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Mercure Pattaya Ocean Resort

4.0 star property

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Photo gallery for Mercure Pattaya Ocean Resort

Exterior
Property video
Bar (on property)
Restaurant
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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463/100 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Place, Pattaya Beach Road
    ‪3 min walk‬
  • Place, Pattaya Beach
    ‪3 min walk‬
  • Place, Terminal 21 Pattaya
    ‪5 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Ocean View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Single Beds, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Ocean View

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room, 2 Single Beds

7.6 out of 10
Good
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | In-room safe, desk, soundproofing, iron/ironing board

Family Suite, Multiple Beds

  • Ocean view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Amari Pattaya
  • Pool
  • Spa
  • Kids’ pool
  • Water slide
4.4 out of 5, Excellent, 1,001 reviews
The price is €118
includes taxes & fees
9 Feb - 10 Feb
Amari Pattaya

About this property

Mercure Pattaya Ocean Resort

Family-friendly hotel with 2 outdoor pools and free water park access
2 outdoor pools, free water park access and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a complimentary children's club and 24-hour room service. Housekeeping is available on request.
Mercure Pattaya Ocean Resort offers 210 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Pattaya Ocean Resort. During your stay, you're just a quick walk from Pattaya Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • Just a 3-minute walk from Pattaya Beach Road and 5 minutes on foot from Tiffany's Show
  • Pets welcome for a fee (restrictions apply)
As a guest of Mercure Pattaya Ocean Resort, you'll find 2 outdoor swimming pools, a complimentary water park, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Mercure Pattaya Ocean Resort. Limited free parking is available on a first-come, first-served basis.

This 4-star Pattaya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:00 AM.
Mercure Pattaya Ocean Resort has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: THB 494 for adults and THB 247 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Rock climbing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets: THB 500 per pet, per stay
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 494 for adults and from THB 247 for children
  • Pet fee: THB 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Ocean
Mercure Ocean Resort
Mercure Pattaya Ocean
Mercure Pattaya Ocean Resort

Mercure Pattaya Ocean Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Preecha

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It smells horrible in the elevator lobby And in addition only having one elevator working for 16 floors and having to wait for it whem it stops at all floors is not a pleasant experience
Stayed 7 nights in Oct 2025

10/10 Excellent

Bu-Yeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family
Stayed 4 nights in Oct 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Eduardo

Travelled with family
Disliked: Staff & service
2 hours to have dinner with my kids. Terrible service, no clear explanation of the situation.
Stayed 2 nights in Sep 2025

6/10 Okay

Sivathevi

Travelled with family
Disliked: Cleanliness, staff & service

ok stay

the staff were a little rude, room service team keep staring at us, no greetings, i had order food at the pool bar and and didn't get it for more that 1hour, i had to ask them again and i was told they were busy, breakfast was OK, we ask for water at the pool bar and they sold use the room service water for 80 Thai bat, then they want the bottle back because they need to recycle, the water is 7 bth across at 7 eleven,
Stayed 4 nights in Aug 2025

10/10 Excellent

PETER OSBORN

Stayed 3 nights in Aug 2025

4/10 Poor

Sammie Slagan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter got an electric shock from a faulty pool light. She also slipped over coming out of the lobby toilets after it was mopped by staff, no wet floor signage in sight. We paid extra on the Wotif app to have our 13 year old and 5 year old children sleep in our room, they gave us 2 single beds and refused to give us a rollaway bed unless we paid $70 AUD extra per day X 10 days = $700. The reception claim that Wotif had overcharged us but they didn’t receive the additional funds. Room service is expensive and not tasteless. Buffet breakfast has little western food, you have to order bacon when you arrive for breakfast, poached eggs have a very overpowering vinegar taste. Shower kept clogging up, asked for it to be unclogged then our room smelled of sewerage, we had to then replace all our toothbrushes which were contaminated. Hotel is in a generally run down state compared to our stay there 8 years ago. We will not be returning.
Stayed 9 nights in Jul 2025

10/10 Excellent

ASI, Ramat Gan

Liked: Cleanliness
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Sakar

Stayed 2 nights in Jul 2025

10/10 Excellent

Jigtak

Liked: Cleanliness, amenities, property conditions & facilities
Resort is nice, clean and most importantly family friendly. Kids enjoyed the stay.

10/10 Excellent

Meeth

Liked: Cleanliness, property conditions & facilities
Good property, excellent pool area for kids and adults. Clean and best.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shanaka

Liked: Cleanliness, amenities, property conditions & facilities
Thank you very much
Stayed 1 night in Jun 2025

8/10 Good

Man Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

mohd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for all
Stayed 7 nights in Jun 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Shinichiro

Stayed 3 nights in May 2025

8/10 Good

KAZUHIDE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately there was hair in front of the mirror.
Stayed 3 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Hotel is getting dated. Might need a reno. Also, room is not sound proof.
Stayed 4 nights in May 2025

10/10 Excellent

P S

Liked: Cleanliness, property conditions & facilities, room comfort

GREAT AREA TO STAY.

COMFORTABLE STAY AT THIS HOTEL WITHIN WALKING DISTANCE OF BEACH, SHOPPING MALL AND FOOT MASSAGE AREAS. NICE AND POLITE STAFF
Stayed 3 nights in May 2025

10/10 Excellent

P S

Stayed 1 night in May 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Nyan

Stayed 1 night in Apr 2025

6/10 Okay

Nattnapong

Travelled with partner
Liked: Staff & service, amenities
This hotel has quite a lot of dust on the sofas, which triggered my allergies. Overall, the service is good. However, at the pool on the 5th floor, I noticed damaged tiles and pool edges. The restroom on the 5th floor was not very clean. The guest room was okay, but the TV is not yet a smart TV.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanvir

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet and walking distance to beach, market and walking street
Stayed 7 nights in Mar 2025