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Mercure Hotel Palermo Centro

4.0 star property

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Photo gallery for Mercure Hotel Palermo Centro

Exterior
Aerial view
Interior
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Stabile Mariano 112, Palermo, PA, 90139
  • Place, Via Roma
    â€Ș1 min walk‬
  • Place, Politeama Garibaldi Theater
    â€Ș5 min walk‬
  • Place, Teatro Massimo
    â€Ș5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    â€Ș33 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(9 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(23 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for camera matrimoniale Privilége, balcone

camera matrimoniale Privilége, balcone | Premium bedding, minibar, in-room safe, desk

camera matrimoniale Privilége, balcone

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Depéndance matrimoniale in annex building a 90 metri dall'hotel

Depéndance matrimoniale in annex building a 90 metri dall'hotel | Premium bedding, minibar, in-room safe, desk

Depéndance matrimoniale in annex building a 90 metri dall'hotel

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Depéndance Family in annex building a 90 metri dall'hotel

Depéndance Family in annex building a 90 metri dall'hotel | Premium bedding, minibar, in-room safe, desk

Depéndance Family in annex building a 90 metri dall'hotel

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Hotel Palermo Centro

Hotel with a bar, 7-minute walk to Teatro Massimo
Along with a bar/lounge, this hotel has a snack bar/deli and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Housekeeping is available on request.
Mercure Hotel Palermo Centro offers 93 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Mercure Hotel Palermo Centro's great location. During your stay, you're just a quick walk from Teatro Massimo. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Regional Archaeological Museum and Teatro Massimo
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome free of charge
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 700 square feet (65 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Hotel Palermo Centro. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 25 per night)
  • Covered valet parking on site (EUR 25 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (700 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Airport shuttle fee: EUR 45 per vehicle
  • Self-parking fee: EUR 25 per night
  • Valet parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Hotel Palermo Centro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A1FS2A6GZH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Hotel Palermo
Mercure Hotel Palermo Centro
Palermo Centro
Accor Palermo Centro
Mercure Palermo Centro Hotel Palermo
Mercure Palermo Centro Sicily
Mercure Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel
Mercure Hotel Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel Palermo

Mercure Hotel Palermo Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 439 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward, Portland

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Steven

Liked: Amenities
The air conditioning worked perfectly. The room was large and bright, very clean and attractively appointed. The street in front of the hotel was always extremely dirty with trash and the walking surfaces are in extremely bad condition. The hotel staff is excellent and attentive, the breakfast service was generous and of a high quality. Everyone was very gracious. I would say the only down side was perhaps the large tour groups that congested the lobby.
Stayed 10 nights in Oct 2025

6/10 Okay

Igor

Liked: Cleanliness, staff & service
The property is dated
Stayed 3 nights in Sep 2025

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fell in love with Palermo and this hotel was part of the reason. Allowed me to leave bags as we were early for check in. Walking distance to museums, markets restaurants.
Stayed 1 night in Sep 2025

8/10 Good

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice centrally located hotel, excellent service. Excellent breakfast, but limited choices for dinner if you want to stay in rather than going out to eat. Excellent bathroom facilities, but the shower could be a bit larger.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Plenty of options and it was tasty. Rooms were spacious, however need a bit of dust removing. Hotel is refurbished and secure.
Stayed 3 nights in Aug 2025

8/10 Good

Martyn

Liked: Staff & service
The hotel is in a great location in the centre of the city. The staff are friendly and efficient and I would happily recommend the hotel. I was accommodated in massive room in converted 19th century apartment building adjacent to the main hotel. The room was nice but I had a few quibbles. The smart Android TV is not connected to the WiFi and only had Italian TV channels. So, I could not access the streaming apps or Chromecast to the TV from my phone. Moreover, despite being a premium room, the hotel only provides paper cups in the rooms, which is rather ghastly if drinking local wines in your room.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mary, Mission Viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, fabulous free breakfast with extensive selection of food and drink, walkable neighborhood with numerous shops and restaurants - watch out for the cars, scooters, motorbikes & other vehicles zipping through the very narrow streets!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff did everything to make my trip. Excellent beautiful breakfast buffet.
Stayed 5 nights in Jul 2025

8/10 Good

CORDELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel. Mattress was too hard but otherwise the room was fine. Good breakfast buffet. Helpful staff
Stayed 3 nights in Jun 2025

8/10 Good

Luiz, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Good but fairly average hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Tatiana

Disliked: Property conditions & facilities
Need renovations
Stayed 1 night in May 2025

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent!
Stayed 3 nights in May 2025

6/10 Okay

Vivian

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was huge and I loved that plus the AC. It’s oddly noisy (I was on floor 2) but traffic and garbage trucks for 3 nights. Water pressure in the bathroom was great and so was breakfast. Surprised that they only offered shampoos and hand soap as toiletries. Otherwise really good stay. American like space and 2 double beds!
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ani

Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel

Very clean. Good location. Great breakfast. Bed was very hard.
Stayed 1 night in Apr 2025

2/10 Terrible

Thuylan

Stayed 2 nights in Apr 2025

8/10 Good

Dmitry

Business traveller
Liked: Cleanliness, staff & service, amenities
No control for an AC in the room
Stayed 9 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was quiet and the staff were friendly. In spite of this, I would never return. I was given a single room which was very hot. There is no temperature control in the room so they told me to open my window. I did this but it opened onto external stairs which left me vulnerable to whoever would climb up from the street. There was no chain or limit to how wide the window would swing open so anyone could get in. I did not feel safe. The room was about the size of a large walk in closet. I could have lived with this but there was a sewage odor. I couldn't tell if it was from the open window or the toilet. Also the toilet backed up immediately after my arrival and i had to have it fixed. To their credit they did this promptly. The food in the restaurant was fried to death and dry. The bar served me a "watery" martini (the worst I've ever had) with an olive with a pit! The breakfast was decent. The hotel does have some nicer rooms, I later discovered. I wouldn't have minded a small room if there weren't the problems that I've related here. I stayed in several other hotels in Sicily of comparable price and none of them had these types of problems.
Stayed 1 night in Feb 2025

8/10 Good

Katsuhiro

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mai

Stayed 2 nights in Feb 2025