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Casa Serena Paris Hôtel

3.0 star property

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Photo gallery for Casa Serena Paris Hôtel

Front of property
Select Comfort beds, in-room safe, desk, soundproofing
Reception
Restaurant
Combined shower/bathtub, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
188 Rue De Crimee, Paris, Paris, 75019
  • Place, Canal Saint-Martin
    ‪4 min walk‬
  • Place, Parc de la Villette
    ‪9 min walk‬
  • Place, Parc des Buttes Chaumont
    ‪15 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪36 min drive‬

Room options

View all photos for Double/Twin room

Select Comfort beds, in-room safe, desk, soundproofing

Double/Twin room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Chambre Classique

Select Comfort beds, in-room safe, desk, soundproofing

Chambre Classique

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Casa Serena Paris Hôtel

Along with a 24-hour front desk, this smoke-free hotel has free newspapers and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a front desk safe and multilingual staff assistance are on-site.
Casa Serena Paris Hôtel offers 31 accommodations with a safe and coffee/tea makers. Beds feature Select Comfort mattresses. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and microwaves can be requested.

During your stay at Casa Serena Paris Hôtel, you're just a quick walk from Canal Saint-Martin. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Just a 1-minute drive from Canal Saint-Martin and 7 minutes from Stade de France
Casa Serena Paris Hôtel offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. Casa Serena Paris Hôtel also features complimentary newspapers in the lobby, room service (during limited hours), and a front desk safe.

This 3-star Paris hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crimee Hotel Paris

Crimée Paris

Hôtel Crimée

Hôtel Crimée Paris

Hôtel Crimée

Casa Serena Paris Hôtel Hotel

Casa Serena Paris Hôtel Paris

Casa Serena Paris Hôtel Hotel Paris

Casa Serena Paris Hôtel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 63 out of 288 reviews
Rating 8 - Good. 129 out of 288 reviews
Rating 6 - Okay. 49 out of 288 reviews
Rating 4 - Poor. 30 out of 288 reviews
Rating 2 - Terrible. 17 out of 288 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The support in the front desk of Victoria was Excellent
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly cannot understand how this property had the ratings that it did. Does not measure up to similar rated hotels with Orbitz I have booked in the past
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Berta

Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Elizabeth

Disliked: Amenities
Room was rather small and was very noisy staff were not very helpful and area wasn’t very nice. Breakfast was very basic. Would not stay again
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Md Nasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a good experience. Rooms were very clean and comfortable. They cleaned and tidy up the room everyday. 24/7 receiption and help desk. Good for short stay and very near to Crimme Metro station. For breakfast, not too many items are there. But you Will get good coffee and some croissants.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Gulambhai

Disliked: Cleanliness, staff & service, property conditions & facilities
Need whole hotel refurbise no freez no phone in rooms rary dirty carpet only tea n crossont in breakfast
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast coud be better. The service was not good. Food not enough for all customers.
Verified

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities
My partner and I stayed 3 nights during the weekday. The front desk us not 24/7 as advertised and very limited hours, no front desk 10pm to 1pm. There are kios machine to check in but it is not a safe hotel. Our first night we noticed no bolt on door, first time i have seen this in all my years of travel and someone used a key card to get in our room at 4am then return 6 hours later but we barricaded the door by this point. There was no one to call so we had to wait until 1pm and front desk resetted our key card and said theyd check camera but assure us we were safe and later said they could not tell who the guy was or how he got access to our room, we were not happy with our stay. This sour our trip and carried our valuables on us at all times. Do not recommend. Buy a door lock if you decide to stay here but id find another hotel instead.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Randy

Disliked: Cleanliness
No towel racks, no hangers, lack of closet space, no wash clothes were available, floor was not swept anytime during the week. No sheet below the conforter. TV on wall was a 24" monitor. Toilet was in a small room there one bumped head on door knob when doing "paperwork". Staff was mostly pleasant and helpful. A good hotel for young travelers who didn't know what a full service hotel should offer. No microwave, no refrigerator, no tissues. toliet paper dispenser (big roll) sounded like a cow bell when being used. Very near the Metro so could get on a train to anywhere easily.
Verified

4/10 Poor

Kat

Disliked: Property conditions & facilities
To put it politely, it urgently needs a complete renovation- it’s run down, tired, with exposed/ unfinished work that makes it look like a construction site in places, and whilst the bedding and the carpets in the room were clean, the room itself had years of accumulated dirt that, at the very least, needs a good, deep clean. The A/C was not working half the times, I had a very warm room on the fifth floor and had to go down both nights to switch it on, I could not adjust it myself from the room’s control, and the second night there were some weird noises from (I presume) the general AC system of the hotel. As for breakfast, the “buffet” consisted of tea, coffee, orange juice, a few plain croissants, a few baguettes and two jam jars and butter. That’s it. Overall below-par and not what I was expecting, and it definitely didn’t reflect the price I paid for it.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Amandine

Liked: Cleanliness, room comfort
Hôtel en travaux Réception ouverte de 13h 22h
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Nizar

Disliked: Amenities, property conditions & facilities
Chambre petite et triste .aucun confort, douche horrible avec rideau en nylon ! Serviettes tachées ! Pas adaptées pour un hôtel, de différentes couleurs ! On dirait de récupération ! WC séparé sans lavabo , porte sale qui claque fort et reveille tout l’étage la nuit !! Machine à café ok mais pas de tasses pas de capsules de café , ni sucre ni cuillères, ni verres pour l’eau …. Les photos sur le site ne correspondant pas à la réalité surtout la douche ( pour nous c’est la chambre 21) … c’était une expérience très désagréable pour nous.Hotel à éviter !
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Klarna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Horrible. Je ne suis restée que la première nuit pas la deuxième je n’ai pas eu la force. Le seul point positif est le monsieur de l’accueil qui est très gentil.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

GRAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention il n’y a pas de petit déjeuner sur place et les demandes ne sont pas respectées
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Beatrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CAUCHEMARD

Je n'ai pas pu dormir, les clients de la chambre 45 ont fait beaucoup de bruit à partir de 4H30 du matin. Un client avait oublié sa carte d'accès il crié OPEN THE DOR, ouvre la porte... et personne ne voulait lui ouvrir. La plaisanterie a durée une bonne demi-heure et comme il n'y avait personne à l’accueil, personne n'a pu intervenir.
Stayed 1 night in May 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Photos trompeuses

Difficile de trouver l'hotel car le nom n'est pas affiché sur la devanture (par peur des avis négatifs ?) ! Il y a 3 noms d'hôtels differents, et cet hôtel fait étalement auberge de jeunesse. J'avais réservé un séjour avec petit dejeuner buffet inclus mais attention ! L'hôtel ne sert plus de petit déjeuners ! Les parties communes sont en mauvais état, loin des photos proposées sur le site ! Je ne conseille pas cet hôtel.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
Ten eerste de naam van het hotel klopt niet met de naam wat je boekt. Daarnaast schimmel in de slaapkamer en badkamer, ook zaten er gaten in de muur van de slaapkamer. In de gang lag overal rotzooi, alsof het hotel midden in een verbouwing zou zitten. Het ontbijt bestond uit een croissantje en stukje stokbrood en een pot jam, koffiezetapparaat werkte niet.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Hotel simples, no entanto bem localizado, com banho e cama de bastante qualidade e equipe atenciosa.
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

CARLOS ALBERTO

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación tenia olor a humedad, poco aseo en las zonas comunes, olores muy desagradables en el ascensor, alfombra sucia en la habitacion, baño sucio, pocos alumentos par el desayuno, no lo recomendaría.
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Mattias

Disliked: Cleanliness, property conditions & facilities, room comfort

Besviken

Hotellet rummet mycket mindre en vadsom visas på bilder . jag har betalat för frukos men har ej fått något ej rena hndukar ej rent i badrum
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Wir hatten einen angenehmen Aufenthalt und würden dieses Hotel weiterempfehlen. Guter Ausgangspunkt für Touren. Wenig touristisches Umfeld, was uns gut gefallen hat.
Stayed 4 nights in Oct 2023
Verified

4/10 Poor

CALOGERO

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel con la classica moquettes degli anni 70s super vecchia e sporca, per giustificarsi c era un cartello con comunicazione di imminenti lavori di ripristino, peccato che il foglio incorniciato fosse ingiallito, presente lì sicuramente da almeno dieci anni, la stanza nn male , ma pulizia scarsa, noi per tre giorni abbiamo dovuto usare a testa solo un asciugamano per tutto, compresa doccia, perché nn li cambiavano, aria condizionata non potevi ne spegnerla ne modificare temperatura, dovevi scendere giù e comunicare, risultato alzati congelati e indolenziti, basterebbe davvero poco, non c'è interesse nel far stare decentemente i clienti
Verified

6/10 Okay

Lutz

Liked: Staff & service
Positiv: Frühstück, Fahrstuhl, stabiles WLAN, sehr bemühtes freundliches Personal, gute Dusche und Klimaanlage (man muss wissen, dass sie nur zentral von der Rezeption beeinflusst werden kann). Toll auch das supersympathische indische Restaurant gleich nebenan und der leckere Bäcker samt Metro-Eingang gleich um die Ecke. Negativ: Der insgesamt abgewohnte und renovierungsbedürftige Zustand des Hotels, das für drei Personen doch sehr kleine Zimmer, teils defekte Lampen am Bett. Keine gute Gegend.
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel sympathique et prévenant L’hôtel est calme et bien situé pour visiter le Villette Il manque des crochets dans la salle de bain pour suspendre les serviettes La porte des toilettes est dure et se ferme bruyamment
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Michael Bach

Disliked: Property conditions & facilities, room comfort
Alt for dyrt i forhold til prisen. Antal stjerner burde nok mere være 2. Service var acceptabel.
Stayed 4 nights in Jun 2023