4/10 Poor
Ryan
17 Apr 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
La Peste
They put me in a first floor room that was just above Le Brasserie below. I came into the hotel feeling great, but as soon as I got into my room I realized it was a dusty old spot that reeked of cigarette death. Opening the window would make it worse, as the room was right above a popular smoking spot. I booked a double bed, but they gave me a room with two twins pushed together, and that sucks, a lot of hotels do it, but it sucks. I hate sleeping on a kid’s bed when I pay for a hotel. I thought the hotel had a gym, but they didn’t. I do respect that they gave me the money I paid for breakfast back when I saw that it wasn’t worth it, meager offering pour le petit dejeuner, but that was decent of you. Two nights of stuffy dusty living that I am so glad to have left behind me for another hotel. I couldn’t breathe well in that room, maybe other rooms at The Excelsior Opera are better on higher floors, but mine was unbearable and making me sick. If you are a cig smoker maybe you would love it, I definitely didn’t.
Ryan
Stayed 2 nights in Apr 2025