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citizenM Paris Champs-Élysées

Property class: 4

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Photo gallery for citizenM Paris Champs-Élysées

Rooftop terrace
Check-in/check-out kiosk
Property amenity
Front of property
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
128 Rue la Boétie, Paris, 75008
  • Place, Champs-Élysées
    ‪1 min walk‬
  • Place, Rue du Faubourg Saint-Honore
    ‪4 min walk‬
  • Place, Arc de Triomphe
    ‪10 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪49 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Paris Champs-Élysées

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
CitizenM Paris Champs-Élysées offers 151 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at citizenM Paris Champs-Élysées. During your stay, you're just a quick walk from Champs-Élysées. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Champs-Élysées and 11 minutes on foot from Arc de Triomphe
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and coworking spaces are available.

WiFi is free in public spaces. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Paris Champs-Élysées.

This 4-star Paris hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant serves lunch and dinner.
CloudM – On-site bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.50 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citizenm Paris Champs Elysees
citizenM Paris Champs-Élysées Hotel
citizenM Paris Champs-Élysées Paris
citizenM Paris Champs-Élysées Hotel Paris

citizenM Paris Champs-Élysées Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1002 reviews
Rating 8 - Good. 168 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always love staying at a CitizenM. Such great location, amazing room looking over the Christmas lights and friendly staff. On our last evening, one of the blinds got stuck, letting the light in but thankfully, the staff at reception was able to come up to the room and temporarily fix it so that we could sleep. The next day, when we left for breakfast, the blind was fully fixed. The only addition I would love in the room is a kettle.
Stayed 3 nights in Dec 2025

8/10 Good

Ricardo

Rooms extr
Stayed 1 night in Jan 2026

10/10 Excellent

Firas, dbayeh

Liked: Cleanliness, staff & service, property conditions & facilities
so nice and amazing staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Maryam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay from start to finish. The room was clean, comfortable, and beautifully designed. One night the room was a little cold, but the staff immediately moved us to another room and even served us warm soup, such a thoughtful and caring gesture. The staff were incredibly kind and helpful, making us feel truly welcome. The hotel is in a fantastic location, close to everything and perfect for exploring the city. Special thanks to Antonio and Angelina for making our stay enjoyable
Stayed 7 nights in Dec 2025

10/10 Excellent

Francois

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were very friendly and attentive to our needs. The hotel itself and the room was clean and seemed well taken care of. The location is unbearable - the metro, Monoprix and Galeries Lafayette basically next door.
Stayed 4 nights in Dec 2025

10/10 Excellent

Arvin, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first time to stay at the CitizenM hotel in Paris. We've stayed at the other CitizenM hotels but the staff here are all great and amazing. They are very helpful and friendly. I would stay here again and would highly recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Theo, Sorrento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Ariel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the second day at the hotel, at breakfast time on the second floor, I asked the waitress for a coffee with milk and a hot chocolate for room 305. Almost immediately, a supervisor or someone with a walkie-talkie approached her to ask if we were on the list of guests authorized to have breakfast. After six days, another employee asked me for my last name to check it against the list of guests authorized for breakfast. Simply giving my room number wasn't enough. Without a doubt, the customer service is absolutely terrible, especially considering that this hotel belongs to an American company.
Lobby and breakfast area.
Lobby and breakfast area.
Stayed 7 nights in Dec 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities
From the checkin to the checkout everything was awesome.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kossi

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 4 nights in Dec 2025

10/10 Excellent

Maya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, very comfortable bed!
Stayed 1 night in Dec 2025

10/10 Excellent

Hiren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel so close to the Champs Elyse
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Courteous, skillful and nice staff.
Stayed 10 nights in Nov 2025

10/10 Excellent

Craig

Stayed 1 night in Nov 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small room. Nice shower. Great location. Nice rooftop view.
Stayed 6 nights in Aug 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean property and great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa Stacey

Liked: Cleanliness, property conditions & facilities
Everything great
Stayed 4 nights in Nov 2025

8/10 Good

Dana

Stayed 3 nights in Nov 2025

8/10 Good

Mary-Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Nov 2025

8/10 Good

TERESITA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed against window was a bit uncomfortable to get into but otherwise everything was excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Josephine Yee Yin

Staff is the best and they are very helpful! Room is clean but a bit
Stayed 7 nights in Oct 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities
Staff was friendly and the hotel was close to Champs-Elysees
Stayed 4 nights in Nov 2025

6/10 Okay

JUAN

Disliked: Staff & service
Stayed 7 nights in Oct 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Small but convenient room. Would book again.
Stayed 5 nights in Oct 2025

6/10 Okay

Arsen

Liked: Cleanliness
Clean room, no bottles of water. For 3 nights room never been clean even I forwarded my request to manager zero response
Stayed 3 nights in Oct 2025