4/10 Poor
Isaac
Business traveller, Travelled with partner
4 Oct 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel because it prided itself on being 4 stars. When arriving, even from the lobby, it didn’t not live up to this.
It felt more like a travel agency both in the lobby and room. Way too many laminated papers and non-premium furnishings. The room was extremely noisy with paper thin walls. You could hear the metro which shook the room and also every noise even normal conversations from the rooms above and below us. We were on the 2nd floor.
The bed has crumbs in it. There was a blood stain on the duvet. The pillows and bed were SO uncomfortable both of our backs and necks were hurt the whole trip.
The air conditioning didn’t work even though we had it on. The vents made a noise but no cool air came out. When we asked for a fan they said we didn’t have one so we were too hot the whole time and room was 24•.
The interior design looked really unthought out and felt more like a 2 star hotel. We stayed at several 4 stars hotels in the 9th and this one was definitely our least favourite and would not come back.
The only redeeming quality of the hotel was the very friendly and kind staff. They gave us extra clothes hangers when we needed and were pleasant with greetings throughout the stay.
Isaac
Stayed 3 nights in Sep 2025