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Zazie Hôtel

2.0 star property

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Photo gallery for Zazie Hôtel

Reception
Front of property
Single Room | Desk, laptop workspace, soundproofing, iron/ironing board
Front of property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3, rue de Chaligny, Paris, Paris, 75012
  • Place, Bercy Arena
    ‪9 min walk‬
  • Place, Opera Bastille
    ‪15 min walk‬
  • Place, Place de la Bastille
    ‪18 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, laptop workspace, soundproofing, iron/ironing board

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Desk, laptop workspace, soundproofing, iron/ironing board

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Zazie Hôtel

Hotel in Paris, near Bercy Arena
A snack bar/deli, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and free newspapers are on-site.
Zazie Hôtel offers 20 accommodations with free newspapers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Zazie Hôtel, you'll be within walking distance of Bercy Arena. Enjoy features like free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 12 minutes by foot from Bercy Arena and a 3-minute drive from Place de la Bastille
There's a snack bar/deli on site. Public spaces have free WiFi. A library, tour/ticket assistance, and coffee/tea in common area are also featured at Zazie Hôtel.

This Paris hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (120 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Mistral
Mistral Hotel Paris
Mistral Paris
Zazie Hôtel ex Mistral Hôtel Paris
Zazie Hôtel ex Mistral Hôtel
Zazie ex Mistral Paris
Zazie ex Mistral
Zazie Hôtel Paris
Zazie Paris
Zazie Hôtel (ex Mistral Hôtel)
Zazie Hôtel Hotel
Zazie Hôtel Paris
Zazie Hôtel Hotel Paris

Zazie Hôtel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 235 reviews
Rating 8 - Good. 111 out of 235 reviews
Rating 6 - Okay. 49 out of 235 reviews
Rating 4 - Poor. 15 out of 235 reviews
Rating 2 - Terrible. 0 out of 235 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

allyson

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff. Bathroom a bit cramped.
Stayed 1 night in Apr 2024

8/10 Good

Brigitte

Stayed 1 night in Feb 2024

6/10 Okay

Solange

It was a good place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

The hotel was perfect for our needs. The staff were really friendly and helpful. It is a small hotel and it was very quiet
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great value

Quirky and very welcoming, comfortable, very good location near Gare de Lyon and good price, it was everything we needed and we would definitely go back.
Stayed 1 night in Sep 2018

8/10 Good

David, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in a Wonderful Neighborhood

The Zazie is a boutique hotel located in a fabulous neighborhood with bakeries, bars and really incredible restaurants (affordable but excellent) surrounding it. The window of the room opened out to a wonderful view of the block and let in a nice cool breeze. Breakfast is offered and the staff is so helpful and nice. Will stay here again!
Stayed 1 night in Jun 2018

8/10 Good

sodebbay, malaysia

Liked: Cleanliness, staff & service, room comfort

Nice hotel close to eateries

Friendly and helpful staff, especially Anne. The hotel is quirky and pleasant. My room and toilet was cleaned everyday. Great bang for your buck. We went during summer, the temperature got to 27C and it was slightly warm in the evening to night as there was no air conditioning or fan. However, it is cooling in the morning. Breakfast croissant was fantastic! Thank you for making our stay in Paris so homey.
Stayed 4 nights in Jun 2018

6/10 Okay

Felix, New York, NY

Liked: Staff & service
Croweded and old. Don't like it and will not book again. While, staff is helpful.
Stayed 1 night in Apr 2018

8/10 Good

ashster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy walk to Gare de Lyon

Nice hotel. Smaller rooms but that's Paris :) Staff was great with giving directions. I found it odd you have to give back the keys - only one staff member confirmed my name the others just handed the key over so I could have asked for any room key. We didn't want our room cleaned but there was no sign to put on the door to say do not distrurb it would be helpful if they had do not disturb signs. I'd also like the coffee/tea station to be free. At 2eros a cup it adds up quick. It was cold and wet outside so a warm cup of tea would have been awesome. They did have a great selection of teas! The front breakfast room is really nice - we sat and enjoyed tea there the one night.
Stayed 4 nights in Mar 2018

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable

Great stay for the price

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2017

8/10 Good

Jamie, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, comfortable, lovely staff

Definitely would recommend ZaZie hotel. Rooms clean, plenty of space and well kept, comfortable. Staff lovely, helpful and friendly, ready to help your Paris stay a pleasant one. They'll help you with French and also speak English. Breakfasts superb, all you need to fuel your day. The lift is a beauty. Top stay, met every aspect of a hotel I was seeking.
Stayed 6 nights in Jul 2017

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good area

Thoroughly enjoyed our stay. Staff very helpful. Breakfast fine. Room was quite small but you're only there to sleep/shower! Area good with plenty of bars/eating places and easy to get to other parts of Paris via the nearby Reuilly Diderot Metro (left out of hotel then right at lights - 120 yards). Would recommend.
Stayed 4 nights in May 2017

4/10 Poor

Jocelyn, Ontario, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Never again

First of all the key didn't fit correctly; had to play with it. The wallpaper was from 1969, plus faded with some edges ripped. When I sat on the toilet bowl my knees hit the door. (I'm 5'3") When you open the bathroom door it just about hit the bed; so no one can be on the other side or there going to get hurt. No face cloths , and when I asked I was told they don't have any. Towels were as hard as rocks plus they had raw edges from wear. No room for toiletries in bathroom. Breakfast was 9€ for bread cheese and coffee. When the people in the next room talked it was like they were in the room with you. When the cleaning staff was there you had to move there stuff in order to get off the elevator or down the stairs or hall. For $130+ a night Canadian it was totally not worth it.

6/10 Okay

Riana, Hayward, CA

Liked: Cleanliness, staff & service

Small and quite location hotel.

I chose Zazie or Mistral hotel because of our connection to Firenze by train from Gare De Lyon. The location is at the outskirts of Paris, close to convenient store and many cafes, metro station to the city. The place is quite. We had a good sleep there. The room is too small for 3 of us, and the bathroom is a bit slippery, and too small for us. We barely fit into that! But the beds are comfortable. They have a hair dryer attached to the wall of the bathroom. Overall we are happy with our stay here considering the price we paid.

10/10 Excellent

Philippe, Montréal, Québec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy, affordable, not pretentious and very comfort

Everything wet well, and the staff was very supportive of all guests' needs. I personally did not need anything special but I witnessed the support offered to other guests in the breakfast room.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient and comfy!

We has a great stay at Hotel Zazie. The room was small but clean. The shower unit looked new and was powerful (a must for my curly hair!). The bed was really comfy. Staff were friendly and helpful. There is an amazing bakery only a few doors down and the metro 1 line is only a couple of minutes away. Highly recommended for anyone looking for a simple and cheap stay in Paris.

8/10 Good

Dave Lip, San Francisco, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is a little small, but clean and comfortable.

Had to move some of the furniture around so I could put my big suitcase in a place to open it. Very comfortable bed. Good view overlooking the street. Great boulangerie on the corner. We a block away from my work so it was super convenient. Also, just a 10 minute walk to Gare de Lyon. The price was very good.

8/10 Good

A & R, B.C. Canada

Liked: Cleanliness, staff & service, room comfort

Very nice hotel close to many attractions.

We enjoyed our stay at the Zazie Hotel in Paris. The staff were all very friendly and helpful. All of them could speak English so communicating with them was a delight. It is located close to many attractions. We were able to walk everywhere we wanted to go. There are lots of great restaurants in very close proximity. But be aware that the rooms are very very tiny. There really is no place to put your luggage - so you are constantly tripping over it and trying to squeeze your way around the bed. We spent very little time in our room though, so for us it worked out great.

10/10 Excellent

Farag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mistral hotel paris

I enjoyed my stay in Mistral hotel very much. Staff was friendly, neighbourhood was great, nice calm area with plenty of restaurant around and not far from the main Paris attraction. The room was clean and service was in general very good.

10/10 Excellent

Allegrini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service