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SureStay Studio by Best Western Pensacola

2.5 star property

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Photo gallery for SureStay Studio by Best Western Pensacola

Free daily continental breakfast
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains
Lobby
Property amenity
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7230 Plantation Road, Pensacola, FL, 32504
  • Place, University Town Plaza
    ‪8 min walk‬
  • Place, Grizzly Axes
    ‪3 min drive‬
  • Place, Pensacola Naval Air Station
    ‪24 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪7 min drive‬

Room options

View all photos for Room

1 bedroom, desk, laptop workspace, blackout curtains

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Bathroom | Free toiletries, hair dryer, towels, soap

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room

Bathroom | Free toiletries, hair dryer, towels, soap

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

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About this property

SureStay Studio by Best Western Pensacola

Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, barbecues and a picnic area are on-site. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This accommodation is furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include baths or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SureStay Studio by Best Western Pensacola. During your stay, you're just a quick walk from University Town Plaza. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, laundry facilities and a fireplace at reception
  • 7 minutes by car from University of West Florida and 11 minutes from Pensacola Bay Center
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly SureStay Studio by Best Western Pensacola. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Pensacola hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly) (for a fee)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD120.00 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 0.01 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mainstay Suites Condo

Mainstay Suites Condo Pensacola

Mainstay Suites Pensacola

Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 461 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tracy

My stay was very pleasant and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Seiger

Liked: Cleanliness
The room was very clean and very spacious, the staff was nice enough!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Exceptional staff, beautiful and comfortable rooms that were clean and refreshing, a good location where I could walk to shopping and to the garage when my car broke down, I would give six stars if I could; I am thrilled and delighted with my stay and can't thank them enough for the welcome respite.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Amber

Disliked: Cleanliness
Super friendly staff, really cool layout with unique rooms. Toothpaste and hair from the last guest in the bathroom, stove and kitchen drawer that I don’t have been cleaned in years made this a bummer.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Edward

Disliked: Cleanliness, amenities
The shower wasn’t draining when we got there, but they did come in quickly and took care of it. The room could have been cleaned a lot better than it was. The bath towels were quite small.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities
Dirty room & I was approached by one of the employees who made inappropriate comments to me . I don’t suggest this place to anyone
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Pat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Vero old, worn furnishings. Entrance is down an alley. Breakfast was coffee and a small muffin wrapped in plastic. we ate elsewhere. The beds were good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great for the family price was even better
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every aspect
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. We had 4 children and 2 adults and it was comfortable. Could use some updating and more cookware options.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

DANIEL

The staff was rude inconsiderate and argued with me and then she canceled our reservation and said they would credit our credit card the full amount of payment. She did not credit my card yet. We drove nine hours to get to the hotel , At 8 o clock at night we had to look for another hotel.l It cost us $ to stay .l want credited back to my card,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip to FL

Fantastic value - close to restaurants and shopping and theme parks. Quiet building.
Stayed 1 night in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice, spacious, great stay!
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Carlos

Liked: Amenities
Excellent staff, good mattresses,
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

We only stayed one night on our way to PCB but this was a great place to stay if anyone traveling to Pensacola.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient place for Pensacola. Traveled with dogs and they were great about it. Recommended
Stayed 1 night in Sep 2025
Verified

8/10 Good

Wade

Great hotel
Stayed 1 night in Nov 2024
Verified

8/10 Good

Zach

Liked: Cleanliness, property conditions & facilities
The limited breakfast is my only complaint, all the staff were extremely friendly!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to stay longer. Great size accommodations and full kitchen
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Marquita

Disliked: Cleanliness, staff & service, amenities
The room had roaches. The couch was old and ran down. Needs remodeling. I complain and the only thing was done someone came in with a can of roach spray and sprayed
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Leeann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I felt the hotel was to far back and a little lonely.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind at check in. The breakfast was wonderful and the staff kept it stocked until the end of breakfast.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
It was nice
Stayed 3 nights in Jul 2025