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Novotel Panama City

4.0 star property
VIP Access

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Photo gallery for Novotel Panama City

Exterior
Breakfast, lunch and dinner served
View from room
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle Jose I. Fabrega y Thais de Pons, El Cangre, Bella Vista, Panama City, Panama, 581
  • Place, Via Espana
    ‪2 min walk‬
  • Place, Avenida Balboa
    ‪3 min drive‬
  • Place, Multiplaza Pacific Mall
    ‪4 min drive‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Double Room, 2 Double Beds

8.8 out of 10
Excellent
(56 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Room, 1 King Bed with Sofa bed

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds

  • City view
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Novotel Panama City

Along with a restaurant, this hotel has a 24-hour health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a complimentary children's club are on-site. Housekeeping is available on request.
Novotel Panama City offers 101 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Panama City's great location. During your stay, you're just a quick walk from Via Espana. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at 365
  • Buffet breakfast served weekends for a fee
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Via Espana and a 3-minute drive from Multiplaza Pacific Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 969 square feet (90 square metres) and includes a conference centre. A 24-hour health club, a terrace, and a complimentary children's club are also featured at the family-friendly Novotel Panama City. Self parking is free.

Smoking is allowed in designated areas at this 4-star Panama City hotel.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:00 AM and 11:00 AM.
365 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 365

Things to do

  • 24-hour health club
  • Free children's club
  • Playground
  • TV in common areas

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Playground
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (969 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • 2 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (99 centimetre high)
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Communal living room
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Panama City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 7 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - RUC: 13839591624747DV53
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Hotel Panama City
Novotel Panama City
Novotel Panama City Hotel
Novotel Panama City Hotel
Novotel Panama City Panama City
Novotel Panama City Hotel Panama City

Novotel Panama City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 847 out of 1200 reviews
Rating 8 - Good. 236 out of 1200 reviews
Rating 6 - Okay. 75 out of 1200 reviews
Rating 4 - Poor. 18 out of 1200 reviews
Rating 2 - Terrible. 24 out of 1200 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marie

Great day great breakfast great help from the front desk. I will be back.
Stayed 1 night in Feb 2026

10/10 Excellent

Erika

Liked: Cleanliness, amenities
I had a wonderful experience to mention; I had a wonderful experience to mention: breakfast was included in my stay, but I paid with my credit card MY MISTAKE on my first day. (Just extended the card and paid 😕) The next morning, I mentioned it to the person in charge of the Restaurant, his name is Steve He immediately apologize and said that he would take care of it and the credit show up in my credit card within 48 hours. Wonderful Customer Service; fast turnaround on results!! MY KIND OF HOTEL !!
Stayed 2 nights in Feb 2026

10/10 Excellent

Myriam

Stayed 2 nights in Feb 2026

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Room and food was on point. Great service all around. Pricing is great
Stayed 1 night in Feb 2026

10/10 Excellent

Fidel

Stayed 1 night in Feb 2026

8/10 Good

Mario

Stayed 1 night in Feb 2026

10/10 Excellent

JERRY

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff
Stayed 3 nights in Feb 2026

8/10 Good

SANTIAGO

Stayed 2 nights in Dec 2025

10/10 Excellent

Rafael

Stayed 1 night in Feb 2026

10/10 Excellent

Akeem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Feb 2026

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 4 nights in Feb 2026

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean spacious and had good extras.
Stayed 3 nights in Dec 2025

6/10 Okay

Mauricio

Travelled with family
Liked: Cleanliness, staff & service
The room it self. For the price paid we were expecting more. Including extra towels, extra bed cloating and pillows. It was a party of 5, and basic stuff was not available
Stayed 1 night in Jan 2026

10/10 Excellent

Johel

Stayed 1 night in Feb 2026

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, property conditions & facilities
The service was excellent. From check in with Havier to food service, everyone was very helpful and pleasant. Special mention of Steven restaurant manager and Roberto our server. Enjoyed our stay at the Novotel Panamá City
Stayed 7 nights in Feb 2026

10/10 Excellent

Floreen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The service received by my friends and I was excellent! I have to mention Roberto, Javier and Steven. They were efficient and delivered service with a smile, always. Steven was exceptional! Thank you for helping to make our vacation a memorial one.
Stayed 7 nights in Feb 2026

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to accommodate my group. We received excellent customer service.
Stayed 7 nights in Feb 2026

10/10 Excellent

BENISSA

Stayed 1 night in Feb 2026

10/10 Excellent

MARITA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was upgraded to a suite which was absolutely impeccable. The staff were so helpful and the breakfast was perfect. Steven and team greeted us at breakfast and made sure we were taken care of. Thank you for an unforgettable stay
Stayed 4 nights in Feb 2026

8/10 Good

randy

Travelled with group
Liked: Cleanliness, staff & service
Room was nice
Stayed 1 night in Jan 2026

8/10 Good

ROXSON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ALL WAS FANTASTIC
Stayed 7 nights in Jan 2026

10/10 Excellent

Lourdes, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy everything about this hotel , location, cleanness, friendly employees, good food and good price . I will go back anytime I am in Panama .
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Spotless room, nice amenities, spacious accommodations. The included breakfast was outstanding with different things every day
Stayed 4 nights in Jan 2026

8/10 Good

Juan, South Milwaukee

Liked: Cleanliness, amenities, property conditions & facilities
Staff, value, location, safety, clean.
Stayed 2 nights in Jan 2026

2/10 Terrible

Tasheika K

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't bother to stay . Room was dirty and run down. Chair torn and covered with what is assumed to be watermark. Bathroom not properly cleaned. Curtain in the lobby was ripped and the tables were chipped. Total let down.
Stayed 7 nights in Jan 2026