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The Queens Hotel

Property class: 3

Choose dates to view prices

Photo gallery for The Queens Hotel

A room with a large window overlooking the sea, two chairs, a small table, and a bed.
A table with plates of food and a vase of flowers, overlooking a scenic coastal view.
A room with a large window overlooking the sea, a chair, and a small table.
A grand staircase with a blue carpet, a reception desk with a vase of flowers, and a sign for the ladies' cloakroom.
A table with pastries and condiments, a vase of flowers, and a view of the sea through large windows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Bar

Explore the area

View in a map
The Promenade, Penzance, England, TR18 4HG
  • Place, Penzance Beach
    ‪2 min walk‬
  • Place, Union Hotel
    ‪5 min walk‬
  • Place, Jubilee Pool
    ‪6 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪6 min drive‬

Room options

View all photos for Single Room, Sea View

A hotel room with a bed, a desk with a telephone, a chair, a desk lamp, a television, and a window with curtains.

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Sea View

A hotel room with two beds, a view of the sea, a chandelier, and a small table with a chair.

Twin Room, Sea View

9.4 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Bathtub, Sea View

A view from a window with floral curtains, overlooking a coastal promenade with a sea wall and a distant island.

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room, Bathtub

A bathroom with a bathtub, toilet, bidet, and sink.

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, wooden wardrobe, desk with a kettle, and a television.

Single Room

8.8 out of 10
Excellent
(15 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Bathtub

A bathroom with a bathtub, toilet, bidet, and sink.

Standard Double Room, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A neatly made bed with white linens, a wooden wardrobe, a chair, and a wall-mounted lamp.

Standard Double Room

8.0 out of 10
Very good
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A room with a bed, two chairs, a small table, a TV on a wooden stand, and large windows with a view of the sea.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Bathtub

A hotel room with two beds, a television, a mirror, a window with curtains, and wall-mounted lights.

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk with drawers, a television, a mirror, and a window with curtains.

Twin Room

8.8 out of 10
Excellent
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

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About this property

The Queens Hotel

Along with a restaurant, this hotel has a bar/lounge and concierge services. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Queens Hotel offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Queens Hotel. During your stay, you're just a quick walk from Penzance Promenade. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • Steps from Penzance Promenade and Penzance Beach
  • Cats and dogs welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Queens Hotel also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Penzance hotel.

Guests are served a free full breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 18 December and 1 February.
The property will be renovating from 18 December 2026 to 1 February 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 75.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 296 out of 759 reviews
Rating 8 - Good. 287 out of 759 reviews
Rating 6 - Okay. 125 out of 759 reviews
Rating 4 - Poor. 41 out of 759 reviews
Rating 2 - Terrible. 10 out of 759 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, good breakfast, dog friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, huge bathroom, comfortable bed. The views out to sea are stunning and the staff are very friendly. Breakfast was really good. Will definitely stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu is great.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, comfortable stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast an old fashioned property but that’s made it great
Stayed 1 night in May 2026
Verified review

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with refurbished bathroom byt iffy breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Helpful staff. Excellent breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Penzance. Charming older hotel with exceptional staff. Greetings from reception, attentive & pleasant dining room personnel, Lovely gathering place for ladies, artisans, locals & visitors. Superb location by promenade, gardens, galleries, bike path & town proper. I’ll always return there, the Queen’s Hotel has my name on it:)
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I was welcomed from the moment i walked in, they kindly stored my luggage early and on check in whisked my bike away to a secure store. Breakfast, with the wonderful view across the bay, was excellent and prompt. Will definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful, food was delicious and room was nicely clean and newly furnished
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean room Excellent shower Staff were very efficient and friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, very friendly and helpful staff, and a cooked-to-order breakfast were the stand-outs from my stay. There is good parking and the hotel is in a prime location with excellent views of the bay. This was my third stay at the Queens Hotel and I have no hesitation in booking again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service
Very tasty breakfast and dinner also very good. Interesting menu items well-executed. Staff helpful when Internet was challenging. Historic property in beautiful seaside location. A peaceful retreat from hectic modern life.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
The staff were amazing & extremely helpful
Front of the hotel
My room
Breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Celestino

Liked: Cleanliness, staff & service, amenities
Clean, nice staff and great food.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
room overlooks beach. a bit cramped
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing and the walk in shower was brilliant for my 89 year old mum
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service
The hotel is dated and could do with refreshing. The staff were brilliant and attentive. The bar had a good selection of drinks. The shower cubicle could do with a shelf fitted to place your toiletries
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with superb sea view. Staff were friendly and helpful. Limited breakfast facilities and choice. Awkward access and egress routes, especially for disabled or elderly , but no offer or assistance with porterage. Great central location.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Bjarne

Liked: Cleanliness, staff & service, room comfort
Perfect location and nice atmosphere.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

samara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've written such a positive review as i was supporting a visually impaired young adult with a physical disability also, from tim of check-in to time of departure the staff went above & beyond to make it an enjoyable stay with kindness & consideration for our needs. It's an old building but has plenty of character, the rooms had the best sea view you could ask for. Everything was clean and well presented in both rooms, we couldn't have asked for more. We had our evening meal & breakfast at the hotel, both where enjoyed with a fair choice and a fair price, service was also super friendly. Really couldn't have asked for more from start to finish, i would recommend and love to stay again. Well done to The Queen's Hotel ☺️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

EILEEN

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the staff were exceptional, so friendly and caring
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, good food, pleasant stay.
Stayed 1 night in May 2025
Verified review

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
The breakfast was lovely. Freshly cooked, and with a varied menu. The property was clean and well kept, but a little dated. First flight of stairs is accessed by a chairlift, rather than a lift. There are then stairs to negotiate on the first floor, to get to the room.
Stayed 5 nights in Mar 2026