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Megapolis Hotel Panamá

5.0 star property

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Photo gallery for Megapolis Hotel Panamá

View from property
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Pool
Casino

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ave. Balboa al lado de Multicentro, 63, Panama City, Panamá Province
  • Place, Avenida Balboa
    ‪1 min walk‬
  • Place, Multicentro Panama
    ‪1 min walk‬
  • Place, Cinta Costera
    ‪6 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, City View

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Studio Suite, Ocean View

  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Rock Platinum Suite One Bedroom

Rock Platinum Suite One Bedroom | Living room | 42-inch LCD TV with cable channels, TV, pay films

Rock Platinum Suite One Bedroom

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Rock Platinum Suite Two Bedroom

Rock Platinum Suite Two Bedroom | View from room

Rock Platinum Suite Two Bedroom

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Ocean View

View from room

Deluxe Room, Ocean View

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

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About this property

Megapolis Hotel Panamá

This smoke-free hotel features 4 restaurants, a full-service spa and a casino. Additionally, a nightclub, 4 bars/lounges and a fitness centre are on-site.
Megapolis Hotel Panamá offers 1463 accommodations with laptop-compatible safes and complimentary bottles of water. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
With your stay at Megapolis Hotel Panamá, you're connected to the convention centre and just a quick walk from Avenida Balboa. Enjoy features like 4 restaurants, 4 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine with pool views at Bazaar, one of the property's 4 restaurants and 4 bars/lounges
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Treat yourself to body scrubs, body wraps or aromatherapy at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Multicentro Panama and Avenida Balboa
  • Airport shuttle service available for a fee
Some rates at Megapolis Hotel Panamá are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Megapolis Hotel Panamá offers its guests a full-service spa, 2 hot tubs, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and wired Internet is available in public spaces for a fee.

Business amenities include a business centre, 13 meeting rooms, and limo/town car service. Event space at this hotel measures 137704 square feet (12793 square metres) and includes a conference centre. A casino, a children's pool, and a nightclub are also featured at the luxury Megapolis Hotel Panamá. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This Beaux Arts Panama City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Bazaar – This poolside buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Ciao Tapas and Pizza – This restaurant serves lunch and dinner. Open daily.
Soy... – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Tauro – This steakhouse specialises in international cuisine and only serves dinner. Open selected days.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Megapolis Hotel Panamá are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (PAB 3.21 per stay)
  • Available in some public areas: Wired internet (PAB 3.21 per stay)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (PAB 10 per day)
  • Limited on-site valet parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Ciao Tapas and Pizza
  • Soy...
  • Tauro

Things to do

  • 100 slot machines
  • 2 hot tubs
  • 5 gaming tables
  • Arcade/game room
  • Billiards/pool table
  • Casino (53,821 square foot of space)
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (137,704 square foot of space)

Outdoors

  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 66 floors
  • Beaux Arts architecture
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: PAB 3.21 per stay (rates may vary)
  • Fee for wired Internet in public areas: PAB 3.21 per stay (rates may vary)
  • Airport shuttle fee: PAB 45.00 per person
  • Airport shuttle fee per child: PAB 45.00
  • Valet parking fee: PAB 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Megapolis Hotel Panamá offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property requires that all guests register and present government-issued photo identification at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hard Rock Hotel Megapolis
Hard Rock Hotel Panama Megapolis
Hard Rock Megapolis
Hard Rock Panama Megapolis
Hotel Hard Rock Megapolis Panama
Hotel Megapolis Panama
Megapolis Hotel
Megapolis Panama
Panama Hard Rock Megapolis
Panama Megapolis
Hard Rock Hotel Panama Megapolis Panama City

Megapolis Hotel Panamá Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MARVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very safe!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Sofi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John M

Liked: Cleanliness, amenities, property conditions & facilities
great deal
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Joe

Disliked: Amenities, property conditions & facilities
The whole hotel seems neglected
Stayed 4 nights in Jan 2026
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Check-in at 3:00 pm was a bit inconvenient, and the Sky Bar being closed was a bummer. Aside from those minor issues, the hotel itself is great—stylish, comfortable, and a cool overall experience.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alphus

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

average stay in Panama, it could be better

recently renewed hotel, bad room cleaning service, they didnt do it during my 3 days there. I had to call reception and managed to get it done one day
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 6 nights in Mar 2026
Verified

2/10 Terrible

Tarik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kotu
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen bonito el hotel he estado varias veces lo único fue no me organizaron la habitación
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE place to stay in Panama City... it's location, friendly accommodating staff, and the amenities are fantastic. The rooms were wonderful, clean and bright. We tried Tauro (steakhouse) and the Bazaar - they were both delicious and the service excellent. We literally partied like rock stars at their rooftop restaurant, and at the wonderful outdoor infinity pool as well. We will definitely be returning!
Stayed 4 nights in Feb 2019
Verified

2/10 Terrible

Renan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed and no one notice me.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio estuvo excelente a pesar de las restricciones impuestas por el Coronavirus que hacían que varias de las instalaciones se mantuvieran cerradas o restringidas.
Stayed 6 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place ! The view, restaurant, and the pool are amazing! Thanks for the upgrade and can’t wait to go back !
Stayed 5 nights in Mar 2020
Verified

6/10 Okay

ImaPhilly

Let’s start with it was during COVID-19. The hotel is nice but could use some spring cleaning and a few spruce ups. The room floors were not that clean, my white socks turned grey. The food was mediocre in all the restaurants except Taurus. The steak there was delicious. The drinks were good for a good price. The casino is laughable. It is really small. The attached mall is cute but not that exciting. Go to the Albrook or Multiplaza mall. The pool was nice but they closed it and there was absolutely nothing to do after that. So we went to the empty mall (COVID-19). When we got back they had a opened the pool back up! But no food at the poolside only room service because of COVID-19. When we were checking out the bellhop tried to grab my bag from me so I would have to tip him! He tried but failed!
Stayed 5 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta su ambiente y sé que no defrauda porque mantiene si estándar muy alto.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Yahayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Stay was good just one night
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great breakfast

Nice Rock theme hotel, with friendly customer service. The breakfast is very good and one of the reasons you want to come here
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Bruna

Liked: Cleanliness, room comfort
Atendimento razoável! Comida ruim na área da piscina! Queríamos ter tomado um drink no Rooftop , mas não sabíamos q em uma segunda feira estava fechado... não sabíamos e nem os funcionários estavam bem informados ! Demoramos mais de meia hora p descobrir q não abriria! O Hotel é lindo... quarto confortável e a localização é ótima!
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was good and the location is pretty good. It's nice to have the mall next door
Stayed 7 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Poor plumbing led to bad smell in the room. Food was average on breakfast and room service
Stayed 1 night in Mar 2020
Verified

4/10 Poor

JMH

Disliked: Amenities, property conditions & facilities
Esta muy descuidado. No servian las cerraduras electrónicas de las puertas de los cuartos. No funcionaba la caja fuerte del cuarto. Tenían problemas técnicos con las lineas de teléfono. En general le hace falta un buen mantenimiento al establecimiento.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicacion y excelente servicio para estadia de negocios. Habitaciones comodas y confortables.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience dinner clubs one stop shop for going on a date with someone you are dating for some time, been there two weekends in a row with my girl
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

GAK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Housekeeping thorough. The 24hr operator seemed to disappear after 3am. But once the staff were located they gave the direct number to in room dinning. The phone buttons for the departments did not work. So every call went through the operator. So suggest u ask forcthe specific department phone numbers at checkin. Provents later frustration. They could not extend days that an independent travel agent booked. But would allow booking with that agent and keep same rooms. A little odd but it worked out no room changes except mine. Had family coming and leaving at different dates. All in all. Very happy with my stay.
Stayed 3 nights in Feb 2020