very good
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Down duvets, minibar, in-room safe, individually decorated

Family Quadruple Room

7.4 out of 10
Good
(9 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Exclusive Quadruple Room

Exclusive Quadruple Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Exclusive Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Double Room

Down duvets, minibar, in-room safe, individually decorated

Comfort Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Down duvets, minibar, in-room safe, individually decorated

Classic Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ballarò Hotel

Pet-friendly hotel connected to a railway/underground station in Palermo with free breakfast
Free breakfast, free Wi-Fi in public areas and a vending machine are available at this hotel.
Ballarò Hotel offers 15 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hairdryers can be requested.

The free breakfast at Ballarò Hotel gets good marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Via Maqueda. You'll find features such as free WiFi in public areas and airport pick-up service (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Palermo Cathedral and Teatro Massimo
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Palermo hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per room
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Ballarò Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A1VAQXDDWU
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ballarò Hotel Hotel
Ballarò Hotel Palermo
Ballarò Hotel Hotel Palermo

Ballarò Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 175 out of 425 reviews
Rating 8 - Good. 145 out of 425 reviews
Rating 6 - Okay. 55 out of 425 reviews
Rating 4 - Poor. 23 out of 425 reviews
Rating 2 - Terrible. 27 out of 425 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Stacey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Hotel very clean.
Stayed 2 nights in Oct 2025

4/10 Poor

STEPHEN, COURTENAY

Travelled with partner
Liked: Cleanliness, staff & service
Online description didn’t focus on it being a 700 year old building with lots of stairs to climb for older guests. Minimal room but welcoming staff. Palermo is a “gritty” City!
Stayed 1 night in Oct 2025

8/10 Good

GERALDINE, New Westminster BC

Stayed 4 nights in Sep 2025

6/10 Okay

Ronald j

You have to carry any luggage up 2 or 3 floors no assistance..
Stayed 1 night in Sep 2025

6/10 Okay

Karol

Disliked: Property conditions & facilities

Poor value and terrible access

It was very difficult to get inside when we arrived - nobody answered the bell when we rang and we only got in when a resident came along. When we did get inside we were dismayed by the state of the courtyard as it was very hard to pull our luggage over the extremely uneven surface; and then what made it worse was the steps up to reception!! This was not mentioned in the listing. Whilst the room was OK it lacked a lot of things you’d expect in any basic hotel. The air conditioning did not function properly in our room. The only saving grace was that we were quite near the station and were able to walk up Via Maqueda to find somewhere for dinner. Overall a poor experience for the high price we paid for the room!
Stayed 1 night in Sep 2025

6/10 Okay

Brandon

Stayed 5 nights in Sep 2025

10/10 Excellent

Anushka

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent central location, walking distance to most attractions. Spacious and very clean room. Excellent , very helpful staff.
Stayed 5 nights in Sep 2025

2/10 Terrible

Jack

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Once inside it’s quite decent and good value for money. A grand old building with very comfortable, well air conditioned and clean rooms. Checkin is a let down, I even emailed ahead to ask for Checkin details and no response. There is a locked door at the street entrance with security code and if no one at front desk you get stranded outside. Could be easily fixed by providing the code on day of Checkin. Aldo be aware there is no staff onsite at night. Besides that it’s great value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky little hotel in what appears to be an historic residential apartment building. Clean and quite modern rooms with shower and wc. Nice breakfast and plenty of tea and coffee, served in an amazing room with a ceiling akin to the Cistene Chapel! Located within easy walking distance of the Cathedral, the Royal Palace and the marina. Amazing street market nearby. Great service; we were late into Palermo and didn't arrive until ten minutes after reception 'closed', but big shout out to Arif who kept in touch via WhatsApp and waited for us to arrive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every single moment. It was authentic, beautiful beyond belief and more than a value for the price. The staff was very helpful giving me clear instructions every step of the way; from the arrival at Palermo airport and where to catch the transfer to finding the hotel, even shouting my name from the balcony as the premises are ‘hidden’ from the main street therefore safe and secluded. You feel like you are staying in a beautiful palazzo not in a low key hotel and that’s truly priceless.
Doors of Palermo
Mirrors at the Bollaro hotel
The cat guarding the entrance of the hotel
My room at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julien

Stayed 1 night in Jul 2025

4/10 Poor

Nigel

Very hard to check in
Stayed 1 night in Jul 2025

4/10 Poor

Grace

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Ballaro is gorgeous; walking up the grand staircase into the hotel area almost feels like you could be a background character in Romeo and Juliet. Unfortunately, our room wasn't ready on our arrival, despite having sent our flight information ahead of time, and we were missed receiving the instructions on how to actually enter the building once we found it, but once that was sorted out, we had a lovely stay.
Stayed 1 night in Jun 2025

8/10 Good

erin

Travelled with family
Liked: Cleanliness, staff & service
Very basic but clean and safe and comfortable without frills. Staff was friendly, breakfast was a nice bonus and the cool old royal palace was definitely interesting. Location is easy, perhaps be cautious at night but otherwise didn’t feel unsafe.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel's exterior is unassuming, with not much clear signage, but the inside courtyard is nice. The rooms were large and clean, and the external separate bathroom was nicely appointed. For a budget stay, I definitely recommend.
Stayed 1 night in Jun 2025

8/10 Good

Maile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a convenient 6 minute walk from the train / bus station. The entrance was difficult to find at first, apple maps said it was around the corner from where it actually was. The staff were super friendly and very helpful. The room and bathroom were clean. Downside: you can hear everything. The rooms are not soundproof as advertised. We could hear people talking in the hallway, the showers in the other rooms, and people entering and exiting the hotel. Other than this, it was an enjoyable stay.
Stayed 2 nights in Jun 2025

6/10 Okay

stewart

Disliked: Cleanliness, staff & service, room comfort

Not great

Not my fav hotel and one which has a very odd owner see Google owner replies and the rooms are ok but I would not recommend more than one night /it is near the bus station and trains but the area around it is quite run down / overall I feel u can find better value elsewhere and I won't be back
Stayed 2 nights in May 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegance for less.

We arrived in the evening and had a somewhat difficult time finding the entrance as there is no evident sign. There are many stairs and no lift, so travel light. The room was spare but clean and had a wonderful bed and the old palazzo was very quiet. It was all very clean and the breakfast was good and in a most picturesque room.
Stayed 2 nights in May 2025

8/10 Good

sharon

Liked: Cleanliness, staff & service
Within walking distance to some monuments. There's a supermarket nearby. Clean. Housekeeping threw away something i set aside (along with some other items) on the table. Make sure you keep any items away, unreachable. Otherwise, it might get thrown away. Comfortable bed. Quiet at night. Has heat + air conditioning. Breakfast is included & is good. Pastries, yogurt, some fresh fruits, some local. Shower + sink have good water pressure + drainage. Temperature was good except when it malfunctioned. Room has a mini fridge. The parking lot looks a bit dark at night, but its inside the secured area. I use the flashlight from my mobile phone for better lighting. Note there is no elevator to get to the hotel (starting from the 2nd floor, + no elevator inside the hotel. Staff are helpful. Front desk is not 24/7. The hot water system malfunctioned at night, this was fixed in the morning when staff arrived. Not sure what standard arrangements are possible for something like this after hours, but, it would be a bonus if staff can address these when they happen/as needed. Thabk you for the comfortable stay🙏
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Once you get inside, you’re greeted by an impressive early modern courtyard, with a set of stairs that are in themselves inspiring. As far as the hotel itself goes, a mere floor of a much grander building, everything is modern and efficient. The breakfast was typical Italian fare, with coffee, juice, fruit, and an excellent selection of pastries and jams. While a bit of a trek from the port, the hotel is a mere fall away from the train station, connecting you to the rest of Italy and Europe. If there were a downside, it’s a bit anonymous, with no central lounge or place for staff and travellers to interact.
Stayed 4 nights in Apr 2025

10/10 Excellent

JESUS ALEJANDRO

Stayed 1 night in Apr 2025