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Mercure Hotel Palermo Centro

Property class: 4

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Photo gallery for Mercure Hotel Palermo Centro

A historic building with classical architecture, a fountain, and a street with cars and pedestrians.
A modern lobby with a flat-screen TV mounted on a brick wall, a reception desk, and a seating area with colorful chairs.
A variety of potted flowers arranged on a sidewalk.
A modern interior with a glass table, a bowl of fruit, and a wine glass.
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Stabile Mariano 112, Palermo, PA, 90139
  • Place, Palermo Harbour
    ‪3 min walk‬
  • Place, Teatro Massimo
    ‪5 min walk‬
  • Place, Politeama Garibaldi Theater
    ‪7 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a chair, a television, and a painting on the wall.

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a window with curtains, and a door.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a desk, and a chair.

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(13 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

A hotel room with a bed, a desk, a TV, and a bathroom with a glass door.

Superior Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for camera matrimoniale Privilége, balcone

A hotel room with a large bed, bedside tables, a desk with a chair, and a window with curtains.

camera matrimoniale Privilége, balcone

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Depéndance matrimoniale in annex building a 90 metri dall'hotel

Depéndance matrimoniale in annex building a 90 metri dall'hotel | Premium bedding, minibar, in-room safe, desk

Depéndance matrimoniale in annex building a 90 metri dall'hotel

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Depéndance Family in annex building a 90 metri dall'hotel

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Depéndance Family in annex building a 90 metri dall'hotel

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Hotel Palermo Centro

Along with a bar/lounge, this hotel has a snack bar/deli and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Housekeeping is available on request.
Mercure Hotel Palermo Centro offers 93 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Mercure Hotel Palermo Centro's great location. During your stay, you're just a quick walk from Palermo Harbour. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Regional Archaeological Museum and Teatro Massimo
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome free of charge
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 700 square feet (65 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Hotel Palermo Centro. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 25 per night)
  • Covered valet parking on site (EUR 25 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (700 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Airport shuttle fee: EUR 45 per vehicle
  • Self-parking fee: EUR 25 per night
  • Valet parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Hotel Palermo Centro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A1FS2A6GZH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Hotel Palermo
Mercure Hotel Palermo Centro
Palermo Centro
Accor Palermo Centro
Mercure Palermo Centro Hotel Palermo
Mercure Palermo Centro Sicily
Mercure Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel
Mercure Hotel Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel Palermo

Mercure Hotel Palermo Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 434 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mackenzie

Liked: Cleanliness, amenities, property conditions & facilities
- nice room, polite staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff and excellent housekeeping.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Jed

Liked: Cleanliness, staff & service, property conditions & facilities
Near shopping and restaurants. Bus stop nearby to take you to the historical town. Hotel caters to large tour groups, so lots of guests at breakfast and check in. Breakfast was ok.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Arnt Henning

Liked: Cleanliness, property conditions & facilities
Very good location. A lot of noice from the outside. Woke up multiple times during the night due to this. Very bad breakfast. They only served cakes.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Eileen

Liked: Cleanliness, amenities
Centrally located. Clean room. Nice restaurant on site.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Allessandra

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, fantastic breakfast good to have a balcony
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

LING

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. The room is spacious with a big balcony and great city view.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and great breakfast.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. They should put a ramp for the step in the breakfast room. We saw a man fall and thank God he didn’t break anything. The annex is so inconvenient to walk a block and 1/2 to go to breakfast. They should only put young people in the annex.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff did everything to make my trip. Excellent beautiful breakfast buffet.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Alexis

Liked: Amenities
Great place to stay , walking distance to all monuments
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Good but fairly average hotel.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Pierre

We particularly liked the breakfast, the staff and the location of the hotel.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, premium breakfast great location very spacious room
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

RU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the port . The breakfast is very good. I will book it again if I have a chance come to Palermo next time.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, fabulous free breakfast with extensive selection of food and drink, walkable neighborhood with numerous shops and restaurants - watch out for the cars, scooters, motorbikes & other vehicles zipping through the very narrow streets!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. great staff. convinient.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel and kindly people
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, amenities
Let’s start from items that this hotel chain should consider fixing. Since we moved in for 6 nights, the floors were dirty all this time, with stains that felt uncleaned. Towels were old, worn out, ripped. TV offered NO English language channels. I reported this few times, nobody seemed to care. Extremely bad Wi-Fi, I reported this few times, nobody seemed to care. For the price they charge, it was quite bad experience. On the positive side. The room was comfy. Hotel staff friendly, we felt safe. Good location in respect to city center. Breakfast was also good, always fresh fruit and lots of more. Cafeteria staff makes real good coffee if you ask.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice centrally located hotel, excellent service. Excellent breakfast, but limited choices for dinner if you want to stay in rather than going out to eat. Excellent bathroom facilities, but the shower could be a bit larger.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff had lots of helpful recommendations and the breakfast was great
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

Mette Forum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice, friendly service, hotel is situated in a really good spot, excellent breakfast. We were very happy with our stay and can recommend the hotel
Stayed 6 nights in Nov 2022
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Plenty of options and it was tasty. Rooms were spacious, however need a bit of dust removing. Hotel is refurbished and secure.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent.
Stayed 4 nights in Mar 2024