2/10 Terrible
David
Travelled with family
5 Dec 2025
We made a complaint and checked out early.
While sat having evening meal in the restaurant a cockroach appeared and climbed over the table cloth. This was not the first incident, in the same restaurant the night before we saw a cockroach on the floor scurrying around before being stepped on by the waiter. This as well as seeing one in the bedroom bathroom was enough for us to leave. We felt we were unable to stay and eat in that hotel. Being with a 9 month old baby, we wanted a relaxing break. Instead we got stress and anxiety. When we mentioned to reception that we were checking out earlier for the above reasons. Their response was "Ok, bye". No mention of a sorry. The hotel is rated as 5 stars, I have stated in far better 2 stars.
David
Stayed 4 nights in Nov 2025


































