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Surestay Studio By Best Western Paradise Lancaster County

2.5 star property

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Photo gallery for Surestay Studio By Best Western Paradise Lancaster County

BBQ/picnic Area
Lobby
Exterior
Free daily buffet breakfast
Individually furnished, laptop workspace, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3063 Lincoln Hwy E Building #2, Paradise, PA, 17562-9651
  • Place, Rainbow Dinner Theater
    ‪6 min walk‬
  • Place, Gordonville Book Store
    ‪9 min walk‬
  • Place, Fairview Fruit Farm
    ‪11 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (1st Floor)

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (1st Floor)

7.6 out of 10
Good
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (2nd Floor)

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (2nd Floor)

8.2 out of 10
Very good
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (1st Floor)

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (1st Floor)

8.4 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (2nd Floor)

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (2nd Floor)

8.4 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Surestay Studio By Best Western Paradise Lancaster County

An indoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a 24-hour front desk and a corner/local shop are on-site.
Surestay Studio By Best Western Paradise Lancaster County offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This individually furnished accommodation includes dining tables. 42-inch Smart televisions come with satellite channels. Kitchenettes offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include baths or showers.

This Paradise hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Surestay Studio By Best Western Paradise Lancaster County, you're just a quick walk from Rainbow Dinner Theater. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include convenience store, a gift shop and a terrace
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Dutch Wonderland and 10 minutes from Sight and Sound Theatre
Surestay Studio By Best Western Paradise Lancaster County offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is available daily. A terrace, gift shops/newsstands, and a picnic area are also featured at Surestay Studio By Best Western Paradise Lancaster County. Free self parking is available.

This Paradise hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Fitness facilities
  • Front desk
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Surestay Studio By Best Western Paradise Lancaster County Hotel

Surestay Studio By Best Western Paradise Lancaster County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 230 reviews
Rating 8 - Good. 60 out of 230 reviews
Rating 6 - Okay. 26 out of 230 reviews
Rating 4 - Poor. 11 out of 230 reviews
Rating 2 - Terrible. 9 out of 230 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicolo

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

6/10 Okay

Patrick

Liked: Staff & service, room comfort
So when we booked, we saw that there was an indoor pool. What it does NOT tell you is that the pool is in the main hotel. Not a good idea when it's 30 degrees into to have to walk across a parking lot just to get to the pool and other hotel listed amenities. The site should mention that. Our room had a very small amount of toilet paper and when we called, the front desk was very nice and brought us what we needed. It's a cute hotel but I must say, it wasn't till the morning we realized that the trash can under the sink was never emptied from the last stay and the soap was still in the dish in the shower. So the toilet paper, trash and soap leads me to believe the room really wasn't cleaned from the last guest. Can only hope the sheets were at least changed. Best Western brand, I expected better.
Stayed 1 night in Nov 2025

10/10 Excellent

Erika

Stayed 2 nights in Nov 2025

10/10 Excellent

Beverly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my go-to when staying in Lancaster. Staff and accommodations are both amazing. Room is spotless, eds are comfy and breakfast is excellent. Could not ask for friendlier of more helpful staff.
Stayed 1 night in Nov 2025

2/10 Terrible

Larissa

Disliked: Cleanliness, amenities, property conditions & facilities
Awful experience ever. I already stay at the best western paradise Lancaster but yesterday was my first time at the SureStay studio and I already regret any minute that I spent there. Room was dirty, old and smelling bad. But the worst this was the clog bathtub. The water was not draining and I had to take a shower with those stagnant and dirty water there. It was disgusting. I went to the front desk and asked them to move me into the main property and they said: you have to pay again for another room.
Stayed 2 nights in Nov 2025

8/10 Good

Charles L

Liked: Cleanliness, amenities
Disliked: Staff & service
Room was very clean upon arrival. Housekeeping was hit and miss. Beds not made up for entire stay. Trash was emptied. Fresh towels were left. Coffee was replenished. This did occur daily. However, if you follow a checklist, and the guests are not using Decaf coffee, leave some extra Regular coffee. Also, the toilet was plugged at one point, and when I called Front Desk to report it, I was told I could come to the desk for a plunger! Me, you expect me to play Plumber? That being said, breakfast was absolutely outstanding, and was the reason for not giving a lower score.
Stayed 3 nights in Nov 2025

6/10 Okay

GLENN

Travelled with family
Liked: Staff & service, amenities
Room was in fair condition. Something had been sprayed around the room (floor, tables, etc.) maybe a cleaner and not wiped up. You have to walk to the main hotel for the pool and breakfast. Pool was indoor, but cold. Breakfast was decent.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Travelled with family
I thought we would be in the same building as the advertised amenities, but not so. Still it was a comfortable stay.
Stayed 3 nights in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2025

6/10 Okay

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The staff was wonderful. The room was missing toiletries, not enough towels and wash cloths. The tub was very slippery. The TV kept freezing up.
Stayed 2 nights in Nov 2025

8/10 Good

Michelle

Travelled with family
Liked: Amenities
Breakfast was great! Staff was fine upon check in. Following day we had an issue with our vehicle and though the desk person seemed sympathetic, offered no help whatsoever. A patron staying at the motel helped us out and we were able to be on our way.
Stayed 1 night in Nov 2025

8/10 Good

Jeff

Stayed 1 night in Nov 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose the Surestay Studio by Best Western for an overnight stay in Paradise, PA. We have stayed in Best Westerns before and have always had a great experience. The Surestay Studio is a low budget studio. Room was clean, beds comfortable, full kitchen and large outside sink/vanity. But bathroom was very small and found it odd that the toilet didn’t have a lid on it. Although our suite was clean and it was definitely a no frills room it felt old and uninviting. We checked in late and checked out early since we just needed a place to rest before a long drive home. It served its purpose but felt it needed something, more warm and comforting. We went to the main building for breakfast and coffee was hot, food was good and a nice variety. Overall a descent stay but would probably stay with the Best Western regular rooms in the future.
Stayed 1 night in Nov 2025

8/10 Good

Kristen

Clean room, comfortable bed. It was nice f
Stayed 1 night in Nov 2025

6/10 Okay

Arlene

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The Surestay Studio was very dated, the outside of the building especially showed its age with many rust spots on the building and not very clean. 2 of us were there for 3 nights. According to the description, there would be housekeeping daily - our 2nd day, when we returned, we found a chair in front of the door when we came into the room and the bed covers were just thrown over the top of the beds and when we pulled the covers back, we found they never made the beds at all as the blankets and under sheets where just bunched up and never made and the pillows were never fixed on the bed. The room was very dusty so much so that if you check the top of the fridge, someone had left a note in the dust saying clean me. There were some type of gnats in the room near the sink near the bathroom. We had to walk over to the Best Western Plus for the indoor pool and gym which we didn't end up using. I double checked my confirmation and no where does it say that these things were a walk away. The building we had to walk to seemed to be in much better condition (Best Western Plus) and the breakfast was excellent! The staff working the breakfast were very friendly and helpful. The rooms have the potential to be really nice as they have a really nice kitchenette, microwave, stove, good size fridge, a small table and chairs, TV - but it just felt like they are VERY neglected. It was very disappointing and we will never return.
The view from our balcony to the walk to the Best Western Plus
Excellent breakfast, a great variety and coffee available throughout the day.
This rust is at many room entries. The chairs on this side were nice, the ones on the pool side that we stayed on were old and broken.
Lots of rust on the ceiling and floors
Stayed 3 nights in Nov 2025

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ran out of toilet paper and liquid soap in the tub. Room was good. Only 3 towels and wash cloths when there are 4 of us. Everything else was good
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Nice studio room
Stayed 4 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super accommodating. I felt they went above and beyond my expectations, The hot breakfast was also a pleasant surprise. Been vacationing in that area for years. Definitely my new go to place!
Stayed 2 nights in Nov 2025

8/10 Good

Ted

Liked: Cleanliness, staff & service, amenities
Comfortable. breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Business traveller
Pool area light did not allow the room to be dark. The rain leaked down the door dripping on the floor causing a puddle inside. The TV had no signal and the lady at the desk was apathetic. The TV seemed to have wires exposed on the bottom. The bathroom sink was cracked.
Stayed 3 nights in Oct 2025

8/10 Good

todd

Stayed 1 night in Oct 2025

6/10 Okay

Cheryl

Liked: Cleanliness, property conditions & facilities
Plain/sparse, but adequate room. Appreciated how clean it was. Breakfast was average for this type of hotel. Overall good for an inexpensive overnight stay in this area.
Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting much since it wasn’t small hotel but my husband and I were blown away. The staff was lovely. The entire property was spotless. The breakfast was very good and even the dining area was gorgeous. We will definitely be back for our next trip.
Stayed 1 night in Oct 2025

8/10 Good

Olufemi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great studio like feel with a kitchenette, complete with spacious fridge, large microwave and electric stove.
Stayed 2 nights in Oct 2025