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Picmaia Mountain Hotel

3.0 star property

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Photo gallery for Picmaia Mountain Hotel

Terrace/patio
King Room Superior with Sofa Bed | Bathroom | Separate bathtub and shower, rainfall showerhead, hair dryer, towels
Reception
Exterior
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Ctra General - Cap del Port d'Envalira, Pas de la Casa, AD200
  • Place, Pas de la Casa Resort
    ‪1 min walk‬
  • Place, Grau Roig Ski Resort
    ‪8 min walk‬
  • Place, TSF4 Solana Ski Lift
    ‪6 min drive‬
  • Airport, La Seu d'Urgell (LEU)
    ‪127 min drive‬

Room options

View all photos for King Room Superior with Sofa Bed

King Room Superior with Sofa Bed | Down duvets, travel cot, free WiFi, bed sheets

King Room Superior with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds OR 2 Large Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for King Room with Sofa Bed

King Room with Sofa Bed | Down duvets, travel cot, free WiFi, bed sheets

King Room with Sofa Bed

  • Sleeps 4
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room

Down duvets, travel cot, free WiFi, bed sheets

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Down duvets, travel cot, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family estándar Room

Down duvets, travel cot, free WiFi, bed sheets

Family estándar Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Down duvets, travel cot, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

Down duvets, travel cot, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Picmaia Mountain Hotel

Ski into Picmaia Mountain Hotel, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes.
Picmaia Mountain Hotel offers 85 accommodations. Beds feature down duvets. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with a rainfall showerhead. This Pas de la Casa hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Picmaia Mountain Hotel, you're just a quick walk from Grau Roig Ski Resort. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Restaurant Rosaleda, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes ski-in/ski-out access, ski equipment rentals and bicycles to rent
  • 6.8 mi (10.9 km) from Soldeu Ski Resort and 10.6 mi (17 km) from Palau de Gel
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Picmaia Mountain Hotel helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Pas de la Casa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Restaurant Rosaleda – This buffet restaurant specialises in local and international cuisine.
Sky Bar & Lounge 2.4 – This bar specialises in local and international cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Covered parking on site (EUR 18 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Rosaleda
  • Sky Bar & Lounge 2.4

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Foosball table
  • Library
  • Mountain biking
  • Optional ski privileges
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Electric bike charging
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Maximum 2 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 18.00 per night
  • Pet fee: EUR 14 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Pic Maià Pas de la Casa
Hotel Pic Maià
Pic Maià Pas de la Casa
Pic Maià
Pic Maià Mountain Hotel
Picmaia Mountain Hotel Hotel
Picmaia Mountain Hotel Pas de la Casa
Picmaia Mountain Hotel Hotel Pas de la Casa

Picmaia Mountain Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 111 reviews
Rating 8 - Good. 27 out of 111 reviews
Rating 6 - Okay. 14 out of 111 reviews
Rating 4 - Poor. 17 out of 111 reviews
Rating 2 - Terrible. 6 out of 111 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, room comfort

right at the show piste

very friendly staff, super cheap snowboard rentals
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time

First of all, the view is unbeatable. At first, we were worried because of the thought we were booking a ski hotel in summer. But of course, the pyrenees are also beautiful in summer. The staff (especially the receptionist with the ponytail) was very polite. We had the rooms on the left side of the hotel that were older, but no need to worry, because the rooms are very clean! The rooms are getting cleaned everyday with great care.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Simon

Disliked: Property conditions & facilities
The value of the hotel is you can ski in and out even in poor snow conditions (as we had). Though the rooms were kept clean and warm the general repair was poor, there was problems with the shower not working and electric failing. Also the English skills of the team were not ideal, which is not a direct criticism but the problems in stay were all made worse by the lack of ability to explain the problems properly (my pidgin Spanish could not cut the complexity). Though the price certainly made up for the short falls
Stayed 4 nights in Dec 2023
Verified

4/10 Poor

Linden

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Don’t book this hotel unless you are driving

The hotel is 5km up the mountain from Pas de La Casa. There are no taxis in Pas de La Casa. The hotel has no car service. We arrived by bus around 7pm and had to pay someone from a different hotel to get us up to the hotel. The concierge at Pic Maia was worse than useless — even suggesting we walked with all our luggage ( up a steep, dark, mountain road with no path). He was equally bad when we departed (we couldn’t get him to order a cab for Andorra la Vella - had to go on the internet and do it ourselves). Even if you drive there is no way to get to the town for a night out (unless you walk or fancy a bit of drink driving). Bar is OK but the restaurant is basic. It is ski ski out but the slope is a red run so beware if you are a learner.
Stayed 6 nights in Dec 2022
Verified

4/10 Poor

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Awful hotel

On first arrival everything seeded good. When asked about the shuttle we were told the service might not be available then told we don’t do a shuttle on weekends. This should be a standard service we would not of stayed at this hotel if we knew this as 2 of our party of 8 could not ski due to injury. We had to stay at the hotel all three evenings were the kids games room facility’s were out of order. When i challenged them on this I was met with a bad attitude and excuses they are not responsible. Our treatment after this was very unpleasant air conditioning went down it was unbelievably hot in the room 24/7. Again I asked about this to be told do you have a window. We are very disappointed by this it ruined our holiday as the kids had nothing to do in the evenings. The food was sent back on 2 occasions due to hair in the food.
Stayed 4 nights in Feb 2023
Verified

4/10 Poor

Francoise

Disliked: Cleanliness, staff & service, property conditions & facilities
Les chambres sont très mal insonorisées . On entend la personne de la chambre d’à côté éternuer ou tousser. Petit déjeuner casiment rien au buffet. Mauvaise odeur dans la chambre. Je n’y retournerai jamais, les photos ne ressemblent en rien à cet hôtel . 1 nuit as 200€ ou 80€ très très cher pour cet hôtel.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Davy

Liked: Cleanliness, staff & service, amenities
Belle environnement, les parties communes de l'hôtel sont top, la chambre un peu vielle manque des prises a côté du lit mais on y reviendra pour un week end au pas de la case
Stayed 2 nights in Dec 2023
Verified

8/10 Good

kacy

Liked: Cleanliness, staff & service, amenities
Bien accueilli, nous avons pu changer de chambre sans problème suite à 2 petits chiens qui ne cessaient pas d aboyer. Personnel agréable
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

CHANTAL

Disliked: Staff & service
Hôtel très mal insonorisé. A 3h du matin, un couple regagnait leur chambre près de la notre ; ils hurlaient, se disputaient, avec un chien et idem au petit matin, portent qui claquent, éclat de voix....déplorable tout ça !!!!!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super etape de montagne

Tres bonne hotel pour demarrer un long trek sur les sentiers andorriens
Stayed 1 night in Aug 2023
Verified

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour , chambre rénovée avec goût Demi pension : cuisine simple mais suffisante Très belle vue depuis l hôtel.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très calme, stationnement pratique et fiable. Bonne literie Hotel très propre
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities

MAL COMUNICADO

ESTA BASTANTE ALOJADO DEL CENTRO DEL PUEBLO, NO DISPONENE DE SERVICIO DE TRASLADO Y NO HAY TAXIS NI AUTOBUSES QUE LLEGUEN HASTA ALLI, ASI QUE SI VAS SI CONCHE PORPIO NO TE ACONSEJO ESTE HOTEL.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Nerea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo genial
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Noemi Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande vivement, nous reviendrons.

Emplacement idéal pour le Ski, personnel très sympathique et à l’écoute, petit déjeuner très bien le plus le billard dans le Bar. UNIQUE bémol c’est Manque de SÈCHE CHEVEUX, je remercie à Rocío (Bar) que ma prêtai le siens.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout y est , très bon accueil, télévision avec chaîne française pas négligeable, je recommande
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

enzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci pour l’accueil et l’excellent service. Excellent séjour pour un couple , superbe vue et emplacement, personnels au top avec une belle boutique de ski
Stayed 3 nights in Mar 2023
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, property conditions & facilities, room comfort

Una experiencia horrible

Los fotos que ves de este hotel son engañosas, muestran las habitaciones de categoría superior y no las básicas o regular, que son las que te dan y que están muy muy viejas y necesitan una reforma urgente. Intentamos cambiar a una categoría superior y nos querían cobrar un extra de 500 €/noche. La habitación y el baño están en muy malas condiciones, parece que no se ha hecho ningún mantenimiento nunca. El colchón es muy duro, por la antigüedad supongo. Además apenas hay dos enchufes en la habitación, uno en el baño y otro en la puerta de la entrada. Para rematar, la limpieza es muy escasa, ya que nos encontramos pelos por el baño y la cortina de la ducha está amarilla en la parte inferior, como que no la desinfectan nunca. Para colmo, el enganche estaba mal y no podías colgar la ducha porque se salía el agua fuera de la bañera. En cuanto a las zonas comunes, hay un bar que es muy caro y apenas tiene variedad de bebidas, y la comida de la media pensión es un bufet libre de muy baja calidad y 5 opciones. Sólo incluye agua y el resto de bebidas se pagan aparte. En resumen, después de una noche preferimos perder el dinero e irnos a otro hotel el resto del viaje.
Pelos
Pelos
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Laura

Liked: Staff & service

Sencillo y justito

El estado de las habitaciones era algo malo, paredes rotas, enchufes salidos…la limpieza era justita. Los precios del bar eran exagerados y el desayuno normal. El servicio eran resinas agradables aunque algunos estaban algo perdidos porque muchos eran nuevos. Es un hotel de paso para dormir pocas noches.
Stayed 7 nights in Dec 2022
Verified

6/10 Okay

célia

Liked: Cleanliness, staff & service
Un bon hôtel malgré la douche qui n’est vraiment pas pratique puisque il n’y a pas de pression dans le pommeau. Par ailleurs le petit déjeuner est très bien.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
aucune langue parlée en français à l'accueil ,personnel accueillant et très sympatrique, pas de restaurant en buffet libre service le soir mais restauration rapide possible à la carte (carte en d'autres langues que le français, et personnel toujours sympathique essayant de nous comprendre .donc pour nous français nous sommes repartis mangé ailleurs. je spécifie que cela fais 4 années que nous venions à cet hôtel pour voir le trophée andros et que tout était bien avant
Stayed 3 nights in Dec 2022
Verified

2/10 Terrible

Polipol Internationa Gmbh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’accueil est correct mais la chambre est dans un état désastreux La salle de bain avec plein de carreaux cassés est limite propre
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Marie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Très bon accueil. Nous avons été surclassé dans une chambre récemment rénovée et avec vue sur la montagne. Très bon dîner et petit déjeuner. Personnel très sympathique.
Très grande chambre
Vue de l hôtel
Stayed 1 night in May 2022
Verified

10/10 Excellent

Omar Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Vale la pena, calidad relación precio muy bueno, la pista de ski está cruzando la calle y ahí puedes comprar el pase y rentar los skis. Nos gusto mucho. Aunque la habitación muy austera
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On vous recommande cet hôtel c'est un sans faute le personnel aux petits soins nourriture excellente chambre confortable malgré sa simplicité salle de bain vieillotte mais fonctionnelle
Stayed 4 nights in Feb 2022