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Hotel el Amigo

2.0 star property

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Photo gallery for Hotel el Amigo

Terrace/patio
Standard Single Room | Free WiFi, bed sheets
Reception
Hallway
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
Callejón Santa Elena, zona 2, Panajachel, Panajachel, Sololá, 07010
  • Place, Panajachel Municipal Market
    ‪6 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪7 min walk‬
  • Place, Lake Atitlán
    ‪13 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪86 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Free WiFi, bed sheets

Comfort Quadruple Room

  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | Free WiFi, bed sheets

Comfort Double Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • Sleeps 5
  • 5 Single Beds

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About this property

Hotel el Amigo

Hotel with free parking, near Lake Atitlán
A fridge in a common area, concierge services and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a communal living room. Housekeeping is available on request.
Hotel el Amigo offers 18 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower with a rainfall showerhead. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Hotel el Amigo, you're just a quick walk from Church of Saint Francis. You'll find features such as free WiFi in public areas and free self-parking, plus concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Church of Saint Francis and Panajachel Municipal Market
As a guest of Hotel el Amigo, you'll find tour/ticket assistance, concierge services, and a communal living room. WiFi is free in public spaces. Hotel el Amigo also features a fridge in a common area and a water dispenser. Free self parking is available.

Smoking is allowed in designated areas at this Panajachel hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel el Amigo Hotel
Hotel el Amigo Panajachel
Hotel el Amigo Hotel Panajachel

Hotel el Amigo Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 23 reviews
Rating 8 - Good. 10 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

It states that there is onsite parking. This maybe the case for a very small car or scooter, but not a Toyota truck. We didn’t like having to park off site.
Stayed 1 night in Nov 2025

6/10 Okay

Karol

Travelled with partner
Disliked: Amenities, property conditions & facilities
Can be better
Stayed 1 night in Jun 2025

4/10 Poor

Cassandra

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy at night, the windows are not soundproof at all. You can hear people talking from outside, dogs barking non-stop, even the roosters at 4 in the morning are loud enough to wake you up. The building also looks poorly maintained, the walls are scratched and stained, some of the bedsheets looked unclean, and we even found a very large spider on one of the beds when we first checked in. Otherwise, the breakfast service was nice and the workers were well-accomodating.
Stayed 1 night in May 2025

4/10 Poor

ANA, Cranston

.
Stayed 2 nights in Feb 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great for the price and location is close to a lot of activities
Stayed 3 nights in Jan 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unacceptable Stay

It was horrible The bathroom smelled like sewer There was a sign in the bathroom to only take a bathe for 5 minutes! No where to hang your clothes Breakfast was not edible Bugs are n the room Bed was like sleeping on a cot There were on 2 good things Cable And location to downtown And I forgot the parking was terrible
Stayed 2 nights in Dec 2024

8/10 Good

Angely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities
Budget friendly
Stayed 1 night in Nov 2024

8/10 Good

Marg

Liked: Cleanliness, staff & service
This is a basic simple place, no frills... tho clean & comfortable enough...friendly staff. Great location. Good breakfast.
Stayed 3 nights in Nov 2024

4/10 Poor

Rodrigo

Travelled with family
Chip places always not offer good service
Stayed 1 night in Oct 2024

8/10 Good

Lilia

Stayed 1 night in Oct 2024

8/10 Good

Adan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
To get to the hotel from main streets is an alley and barely space for one car
Stayed 1 night in Mar 2024

8/10 Good

lewit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 2 nights in Jul 2025

8/10 Good

William

Liked: Amenities, property conditions & facilities
Excelente servicio, el personal muy atento y amable, me gustó todo y la tranquilidad de mi habitación lo único malo fué que cuando llegué encontré una bolsa con basura y botellas en la entrada de mi hab. Pero de lo demás todo muy bien.
Stayed 2 nights in Jul 2025

8/10 Good

Taty

Habitaciones sin aire acondicionado y camas en mal estado (no mucho pero no son nada confortables) en relación calidad y precio está bien
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general muy bueno el lugar para descansar, está cerca de la avenida principal
Stayed 1 night in Feb 2025

8/10 Good

Thiago R

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Szymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family and small children
Daniel el dueño es muy amable y ayudoso
Stayed 2 nights in Jul 2024