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Grey Gables Inn

4.0 star property

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Photo gallery for Grey Gables Inn

Lobby
Property entrance
Interior entrance
Terrace/patio
Luxury Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
353 MACKAY STREET, Pembroke, ON, K8A 1C8
  • Place, Pembroke City Hall
    ‪5 min walk‬
  • Place, Pembroke Hydro Museum
    ‪10 min walk‬
  • Place, Algonquin College Pembroke Campus
    ‪12 min walk‬

Room options

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite, 1 King Bed

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom, Kitchen (Dover)

Executive Apartment, 1 Bedroom, Kitchen (Dover) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Apartment, 1 Bedroom, Kitchen (Dover)

  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Windsor)

Apartment, 2 Bedrooms (Windsor) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Apartment, 2 Bedrooms (Windsor)

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Grey Gables Inn

This smoke-free guesthouse features 2 restaurants, 2 bars/lounges and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Grey Gables Inn offers 12 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

This Pembroke guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

During your stay at Grey Gables Inn, you're just a quick walk from Pembroke City Hall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 15-minute walk of Pembroke City Hall and Pembroke Hydro Museum
There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. The business-friendly Grey Gables Inn also features a terrace, a garden, and concierge services. Free self parking is available.

This 4-star Pembroke guest house is smoke free.

Guests are served a free breakfast.
The Oak Door – On-site fine-dining restaurant.
The Pantry Eatery – On-site bistro. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Oak Door
  • The Pantry Eatery

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for CAD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CAD 25.00 (subject to availability)
  • Rollaway bed fee: CAD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grey Gables Inn Pembroke
Grey Gables Pembroke
Grey Gables Inn Pembroke
Grey Gables Inn Guesthouse
Grey Gables Inn Guesthouse Pembroke

Grey Gables Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 121 reviews
Rating 8 - Good. 24 out of 121 reviews
Rating 6 - Okay. 5 out of 121 reviews
Rating 4 - Poor. 5 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Jun 2023
Verified

8/10 Good

lucie

Liked: Cleanliness
Very clean property nice rooms and good food
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay. Very friendly staff.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and rooms are unique to the buildings age.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the History of the Inn and the town. Enjoyed the Marina and parks.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very comfortable room. Great breakfast.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have the Dinning room and a Pub on site. The Inn was well decorated with antiques and modern touch. Very friendly and helpful staff. The food in the dining room was outstanding.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful historic Canadian home with lovely antique furnishings. The hosts and Bella were very welcoming. Our room was so very private with a very comfortable bed fireplace, and an en-suite bathroom. The breakfast served was delicious. We definitely recommend Grey Gables for a beautiful, unique, quiet, convenient and welcoming place to stay!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was beautiful with the old/antique look to it. The room was nice, only thing was the air conditioner was a little loud. Overall, had a great experience and would highly recommend.
Stayed 1 night in Sep 2022
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overseas very good. Does not allow children under 12 which I think is a not a problem
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

jen

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property! Great location. Wonderful . A bit misleading. It did not include breakfast . A $5 coupon was applied , which is fine but please state this in the description. 😊
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Jacques

Disliked: Cleanliness, amenities, property conditions & facilities
was not what was expected
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Wendy

Excellent food. Our room was unacceptable. Bed too small and very uncomfortable and it was mouldy But then other rooms may have been ok but Expedia lied to us about our booking, so I will never book through Expedia or any other booking platform again!! And I will now unsubscribe from Expedia as well.
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Bryonie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I was charged for bed and breskfast, but on arrival told, no breakfast; that was a mistake. Also no coffee or tea facilities in room or indeed anywhere on premises. Had to go to Tim Horton's. Absolutely no soundproofing. Could hear conversations in the next room and their television, as well as phone calls in check in. House is lovely and the room was nice, but i had calked ahead and asked for a room with a bath and got only a shower. For over $230 a night i expected better.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Ruthanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

First Time and Last Time

The room was spacious enough. The bath tub was not in use due to a drain problem yet the sink water followed the same drain line that allegedly dripped into the kitchen below??? The TV set so that the window AC flow was partially blocked. That window with the AC provided no privacy just a choice AC or privacy. The clock was glued to the night stand as if someone who can afford to stay there needs to steal a freaking clock. Right!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming, quaint B&B provides the right touch of personal care and privacy. We spent a couple of nights in the Princess Grace room and we just started to relax from the moment we arrived. The bathroom included a deep soaker tub and a large shower with a rainfall shower head. It is difficult to describe the beautiful room but the king size four poster bed was dwarfed by the size of the room. Multiple windows and a beautiful bay window looked out on the expansive lawns and floral gardens surrounding the building. At night, the lights on the gazebo patios, a lighted iron carriage etc added to the ambiance. The nicest surprise was the Oak Door restaurant, which is truly fine dining. Our server, Kevin, was extremely professional, helpful and knowledgeable about the menu. We even met Chef Evan, who not only prepared the nicest Filet my husband claims to have ever eaten, he butchers the meat for the restaurant as well. Many of the vegetables and all of the herbs are grown on the property for the meals. Breakfasts were also delicious and unique and we never waited for food or drinks at any of our meals. The service was impeccable. I do not usually write such glowing reviews, but Grey Gables deserve it. I did not expect to find such a nice place in Pembroke, Ontario but it exceeded many of my high end B&B experiences at Niagara-on-the-Lake! We will definitely be back!
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Gerhard

Liked: Cleanliness, staff & service
Auf den ersten Blick von außen ist man vom historischen Gebäude (erbaut 1915) und der gepflegten Gartenanlage auf der Eingangsseite begeistert. Wenn man allerdings näher kommt, blättert die Bilderbuch-Fassade buchstäblich. Hier sind Renovierungsarbeiten fällig. Die Einrichtung wirkt ebenfalls sehr opulent und historisch. Insgesamt also stimmig. Jedoch hat auch die ihre besten Zeiten hinter sich. Spa war geschlossen. In unserem großen Zimmer konnte man die Badewanne nicht benutzen, die Dusche jedoch schon. Das integrierte Restaurant (American Diner) hat wohl aktuell das Konzept geändert und passt nicht zum Hotel. Das Frühstück war dort aber sehr gut und als Hotelgast bekommt man 5.-$ Ermäßigung. Seht angenehm ist die kostenlose Parkplatzsituation direkt beim Haus. Wie üblich sehr freundliches und hilfsbereites Personal. Wir hatten insgesamt den Eindruck, dass das Hotel wie auch die Stadt ihre goldenen Zeiten hinter sich haben. Trotzdem ist das Hotel für einen kurzen Aufenthalt eine echte Alternative zu den sonst üblichen (seelenlosen) Zweckunterkünften der verschiedenen Hotelketten.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
C’est fantastique! Tout est parfait! Le personnel très attentionné et très sympathique. La chambre est très propre et très confortable. Le lit est super! Nous avons mangé au restaurant The Oak Door. La nourriture est excellente ainsi que le service. Nous reviendrons ici n’importe quand. Merci à tout le personnel pour l’excellent séjour!
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Rejeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Très beau mais pour le prix trop cher.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Everyone at Grey Gables is welcoming, friendly and helpful. The food is excellent and my room was large and comfortable.
Stayed 2 nights in Jun 2022
Verified

4/10 Poor

Lesley

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Disappointing overall
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Heather M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

History well done!

Wonderful 3 night stay. The owner and all of the staff were great, the food was incredible and the entire stay was perfection. They know how to do customer service right and the place is stunning.
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic building with a vintage vibe, and interesting pieces of art, sculpture, furnishings reminiscent of the times. Very clean.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is lovely, wonderful room and bathroom, our dinner was very good, but we were surprised that they don’t offer breakfast. It was hot out so the air conditioning was welcome but noisy.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel - rooms were gorgeous - staff was very friendly and so accommodating. Only negative - no elevator, can not accommodate wheelchairs.
Stayed 1 night in Aug 2021