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Fitzherbert Castle Motel

3.5 star property

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Photo gallery for Fitzherbert Castle Motel

Reception hall
Family Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Front of property
Exterior
A modern bathroom with a glass shower enclosure, a toilet paper holder, and a towel rack.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
124 Fitzherbert Ave, West End, Palmerston North, Manawatu, 4410
  • Place, The Square
    ‪8 min walk‬
  • Place, Palmerston North Convention Centre
    ‪10 min walk‬
  • Place, Victoria Esplanade
    ‪16 min walk‬
  • Airport, Palmerston North (PMR-Palmerston North Intl.)
    ‪9 min drive‬

Room options

View all photos for Family Studio, 1 King Bed

A neatly made bed with a dark-colored duvet, two bedside tables with lamps, and a wooden bench against the wall.

Family Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio, Multiple Beds

Basic Studio, Multiple Beds | Premium bedding, minibar, in-room safe, individually decorated

Basic Studio, Multiple Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a nightstand, a mirror, and a window with curtains.

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Studio, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Studio, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Fitzherbert Castle Motel

Along with a snack bar/deli, this motel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Fitzherbert Castle Motel offers 14 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Fitzherbert Castle Motel. During your stay, you're just a quick walk from The Square. You'll find features such as free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 10-minute walk of The Square and City Library
There's a snack bar/deli on site. Public spaces have free WiFi. Fitzherbert Castle Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Palmerston North motel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9 AM for a fee: NZD 10 to 18 for adults and NZD 10 to 18 for children
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 10.00 to 18.00 for adults and NZD 10.00 to 18.00 for children
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Fitzherbert Castle
Fitzherbert Castle Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Palmerston North
Fitzherbert Castle Motel Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Motel Motel Palmerston North

Fitzherbert Castle Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 720 reviews
Rating 8 - Good. 216 out of 720 reviews
Rating 6 - Okay. 52 out of 720 reviews
Rating 4 - Poor. 10 out of 720 reviews
Rating 2 - Terrible. 3 out of 720 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay close to town
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay as walk able into city centre lots of options to eat near by.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

renee

Liked: Cleanliness
Great location have rebooked again
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bernardette

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking lovely outlook from our window Clean comfortable beds.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts . Very close to town . Would stay again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Very good value for the quality of the room, location and service. Will stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Talita

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, clean spacious rooms. We always enjoy our stay here when we're in Palmerston North.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Debra Ann

Liked: Cleanliness, amenities, property conditions & facilities
Room lovely and clean, staff very friendly and helpful. Location was good, very close to all shops and restaurants
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly service. Rooms were immaculate and couldn’t fault the location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and spotless bathroom.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
spacious clean room, quiet location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, courteous, and kind. Our room was wonderful and I would highly recommend staying here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Very happy, really comfortable bed & pillows!! Our Go To Motel to stay on our way to Wellington.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Palmerston North town centre. Lovely spacious room, very quiet comfortable bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Taryn

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff member at reception, room was clean and really loved the daily servicing. Nice and quiet but also central enough to have enough shops and places to eat around you.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was all that we needed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Faigame

Liked: Cleanliness, staff & service
Parking was right next to the rooms so that was nice. CCTV in place
Stayed 1 night in Apr 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean comfortable room. Good value
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay,quite and clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Herminia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean room, highly recommended
Stayed 1 night in Nov 2025
Verified

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and lovely room
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean,staff good,but for the rest of the stay nothing "wow"
Stayed 1 night in Mar 2026
Verified

8/10 Good

Boriana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late arrival for check in but full details/confirmation and instructions given by motel staff beforehand, which made the whole process much less stressful - appreciated
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful & the room was lovely and clean
Stayed 1 night in Oct 2025

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