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Royal Palms Hotel

3.5 star property

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Photo gallery for Royal Palms Hotel

Garden
2 restaurants; lunch and dinner served
Lobby lounge
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
24 Rosemont Avenue, Pembroke Parish, HM 06
  • Place, Front Street
    ‪9 min walk‬
  • Place, Bermuda National Gallery
    ‪10 min walk‬
  • Place, Fort Hamilton
    ‪18 min walk‬
  • Airport, St. George's (BDA-L.F. Wade Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite (Mini)

Superior Suite (Mini) | Premium bedding, in-room safe, individually decorated, desk

Superior Suite (Mini)

9.8 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite (Mini)

Deluxe Suite (Mini) | Living area | 42-inch Smart TV with cable channels, TV, Netflix

Deluxe Suite (Mini)

9.8 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Room

9.8 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Royal Palms Hotel

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
Royal Palms Hotel offers 32 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Royal Palms Hotel. During your stay, you'll be within walking distance of Fort Hamilton. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine with garden views at Ascots Restaurant, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Fort Hamilton and a few minutes from Admiralty House
Royal Palms Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Royal Palms Hotel. Free self parking is available.

This 3.5-star Pembroke Parish hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Ascots Restaurant – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Just 24 – Overlooking the garden, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Ascots Restaurant
  • Just 24

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Built in 1901
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Royal Palms Hamilton
Royal Palms Hotel
Royal Palms Hotel Hamilton
Royal Palms Hotel Pembroke
Royal Palms Pembroke
Royal Palms Hotel Hotel
Royal Palms Hotel Pembroke Parish
Royal Palms Hotel Hotel Pembroke Parish

Royal Palms Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 484 out of 565 reviews
Rating 8 - Good. 74 out of 565 reviews
Rating 6 - Okay. 6 out of 565 reviews
Rating 4 - Poor. 0 out of 565 reviews
Rating 2 - Terrible. 1 out of 565 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay. Staff were very helpful and friendly. Happy hour from 17:00 to 18:00 was a great opportunity to meet other visitors.
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

MEGHNA

Liked: Cleanliness, staff & service, amenities
Everything was excellent-clean rooms everyday, great and friendly staff, great restaurant and breakfast in the mornings, above all great location and place to stay with family.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness
The people who work went way out of their way to help us.It was just a wonderful stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming. Room was lovely and clean. Breakfast included was a solid continental. Restaurant - Palomino - was also very good. Front desk very very helpful in organizing taxis.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

SAJI

Liked: Cleanliness, staff & service, amenities
Rooms were great and spotless. The staff were great and welcoming. Food and wine were great. Loved the Happy Hours from 5pm. Great outdoors with a garden garden. Overall a great place to stay on the island with family.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The staff was so professional and kind. They really pampered us. The rooms, common areas and gardens/grounds were beautiful and kept in perfect condition. The evening wine hour was well attended each night and we enjoyed meeting travelers from other countries.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Suzanne E

Liked: Cleanliness, staff & service, amenities
We had a great stay at the Royal Palms and would highly recommend. The room was very clean and comfortable. The location was perfect - the property felt like an Oasis and it was just a short and pleasant walk to downtown Hamilton. The staff were exceptional and made us feel at home. We made use of the lounge space and especially enjoyed the wine hour each evening, which was a great opportunity to chat with staff and meet other vacationers staying at the hotel.
Superior Suite (Mini)
Breakfast Room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed at Royal Palms for a few days over Christmas and loved it. The staff were so kind, attentive and helpful. The food at Palamino was great, property was safe and quiet, and was an easy walk over to Hamilton / Front Street. We had a wonderful, relaxing time and will definitely be back!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff, amazing location,. Food was delicious. Really great place to stay. Will be going back and recommended to all our friends
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional. Very nice, so helpful. We appreciated them very much.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at this lovely friendly hotel. Service was excellent and the facilities were all fine, and its just a short walk from the centre of Hamilton, the bus station and other points of interest
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful and friendly hotel. Great value!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic boutique hotel, the feel is more like a bed and breakfast but with more space. The staff was lovely and the grounds were impeccable!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to walk into Hamilton. The staff was wonderful.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly home from home stay in leafy residential area of Hamilton
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Anji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel and would highly recommend it. From the moment I arrived, the staff were friendly, welcoming, and always happy to help, which made the whole experience feel relaxed and effortless. The room was spotless, comfortable, and very well maintained. Everything felt thoughtfully arranged and it was a great place to unwind after a day out. The overall atmosphere of the hotel was calm, stylish, and clearly very well looked after. What really stood out was how much the stay added to my overall experience of Bermuda. The location made it easy to explore, and the staff were always happy to offer helpful suggestions. It felt like the perfect base to enjoy the island. Overall, it was a fantastic stay and truly gave me a great experience of Bermuda. I would definitely stay here again and wouldn’t hesitate to recommend it to others.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, wuth friendly knowledgable staff.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Janos

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed their daily wine and beer tasting get-togethers
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was great, the wine hour was a great surprize, the newly renovated dining room/ restaurant was delicious. The staff were perfect and the gardens and wildlife are very special.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sawan and

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint place, with wonderful staff to make sure your stay is comfortable.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens were beautiful all around the property.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff that was very kind. Will visit again
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Apr 2025