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AC Hotel Ciutat de Palma by Marriott

4.0 star property

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Photo gallery for AC Hotel Ciutat de Palma by Marriott

A bar area with a neon sign reading "AC LOUNGE," surrounded by bar stools and a wall of greenery.
A modern conference room with a large table, chairs, and large windows offering a view of a cityscape.
A modern indoor seating area with round tables and chairs, a large window with a view of greenery, and a hanging light fixture.
Property amenity
The exterior of Hotel AC Ciutat de Palma, featuring a modern facade with large glass windows and a prominent signage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Plaza del Puente, 3, Palma de Mallorca, Mallorca, 07014
  • Place, Paseo Maritimo
    ‪2 min walk‬
  • Place, Municipal Market of Santa Catalina
    ‪5 min walk‬
  • Place, Auditorium de Palma de Mallorca
    ‪8 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

A hotel room with a bed, a bench, a wall-mounted lamp, and a frosted glass door.

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (View)

A hotel room with a bed, a small desk with a coffee maker, a TV mounted on the wall, and a sliding door.

Standard Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, two wall-mounted lamps, a small table, and a view of a building through a window.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a round table, and two chairs.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

AC Hotel Ciutat de Palma by Marriott

This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Change of bedsheets is available on request
AC Hotel Ciutat de Palma by Marriott offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. This Palma de Mallorca hotel provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains.

Recreational amenities at the hotel include a fitness centre.
During your stay at AC Hotel Ciutat de Palma by Marriott, you're just a quick walk from Paseo Maritimo. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Plaza Mayor de Palma and a few minutes from Porto Pi Centro Comercial
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, a library, and a terrace are also featured at the business-friendly AC Hotel Ciutat de Palma by Marriott. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7 AM and 10 AM.
AC Hotel Ciutat de Palma by Marriott has a restaurant on site.
AC LOUNGE – This delicatessen specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 18.70 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC LOUNGE

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.7 per person
  • Self-parking fee: EUR 28 per day
  • Rollaway bed fee: EUR 33 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

AC Ciutat
AC Ciutat Palma
AC Hotel Ciutat de Palma Marriott
AC Hotel Palma
AC Palma
AC Palma Hotel
Hotel AC Ciutat Palma
Hotel AC Palma Ciutat
Marriott Hotel Palma
Palma Ciutat
AC Hotel Ciutat Palma Marriott Palma de Mallorca
AC Hotel Ciutat Palma Marriott
AC Ciutat Palma Marriott Palma de Mallorca
AC Ciutat Palma Marriott
AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca
Ac Hotels Palma De Mallorca
Ac Ciutat De Palma By Marriott
AC Hotel Ciutat de Palma by Marriott Hotel
AC Hotel Ciutat de Palma by Marriott Palma de Mallorca
AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca

AC Hotel Ciutat de Palma by Marriott Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 487 reviews
Rating 8 - Good. 193 out of 487 reviews
Rating 6 - Okay. 66 out of 487 reviews
Rating 4 - Poor. 12 out of 487 reviews
Rating 2 - Terrible. 9 out of 487 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location, very clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Team, great location, always feel home when coming there!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, cozy place to stay
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and modern
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alister

Liked: Cleanliness, property conditions & facilities
Great
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, very nice employees.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, friendly staff and great value.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, clean, friendly and polite staff
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Awesome location. Amazing breakfast.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly helpful staff
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, nice location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect as usual!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Cristianne

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Samuel

Liked: Staff & service, amenities
+Staff were friendly and were able to prepare the room sooner than the check in time. +Room’s spacious (Queen Room for 2 people) and had a good range of amenities (body wash, shampoo, coffee machine, bottled water, iron and safe) +Good night sleep - Room was dusty all over. - noise transfer from balcony door was very loud like the door seal wasn’t working. On a busy main road so a lot of noise from cars. Overall, a good stay for the money. 10min walk to the city centre of Palma. A lot of restaurants in the area if you didn’t want to walk too far
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Walkable to the shopping center and many restaurant options.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

CATHERINE

Liked: Staff & service, amenities, property conditions & facilities
Liked the staff I met , the modern vibe and location to port and town
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Fais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and near the train and metro station! Clean and great rooms!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room great staff

The hotel staff are fantastic.
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities
Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, amenities
👍
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Usuel stop in this efficient hotel!

Excellent team, excellent service!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night in Palma

Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
Stayed 1 night in Apr 2023