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Novotel Panama City

4.0 star property
VIP Access

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Photo gallery for Novotel Panama City

Front of property
Property preview
Breakfast, lunch, dinner served; international cuisine
Lobby lounge
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Housekeeping

Explore the area

View in a map
Calle Jose I. Fabrega y Thais de Pons, El Cangre, Bella Vista, Panama City, Panama, 581
  • Via Espana
    ‪11 min walk‬
  • Avenida Balboa
    ‪19 min walk‬
  • Multiplaza Pacific Mall
    ‪19 min walk‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)
  • 29 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds

  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Double Room, 2 Double Beds

8.8 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Room, 1 King Bed with Sofa bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Panama City

Family-friendly hotel with 24-hour health club and 24-hour business centre
Along with a restaurant, this hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a complimentary children's club are on-site. Housekeeping is available on request.
Novotel Panama City offers 101 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Panama City's great location. During your stay, you're just a quick walk from Crown Casino. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at 365
  • Buffet breakfast served weekends for a fee
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by foot from Via Espana and a 3-minute drive from Multiplaza Pacific Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 969 square feet (90 square metres) and includes a conference centre. A 24-hour health club, a terrace, and a complimentary children's club are also featured at the family-friendly Novotel Panama City. Self parking is free.

Smoking is allowed in designated areas at this 4-star Panama City hotel.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:00 AM and 11:00 AM.
365 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 365

Things to do

  • 24-hour health club
  • Free children's club
  • Playground
  • TV in common areas

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Playground
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (969 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • 2 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (99 centimetre high)
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Communal living room
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Panama City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 7 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - RUC: 13839591624747DV53
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Hotel Panama City
Novotel Panama City
Novotel Panama City Hotel
Novotel Panama City Hotel
Novotel Panama City Panama City
Novotel Panama City Hotel Panama City

Novotel Panama City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1011 reviews
Rating 8 - Good. 216 out of 1011 reviews
Rating 6 - Okay. 67 out of 1011 reviews
Rating 4 - Poor. 19 out of 1011 reviews
Rating 2 - Terrible. 26 out of 1011 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación y buen relación costó / beneficio
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, easy check in, located near a lot of things.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laurell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay was very good, staff were helpful, accommodating, friendly, easy to communicate with and overall just a really positive experience. Location was convenient, easy walk to train station, restaurants and all amenities. Room was clean and beds were comfortable. Breakfast was always sufficient, tasty and with varieties. I highly recommend Novotel for your stay in Panama. Much acknowledgement to these staff Adella, Diego, Wanda, Duvan and Javier.
Stayed 4 nights in Jun 2025

8/10 Good

Indira

Liked: Cleanliness, amenities, property conditions & facilities
Only stay 1 night But overall good
Stayed 1 night in Jun 2025

10/10 Excellent

Yankiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 4 nights in Jun 2025

10/10 Excellent

Margarita, Rio Claro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. The hotel was clean and had everything we needed. Grateful
Stayed 3 nights in May 2025

10/10 Excellent

Ducal

Liked: Property conditions & facilities
Very nice hotel
Stayed 9 nights in Jun 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for restaurants and activities around the city
Stayed 7 nights in Jun 2025

8/10 Good

K G

Stayed 3 nights in May 2025

10/10 Excellent

Ducal

Stayed 1 night in Jun 2025

10/10 Excellent

Hilda

Liked: Cleanliness
The staff and location.
Stayed 12 nights in May 2025

10/10 Excellent

Nkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel. I stayed for 2 nights and was upgraded to a junior suite. Spacious room and bathroom. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lydia, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Looking forward to coming back soon
Stayed 2 nights in May 2025

10/10 Excellent

John, College Station

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Personnel were friendly, helpful and spoke English.
Stayed 1 night in May 2025

10/10 Excellent

Cashelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff at the check in area
Stayed 1 night in Jun 2025

10/10 Excellent

Joel, Orlando

Liked: Cleanliness, amenities, property conditions & facilities
Close to the Metro. Great staff. Nitpicking... Orange juice was watered down and some offered hot breakfast items were cold.
Stayed 6 nights in May 2025

8/10 Good

Jurgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must add food for pescatarians and vegetarians
Stayed 7 nights in May 2025

10/10 Excellent

Nasha

Liked: Staff & service, property conditions & facilities, room comfort

Awesome staff - birthday trip!

Views were AMAZING from room 705. Felt like home. The staff went above and beyond to make our stay as comfortable and welcoming as possible. Also very accommodating with our early check in and late check out. Received a “surprise” plate of fruits on the first night of my stay from the manager. Close to everything that is required to fulfil daily needs (food, drinks, pharmacy etc) Would definitely recommend ⭐️✨🌟💫
Stayed 5 nights in May 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommend
Stayed 3 nights in May 2025

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À 20/25 minutes de l’aéroport bon emplacement dans Panama city. Prévoir 35/40$ de taxi par trajet. Accueil correct à l’hôtel. La chambre manque d’éclairage, trop tamisé à mon gout. Bon rapport qualité prix. Dommage concernant mon transport de l’hôtel vers l’aéroport, j’avais demandé à oayer en carte bancaire ce que la réception m’avait confirmé, malheureusement le chauffeur ne prenait pas la carte bancaire et n’avait pas de change sur un billet dec100$
Stayed 1 night in May 2025

8/10 Good

Andres

Stayed 4 nights in May 2025

8/10 Good

chantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the city. It was close to restaurants and all amenities. The staff was amazing, good food and the rooms were clean and comfortable. Highly recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony, Cutler Bay

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. Great staff. Definitely recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025