Garden Inn & Suites

2.0 star property

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Photo gallery for Garden Inn & Suites

Exterior
Meeting facility
Seasonal outdoor pool
Interior
Property grounds

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
8500 Pine Forest Road, Pensacola, FL, 32534
  • Place, Five Flags Speedway
    ‪2 min drive‬
  • Place, West Florida Hospital
    ‪10 min drive‬
  • Place, University of West Florida
    ‪12 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪13 min drive‬

Room options

Standard Double Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Garden Inn & Suites

Motel in Pensacola with seasonal outdoor pool and 24-hour front desk
This motel features a seasonal outdoor pool, a 24-hour front desk and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a vending machine.
Garden Inn & Suites offers 100 accommodations, which are accessible via exterior corridors and feature blackout curtains. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Garden Inn & Suites. During your stay, you'll be close to Five Flags Speedway. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a vending machine and TV in a common area
  • Just a 3-minute drive from Five Flags Speedway and 11 minutes from University of West Florida
  • Dogs welcome for a fee (restrictions apply)
Garden Inn & Suites offers its guests a seasonal outdoor pool, a vending machine, and a picnic area. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Pensacola motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • No lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 17 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Garden Inn Pensacola
Garden Pensacola
Garden Inn & Suites Motel
Garden Inn & Suites Pensacola
Garden Inn & Suites Motel Pensacola

Garden Inn & Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 99 out of 853 reviews
Rating 8 - Good. 79 out of 853 reviews
Rating 6 - Okay. 90 out of 853 reviews
Rating 4 - Poor. 149 out of 853 reviews
Rating 2 - Terrible. 436 out of 853 reviews

4.0/10

Cleanliness

5.8/10

Staff & service

3.8/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mary

Travelled with partner
Disliked: Amenities
Very dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Aug 2025

2/10 Terrible

Mary carol

Travelled with family
Disliked: Staff & service, property conditions & facilities

Hotel need bad work done to all of the hotel insi

Stayed 1 night in Aug 2025

2/10 Terrible

Alicia

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Bugs. So many cockroaches.
Stayed 1 night in Aug 2025

2/10 Terrible

Savannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Bergen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with this hotel because what they advertise online, or what is represented on all hotel platforms is very misleading.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

JESUS

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didnt even stay. We walked in the room and walked out and got another hotel. The rooms reaked of weed and had bugs crawling on the floor as we opened the door. The lady at the desk was nice and even offered us to check out the room before staying. I said no because i trusted it. But we definitely should have checked it before paying.
Stayed 2 nights in Jul 2025

2/10 Terrible

Diana

Travelled with family
Disliked: Amenities, property conditions & facilities
Nothing to like. The bed sheets were dirty, there was weed shake, hair and stains. The bathroom had hair balls on the floor. The whole floor was dusty and dust bunnies everywhere. The hall way walls were dirty.
Stayed 2 nights in Jul 2025

2/10 Terrible

Candice

Travelled with family, Travelled with family and small children
Disliked: Amenities
Was told we could check in early at 12 then got there and was told no,once we got to a room there was no fridge,air didnt work and the pool was down,was told that was the only room available and when I said then we will go somewhere else he gave me a different rm that was also horrible with no air and the fridge wasn’t cold,I had kids with me and it was way to hot to stay so we checked out and the guy said he couldn’t give me a refund do to policy
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
You get what you pay for. Not bad but would not be my first choice if I had to stay for longer than a day.
Stayed 7 nights in Jul 2025

8/10 Good

Brehanna

Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Terrell

Stayed 2 nights in Jul 2025

6/10 Okay

Brehanna

Disliked: Cleanliness, staff & service, property conditions & facilities
Disrespectful staff
Stayed 3 nights in Jul 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unfriendly staff, dirty worn out rooms. The flooring was coming up, the paint was chipping, the sink was clogged. 25 year old CRT tv so couldn’t hook anything up to it, WiFi didn’t work inside the room, the pool was closed and had been closed so long the locks closing it off were rusted. Cheap motel so my expectations were low but this place is a dump.
Stayed 4 nights in Jul 2025

10/10 Excellent

Veronica

Stayed 1 night in Jul 2025

2/10 Terrible

ashley

Disliked: Cleanliness, staff & service
this hotel should be condemned it should be taken off expedia.com they should be embarrassed and ashamed to have there company tied to this i looked at 3 rooms all need condemned im not a picky person this is a trash hole dont go period if youdo t read reviews start
Stayed 1 night in Jul 2025

2/10 Terrible

natalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Alexis

Stayed 2 nights in Jul 2025

2/10 Terrible

Bullet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was awful, front was ok, where our roo. Was around the back was crack head central looked at our room, first of all the beds where destroyed, sheets thrown everywhere no blankets and dope baggies in the drawers along with trash, second room there was a huge hole in the bed and once again gross, you could smell the fumes of old food reeking from the non working fridge. Not to mention when walking to our second room there was a man sitting outside on the steps openly watching pornography doing his business right there for everyone to see and I had my freaking kids with me. Like really. We grabbed our stuff went back to the front and handed in all of our stuff and told them it was completely unexeptable and then called the cops as we left and told them the conditions we found all with the man with indecent exposure to my 2 you g boys. Absolutely horrible..I not only filed a report about what happened at the property but also reported them for the state of the property and all the code violations! Don't wanna give me my refund back..well have fun making money when your shut down.
Stayed 1 night in Jul 2025

2/10 Terrible

Katrina

Stayed 2 nights in Jul 2025

2/10 Terrible

Loren

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service rep was rude and on the phone the entire time. She interrupted me multiple times, then showed her phone with her manager on it? There were bugs and stained paper signs all over the glass stating more fees. I do not recommend this place. The people behind me said they tried to get a refund too and were denied. Gross and unsafe.
Stayed 1 night in Jul 2025

2/10 Terrible

Maegan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was gross and moldy. I couldn't even stay with my kids and it left us out in the night with nowhere to stay. The lady even tried to change our room and it was even worse. She was very friendly but i am very upset at the rooms and the fact that i had to spend even more money just to make sure my kids were safe. I didn’t stay long enough to take pictures!
Stayed 2 nights in Jul 2025

2/10 Terrible

Balenda

Stayed 5 nights in May 2025